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DaBella
- Contractors
- Hillsboro, OR
About this business
Location details
3495 NE Aloclek Dr, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They got me under contract and took my $2,000 deposit now nobody will return phone call back I have been trying to get them to call back for 2 weeks and nothing. They say they will contact you back but never do. Do not use these people run run run.
Business response:
Thank you for giving us this information, Mr. ******. We have tasked the local office with reaching out to you for a follow up. We can see that the roof install is scheduled, however.
I cannot get them to return my calls even though Ive been calling for months. They lied about how much materials they used & charged us for the unused plywood on our roof. 29 sheets of plywood to be exact. I am promised a quick call back each time I call. Today I called again, was on hold for an hour. While on hold I called them from my home *************** answered immediately. Just beyond angry with this whole experience.
Business response:
Thank you for bringing this to our attention, *******. We have tasked the local branch with getting back to you immediately on this. Please bear with us as we resolve these issues.
A young man came by selling DaBella new roofs. When I asked for his card he gave me a door k*** hanger. No name, address or phone number! He wasn't gone 5 *********** got a call supposedly from DaBella confirming the kids spiel & setting an appointment for an estimate. After a few questions I ended the call. After hanging up, I called back on the number the DaBella rep had just called me on. Got a message it was not a working number!*****************, ********, **
I paid money down on November 11, 2022 for my house roof, soffit and fascia, and carport. My contract stated that the work would be done by the end of the year. It wasn't. They bragged how they have big boom trucks with buckets to get the job done in 3 days. The snow did not start until December, so they had 3 weeks in November to get it done. They sent a team of 3 people in mid December, after a heavy snow. Only one person could speak English, they didn't have a ladder to reach my second story, and they didn't even know wha... read more
Business response:
Thank you for bringing this to our attention. We have reached out to the Spokane branch for clarification as to what exactly happened here. Please accept our deepest apologies for these issues... it's not at all how we want to treat any of our homeowners.
They came to my home to offer a free estimate. When they called to confirm the appointment I told them that I changed my mind about the free estimate and no longer wanted it. Now they will not stop calling me from various different phone numbers.
I sat with two guys about a shower project and after listening to the company history and how they hire only those with 7+ years experience, etc. for 30 minutes and not able to get their estimate, I asked them to leave. The main guy didnt get up to leave until he called someone to say Im kicking them out. My spidy senses told me he was trying to justify his high costs. He wouldnt tell me his estimate after many requests by me
The installers don't speak English didn't clean my windows and one of my windows was broken and the company never even called me and it took 6 months to get my windows put in after I had to call and harass them And now you can't get ahold of them cause they don't answer their phone and then you talk to the customer service they send him an email and they don't call you back dudo not use this company they ****
I cannot reach anyone, they hang up when I try to call. Can get no info or money back.
Business response:
Thank you for bringing this to our attention, ******************. We have tasked the ********* office with reaching to you ASAP on this.
I called the office in November 2022. I had windows and a roof put on was feeling since they did a good job on both those I would reach out to them to put siding on my house. I called in November talked to an associate set the appointment up to have some one come out. He never showed up. Later that day I called back they set another appointment up no one never showed up. It is now January 2023 and I've left numerous voice mails asking if someone could give me an explanation or some idea what is going on.This is real upsettin... read more
Business response:
Thank you for your comment, *******. We have tasked the ************** with reaching out to you ASAP on this.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 5,952 reviews.
When is DaBella open?
DaBella is open now. It will close at 5:00 p.m.