This profile has been claimed by the business owner or representative.
1501 Skyline Dr, Monterey, CA, 93940, United States
Get directionsMy 86-year old mother was admitted here at the end of January, and stayed for nearly 3 weeks. It was her first time in this type of a facility, so of course I was a bit nervous and didn't know what to expect. I read the Yelp reviews before she was admitted, and felt relieved to know that many people had very good things to say. I agree with the good reviews. The care here was very good, and every person I dealt with was professional, helpful and kind. They answered all my questions patiently, and took care of all our requ... read more
Business response:
Thank you, Robin. We appreciate your feedback.
Although not as fancy as Westland House, I feel that I received better care and therapy here.
Business response:
Thank you for the feedback, Jon! We really appreciate your comments.
Cypress Ridge is definitely the right place to send your loved one. They have very attentive staff that truly go above and beyond. Their administrator, Ryan was always available to answer questions and helped put anxious minds at ease. Michelle, their marketing director answered all of my questions related to their facility and I was shown pictures of their facility as tours aren't allowed at this time. But despite that, everyone was very understanding of all my questions. Their nursing team showed great care and service sta... read more
Business response:
Thank you, Sammie. We appreciate the time you took to leave us the feedback!
Thank you Cypress Ridge! To all the therapists and nurses and CNAs and housekeepers I want to send my heartfelt gratitude for getting Mom back home to us following her accident. She was so happy to have such great care and therapy! You can highly recommended from CHOMP and I see why. Michelle and Ryan, you were so thoughtful and hospitable with everything beginning from admission. Our Mom is back now with us for the holiday and we know she couldn't have recovered faster in anyone else's care or if she were to have gone strai... read more
Business response:
Thank you for your feedback, Cynthia.
Recently my mother finance had a accident and after his surgery he was sent to Cypress Ridge. It is a nice light clean place and the people there treated him with respect. He complained about the food but he also complained about the hospital food. They worked with him to get him what he wanted to eat. I've had no problems with the staff and they were responsive to our calls. He spent about three weeks there and I am happy to report he is now home.
Business response:
Thank you, Chris. We appreciate you taking the time to leave a review for the facility. Happy Holidays!
My grandmother was recently at Cypress Ridge Care Center after a fall that resulted in having an emergency surgery. At first it took couple days to adjust being there because she is non English speaking. She speaks korean only. Surprisingly, she connected with the caring staff after few days. The staff were very attentive. I was concerned about weight loss because she prefers asian food most of the time but she actually enjoyed her meals at Cypress Ridge. I would to thank everyone at Cypress. Especially the nursing staff an... read more
Business response:
I appreciate your feedback - we take pride in offering care to all members of our community!
At first I was apprehensive on my mother in law being in Monterey since we live in Campbell. I visited this facility 4 times. Dr. WU was her md in Salinas and recommended this facility. The CNAs were like a warm blanket of love to our Mother in Law. Three of the afternoon team went above and beyond with the care and love. Thank you. She's leaving next week and I'll recommend this place. Her path will be a long one but this place has certainly helped.
The staff that cares for patients is wonderful. The administration leaves a lot to be desired. Repeated requests to assist a patient were ignored over months of time. The new administrator is a tattle tale. Be careful what you say or do in his presence.
While no one would want to be away from their home unfortunately sometimes people need extra care. My mother has been in Cypress Ridge for the last month as a result of a Stroke. She has received excellent care from the staff, at this facility. They are friendly to the residents and visitors. The facility is clean and they attend to the residents as soon as they are available. I am very protective of my mother and recently had some bad experinces with the local hospitals, now that she has been at Cypress Ridge I'm finially s... read more
Cypress Ridge Care Center has a 4.1 star rating with 159 reviews.
Cypress Ridge Care Center is open now. It is open 24/7.