Cypress Ridge Care Center

Kimberly P. 

on Yelp

a year ago

I have said really nice things about this facility in the past month. But this last week has been a nightmare! I have communicated to the attendence office, nurses, receptionist and tried to reach Darci. They have given me, 5 different roommates and 2 room changes in a month, since I have been there. This latest roommate is very combative. She hates it here and has been bitching about since she arrived. No TV she wants, no lights on, all the doors closed and is very forgetful. I understand she has a problem, but I do, too. F... read more

Linda H. 

on Yelp

a year ago

I have very mixed feelings about this place. In the first place, I'm not certain why they sent my mother here after she left.CHOMP. She is 91years young. she had a digestive blockage and one of her vertebrae is fractured, which they are not treating. Once the blockage was cleared, they sent her to this place for some reason. Her physical therapist and occupational therapist were absolutely wonderful but at her age, I'm not sure how much therapy can help at this point. she has speech difficulties due to a stroke five years ag... read more

Veronica V. 

on Yelp

2 years ago

Phone was just ringing like crazy and no one answered the phone it rang for at less 15 minutes. then i call back a someone answered the phone transferred my call to the front desk and was told i had the wrong phone # that it was not a Hotle, care center, hospital that i was call when i asked who and where i was calling the guy said i was calling the wrong number. 

Lois B. 

on Yelp

2 years ago

After my husband left the hospital, he was taken to this facility for rehab. It has a five star rating from Medicare, but it is not a five-star facility. I had to call my husband every four hours around the clock to make sure he got his medication. The food was terrible, it was very noisy . If he didn't like his meal, they would take it back and maybe bring him a sandwich for dinner. He lost around 15 pounds because he wasn't eating, right. This place is terrible and in my opinion should be shut down. Please do not send any... read more

Keith B. 

on Yelp

3 years ago

It is very difficult to visit the "inmates" at Cypress Ridge. There is NO PLACE to sit in patient dormitories and you almost want to leave as soon as you arrive. They move the patients constantly and every time they do, my friends claim that some of their stuff turns up missing -- especially articles of clothing. There is a mixture of attendants there; most of them seem very competent and helpful, especially at the front desk. The requirement to wear gowns and face shields, in addition to N95 masks inside of patient rooms is... read more

Karen R. 

on Yelp

4 years ago

It is with sincere regret, that I post this review, in the beginning Melissa was very responsive and considerate regarding my mothers admission. However, with my mothers ensuing stay, I was not updated regarding my mothers condition, and reported referral to hospice care. Although I repeatedly tried to gain information regarding her discharge and confirmation of the need for hospice I received no information during a time of extreme concern for my mother's well-being. It is of note that I was contacted immediately regardin... read more

Leo C. 

on Yelp

4 years ago

Let me start this review by saying that I acknowledge that several place of businesses at this time are short staffed due to the Covid pandemic (Year 2022). The turnover of staff is understandable. But my mother (age 74) stayed here for about 2 weeks and she noticed there were many different staff daily. She came to this center due to having broken toes, inability to walk and an undiagnosed blood infection. I give one star to this facility for placing my mother in her own room due to her infection and not wanting to expose ... read more

Sylvia A. 

on Yelp

5 years ago

I'm very disappointed to see that the review I wrote on here is no longer on yelp. it makes me wonder if someone has deleted my review. I am not going to get into details of what I wrote, but all I can say is this place was not the place for my mom. They have no care for people who have type 1 diabetes and my mom struggled while she was at this facility with dangerous sugar levels and non-nutritional food. There are too many patients and not enough nurses to care for the patients, but I am happy to report my mom is out o... read more

Sylvia A. 

on Yelp

5 years ago

My mother had a minor stroke on January 31st, 2021 and ended up in Cypress Ridge Care Center after being transferred from the hospital. She was at the Cypress Ridge Care Center from Feb 24th to March 5th, 2021. Although the people at the facility were nice, this facility is understaffed and has too many patients to meet each patient's needs. My mother has type 1 diabetes and requires insulin before each meal and usually uses an insulin pump to administer her insulin. When she came to Cypress Ridge, she was not allowed to... read more