This profile has been claimed by the business owner or representative.
DaBella
- Contractors
- Salem, NH
About this business
Location details
13 Red Roof Ln, Suite 201, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
High-pressure sales tactics and difficult cancellation process I normally dont leave negative reviews, but I feel its important to share my experience so others are aware.A DaBella representative came door-to-door offering a free roofing quote, and I agreed to schedule one. The next day, a salesman arrived at my home around 3:00 PM and stayed until nearly 6:45 PM, only leaving because I had to leave for my night shift at 7:00 PM. Throughout the visit, he was extremely pushy and insistent, continuing to pressure me to sign ev... read more
Business response:
Thank you for sharing your experience with us. We sincerely regret that your interaction with our sales team left you feeling pressured and uncomfortable. That is never the experience we want for any homeowner. At DaBella, we truly care about the families and homes we serve, and we strive to ensure every customer feels respected, informed, and supported throughout their journey with us.Were glad to hear that our customer service team was ultimately able to confirm your cancellation, and we want you to know that your feedback... read more
Their "inspector" was a salesperson. He lied to us about the condition of our roof, had no knowledge of construction, and continiously pressured us to finance when we had requested a quote for a cash payment. There quoted roof and siding quote was more than 3 times higher than other contractors for similar or same products installed by proffesionals. Dabella is not a contractor. The experience I had was that from a sales company pressuring clients into ridiculously overpriced packages. They couldn't show me the contractors t... read more
Business response:
Thank you for sharing your experience. At DaBella, we are committed to supporting families and their homes with professionalism, transparency, and care. Our goal is always to provide homeowners with the information they need to make confident decisions about their home improvement projects.We strive to ensure every consultation is thorough and informative, including details about manufacturer-approved installation partners and available options. Sometimes discussions take longer than expected, as our team works to provide cl... read more
This company is completely dishonest. The salesperson ***** ****** lied about extending time period to consider accepting contract, then used a credit card they were not authorized to use. Total invalidation of consumer's requests and concerns, and obfuscation of process to cancel out.Avoid this company at all costs. They are not to be trusted.
Business response:
Thank you for bringing this to our attention. We take your feedback and concerns seriously. We can confirm that weve received your request to cancel and have not processed any deposit. A member of our leadership team will be reaching out directly to discuss your experience and ensure your concerns are fully addressed.At DaBella, we strive to provide every homeowner with honest communication and a positive experience, and we look forward to speaking with you.
The whole process has been a nightmare. Contractors were fired on the first day of installation. windows are separating from the walls. The brand new wood frame is already going bad. one of the windows are broken. Every time I call and leave a message no one calls me back and doesn't send anyone out here to fix the problems. One contractor came out and made a list of problems saying they would be calling in 2 weeks to get an appointment made to fix everything. and that was months ago. he has now quit since then and hasn't se... read more
Business response:
Thank you for sharing your experience. We understand how important your home and windows are, and we want to make sure everything is addressed properly. Window projects do take time from order to installation and follow-up, and we aim to ensure all work meets our standards. Please call us directly at ************, select option 1, so we can review your situation and work with you to resolve any outstanding concerns.
Took over a month to complete our reroof due to hail damage. Sometimes we had 2 men working on the reroof, but usually it was one man working alone. Left roof unprotected during a rain storm so we had leaks in our ceiling. Phone calls are rarely, if ever, returned. We found out they doubled what it cost them to replace our roof. Left the roll off dumpster in our driveway after the roof was completed long enough to crack the driveway. If Dabella knocks on your door, shut the door, lock it and run!
Business response:
Thank you for sharing your experience. We take concerns like yours seriously and want to ensure every project meets our standards for quality and care. We have escalated this to the local branch to review the details and will follow up to clarify. Please contact us directly at ************, option 1, so we can address your concerns personally. At DaBella, we Lead. We Care. We Grow.
Our roof was not done correctly. No permit. Damage to interior because roof leaked. Doesn't pass inspection, not up to code. They keep saying they "are working on it". The bad reviews are all true and believe me it does get worse. Mediation is a joke that they build in to their contract.... Wonder WHY??? Do not contact with this company for any reason.
Business response:
Thank you for sharing your experience. We have been in contact regarding your project and appreciate your patience as we work through the details. If youd like to discuss this further, please call us directly at ************ and select option 1 so we can address your concerns more thoroughly. At DaBella, we care about our customers and their homes.
They gave me a quote for three windows on 9/25/25 for about $10,000. At first I really liked their sales team. I thought their product seemed like a good quality product and their sales team was very nice. However they soon became very pushy . After telling them no several times their last price was about 5 grand. After telling them no again and actually going outside so that they would leave I received a call from them asking if they could come by and crunch numbers again. I told them no I would not be buying windows from t... read more
Business response:
Thank you for sharing your feedback. At DaBella, we take pride in serving families with care and respect, and our mission is rooted in We Lead. We Care. We Grow. While our team is committed to providing clear information and ensuring homeowners understand the value of our exclusive products, it is never our intention for the process to feel overwhelming.We want you to know that your phone number has been added to our Do Not Contact list, and we will respect your request moving forward. Our goal is always to provide options f... read more
The ******* sales agents are crooks, in my opinion. They offer a free quote and come to your home to provide you information about their products and services. **** and ***** showed up at our home yesterday at 5:00pm and did not leave until 9:30pm. They tried upselling us with a starting price of 68k to side a 1500 sq ft home, after repeatedly telling them no they kept lowering the price, they went all the way down to 38k and did not take no for an answer, until we forcefully told them we felt they were selling us a time sha... read more
Business response:
We apologize that your experience left you feeling this way. At DaBella, we take pride in caring for families and their homes while ensuring every homeowner has the information needed to make the best decision for their property.Regarding your concerns about pricing, we want to note that DaBella does not rely on a one-size-fits-all approach, nor do we take advantage of homeowners. The pricing differences you mentioned reflect our flexible model, which allows for promotional discounts, financing structures, and adjustments ba... read more
On August 27 2025 we had a representive, ***** , from Dabella *************** over to our cabin in ********* AZ. ***** was very knowledgeable but very demanding.First Bid, He gave us a bid of $38,537.00. We informed him that it is way out of our budget.Second Bid, He gave us another bid of $27,697.00. We informed him that is still way out of our budget. Third Bid, He gave us another bid of $24,972.00. We informed him that is still way out of our budget.Fourth Bid, He gave us another bid of $23,054.00 We informed him that is ... read more
Business response:
Thank you for sharing your experience. We respect the time you took to work through multiple bids and appreciate your feedback regarding your interactions with *****. At DaBella, we aim to provide clear options that fit each customers goals and budget while maintaining professionalism and transparency. We understand how important it is to feel comfortable with every decision, and your voice helps us continue to lead with integrity and care for every family and home we work with. Were glad to hear you found a solution that me... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.6 star rating with 1,666 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.