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DaBella
- Contractors
- Salem, NH
About this business
Location details
13 Red Roof Ln, Suite 201, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This company told me I needed a new roof, which is only thirteen years old and not leaking into my home. They used high pressure sales tactics and and after four hours I almost had to threaten them to leave in order to get rid of them. Now I am being harassed everyday with annoying phone calls telling me DaBella will beat ANY price I get from local contractors. Their first price was $33,000.00 which dropped to $20,000.00 if I would sign a contract that ****** far I have received five phone calls trying to get their foot back... read more
Business response:
We sincerely apologize for your experience and the frustration it has caused. Your concerns about high-pressure tactics and follow-up calls are important to us, and we take them very seriously. We will ensure your feedback is addressed internally and take immediate steps to remove your contact information from further follow-ups. Thank you for bringing this to our attention, and we deeply regret any inconvenience caused.
This review is based on DaBella management, I am a former employee of DaBella. They terminated me for no reason, they also gave me a check that was non cash able for my final check. In state of **** that is illegal, they also made us lie to home owners at night time when we couldnt see windows, roofs, baths or siding. They tell us when its dark tell the customer their is issues even if there isnt or even if its brand new just to get people to sign up, do not trust this company they are croaks and will not treat customers wit... read more
Business response:
Thank you for taking the time to share your experience. At DaBella, we are committed to upholding the highest standards of integrity, transparency, and respect for both our employees and customers. The concerns youve raised are taken very seriously, as they do not reflect the standards we strive to maintain for our employees or customers. We are actively investigating your concerns to ensure that they are addressed appropriately. If you have not already done so, we encourage you to reach out to us directly at ***************... read more
This company took over a year to even try to set a schedule to do some siding for me on a historic building in the town I live in. First, a *** came by to discuss the process. He took a ***** deposit.they were getting financing for me, end up doing a hard credit check numerous times to the point that my credit was hit hard. he then told me to wait till the first of year to ***air my credit. Time went on, I called numerous times with no return and then I get a lead testing company over on their behalf and discover in this old... read more
Business response:
Thank you for sharing your feedback. We take all customer concerns seriously and want to ensure that we can address your specific situation. To better assist you, we will need more information to locate your record. Please contact us directly at ************ and select option 1, and our team will be happy to help address these issues. We appreciate you bringing this matter to our attention.
I recently contacted DaBella for a quote for my insurance company, and the experience was disappointing due to unprofessional behavior from their sales representative, ***** ********.During the initial visit, the representative spent over four hours at my home, mostly discussing money and contracts, despite my clear request for only a quote. I felt pressured by repeated attempts to secure deposits and down payments.The representative also showed up unannounced at 7 p.m. on a Friday night, asking me to sign a contract, even t... read more
Business response:
Thank you for sharing your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. While we're disappointed that DaBella was not a good fit for your needs, we appreciate you bringing these concerns to our attention. We take customer satisfaction seriously and will review your feedback to ensure future interactions are more aligned with our values. We wish you the best in your search for the right solution.
I don't know how they gamed BBB reviews, but this company is terrible for so many reasons and they used to have a 1.x score. After my experience with them, I have to assume they paid for these reviews.
Business response:
Thank you for sharing your feedback. We want to assure you that we do not pay for reviews and value honest feedback from all our customers. We understand that our services may not be the right fit for everyone. We would love to hear more about where we may have fell short in your experience. Please contact us at ************ select 1. If we do not hear from you,we wish you the best on your home improvement journey.
This company is a total fraud!! They were SO pushy but we signed the contract against my gut feeling. Long story short, they took our money and ran!!! PSA: if anyone from this company contacts you, tell them to F off!!
Business response:
We are alarmed to hear that your experience has been a less than stellar.We take such concerns very seriously and would like to address this matter directly. We have escalated this and a representative will be reaching out to ensure mutual understanding, and assist in formulating a plan that will lead your concerns to a resolution.
Had a rep over to quote our windows being replaced. Never before have my wife an I had such a terrible and stressful experience in our lives. It was worse than high pressure it was ridiculous! Very disappointed!!
Business response:
Thank you for your feedback, as it is crucial in helping us improve.We aim to provide a positive and productive process and we appreciate knowing when we fall short. We will be addressing this with our teams and encourage you to reach out to us at ************** and select option 1 should you have any additional or immediate concerns.
We are talking about their business that supports the Sacramento Area. They sent a sales rep to my home. Slick presentation. However, his quote was over $10K more than other roofing companies. I told him that, and asked them to send their best cash price in an email.The guy just kept going with ****** aggressive sales. I REPEATEDLY asked him to leave my home, and he continued doing aggressive sales.Finally, I said I would call the police if he didn't leave. I grabbed my phone and said it's nothing personal, but I'm calling t... read more
Business response:
We are concerned to hear about the challenges you've encountered during your visit, and we apologize for any frustration or inconvenience caused. Please know that we take your feedback seriously. We are actively working to address these issues internally. If you need immediate assistance, please don't hesitate to contact us. ************ select option 1.
I couldn't get them to come out and give me an estimate. Made an appointment. And waited for the rep.. ** was a no show. When I called to ask, I was told because no one answered the calls to confirm the appointment, they canceled the appointment. They left NO messages. Made another appointment. I missed the call, called back and left a message confirming my appointment.Today I find they cancelled my appointment 3 days ago with no phone calls till this morning.If this is how they make appointments...i. I don't trust them to d... read more
Business response:
We are unhappy to hear about your experience with DaBella.We apologize for any inconvenience you may have experienced. We have escalated your concerns internally to get this addressed. If you need immediate assistance, contact us at ************ and select option 1.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.6 star rating with 1,666 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.