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DaBella
- Contractors
- Salem, NH
About this business
Location details
13 Red Roof Ln, Suite 201, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stay far away. Door to door sales and lie through their teeth. Push you into signing stuff. They started at $14k than it was $10k than it was $9k. Way overpriced for a $5k job and now we are getting better windows too. They lie lie lie. And than their customer service is non existent. This company should be labeled as fraud because they massively overcharge and go door to door looking for people who don't know better.
Business response:
Thank you for bringing your concerns to our attention. What sets us apart from our competition are our industry leading warranties and our quality products. If we can address any further concerns or questions, please reach out to us at ************ opt 1. We look forward to connecting with you.
Sale Lady lied to me about doors.I spent 17, 500 dollars.They would not give me the doors I ordered. Fought me to the end and made a false charge on my credit card
Business response:
Thank you for bringing your concerns to our attention as they are very important to us. Your concerns are heard and received and a member of our service team will be reaching out to you. If we can address any other concerns directly, please reach out to our service team at ************ opt 1. We appreciate your time and consideration.
Honestly! I believe this is the second time I have tried this company. Of course they never showed up the first time with a bunch of excuses why. This was back in I believe 2022. This time, they texted and texted to make sure that I was interested in their "free quote" and wanted to make sure that my husband was capable of making decisions. Really? So anyway, I took vacation time to meet them at my house at 2:00 p.m. on 3/26/2024. At about 4:00 p.m. we gave up waiting on them. MY OPINION is because I was only wanting them to... read more
Business response:
Hi ****, Thank you for bringing your concerns to our attention as they are very important to us. Your concerns are heard and received and will be addressed at the local office. If we can address any of concerns directly, please reach out to our service team at ************ opt 1. We appreciate your time and consideration.
I had this company out to do an estimate on windows. They were extremely pushy even after several attempts to tell them I could not commit to anything without discussing with my spouse. Their estimate also seemed way out of line and I felt very uncomfortable about their sales tactics. They followed up with my husband several times after we told them we are not interested.
Business response:
We appreciate you sharing your experience with us. Your thoughts are very important to us as we strive to constantly improve our customer experience. We appreciate your time.
**************** is terrible. Our new gutter lasted about a week before one section fell off and prevented us from going out our back door. It took DaBella two weeks to replace it and then they did a crappy job, not even lining up the gutter to the roof. The repair man didnt even let us know he was here to fix it, he just started working on it.I should have known better than to trust DaBella because when we had a new shower put in it took them three weeks to finish that job.I must be a glutton for punishment because we had D... read more
Business response:
Hello ****,We understand the importance of effective communication and will address this issue with our team to ensure better communication and prompt resolutions in the future.If there is anything further we can do to address your concerns, please do not hesitate to contact us directly at ************ Option 1.
told a free ********** and pressured into gutter repair
Business response:
Hi *****, we value your feedback and your concerns are very important to us. If we can address any concerns, please reach out to our service team at ************ opt 1.
Are you kidding me? OK so my fathers house had a broken window that was a piece of double pane glass 29 x 29. I removed the broken double pane window and went over to a glass company to see if it could be replaced. They quoted me about $250 and said it would be available next Wednesday (so like five days away). We didnt really want to wait that long because its the Pacific Northwest and it rains so my father called Dabella, explain the situation with the broken window and asked for an estimate. Dabella sent out 2 people(that... read more
Business response:
Thank you for bringing your concerns to our attention. We offer free no obligation quotes on full window ************. Our windows are custom made and fitted to your home. We pride ourselves in offering our customers high quality products and options for their home projects. We hope to one day fit your needs for your home and value your feedback.
Horrible sales tactics. ****** a piece of siding and told me it was asbestos and wanted to hand it to me like no big deal. I saw on the video he was just holding it in his pocket. Very odd for material that's supposedly harmful if disturbed. Companies like this should not be soliciting door to door. It's not necessary.
Business response:
We appreciate you bringing your concerns to our attention.Our intention is to provide transparent and respectful serviceand ensuring that our representatives adhere to the highest standards of professionalism.We value your feedback. If you have additional concerns or if there's anything else we can do to address the situation, please don't hesitate to reach out at ************, Option 1.
Stay away! Every aspect of this install was a disaster. Once I signed a contract with DaBella, they handed the project off to contractors and I the only contact I had with them was calling over and over to get answers. The original install ended in 1 window missing, 1 window shattered during the install, 2 wrong windows installed, and a sliding door that hardly opened. When I finally got ahold of the project manager, he was extremely angry that he had to talk to a customer, as he "never has to have contact wit customers". He... read more
Business response:
Thank you for reaching out to share your concerns. Your local office have been made aware and has since reached out to provide a resolution. Thank you for the opportunity to address this.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.6 star rating with 1,666 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.