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DaBella

4.3

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Location details

3495 NE Aloclek Dr, Hillsboro, OR, 97124, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.35,952 reviews
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rosemary s's profile image
rosemary s 
2 years ago

We purchased windows from dabella two years ago. The window has to be Pushed on to secure lock. I sent email October 2022 there was an automated response they would reach out in ten days. Ten days later sent another message and received same response. I then called and they wanted pictures and utility bill confirming ownership. I sent in. Waited for reply ,called again and said waiting on parts. I advised it is an adjustment only ( ********** resolved same issue in a week) they advised that they had six weeks to respond. I w... read more

Luz V's profile image
Luz V 
2 years ago

We did not get what we were offered. They did the siding on top of the old one we had. Only 1 person showed to work the 2 weeks. They lost my door bell, and front light. They took of the door from the fence, and light and did not put anything back. It took 1 month to refund me after a fight for what I paid to have my house back with lights and a door for my fence. I will not recommend or use this company again. 

Pamela B's profile image
Pamela B 
2 years ago

I had an appointment with them on Friday at 2:00 for an estimate. My son in law took time off work to be there with me. Nobody showed up or called. Wasted my afternoon waiting for them. I will be telling anyone who ask not to do business with them. 

Wendy V's profile image
Wendy V 
2 years ago

This company is the worst at communicating, if I could give them negative starts I would . No one communicates with you and they sub contracted with a company that left trash all over my yard and neighbors yard . When I asked the general manger this issue he basically told me to have them pick it up and they would clean up the mess at my house. Well here we are 48 hours later and I havent seen a soul. Do not waste youre time and money on this poor excuse of a so called business . 

Joan P's profile image
Joan P 
2 years ago

We started with DaBella on October 13 2022. This is the ***** office on ********************************************. Received an email on the 19th Oct. Stating they accepted the $3000 down payment on the windows. Estimated start date was 12/08/22. There has been no communication since the email on 10/19/22.We both tried to phone but ******* couldn't connect. Contacted BBB and received a call from DaBella next day. Message stated to call back on same # that didn't work. I called # that was left on my phone and talked to some... read more

Business response:

Thank you for letting us know this, ****. We have tasked the ***** office with reaching out to you ASAP on those windows. It appears that we are unable to call your phone (perhaps it's a blocked number?), but we can certainly contact you via text. 

Justin H's profile image
Justin H 
2 years ago

Do not use or contact this roofing company. I got a quote from them that was double the cost of any other roofing company. When I told them I have already had the roof taken care of they tried selling me all sorts of other services. I get calls from the sales people at all times of the day or night. Just this morning I got a call at 6:04 AM!! Terrible company.I have ask to be removed from the list multiple times. At this point it is harassment! 

Sally M's profile image
Sally M 
2 years ago

If you could use "0" stars that is what I would give DaBella! After spending $43,000+ on windows in September 2022, they needed to reorder 2 windows that didn't work, replace some screens and fix the gap problem in the material surrounding the half-round window. We were suppose to get a call from supervisor in October regarding fixing material around 1/2 round window. The 2 replacement windows were supposed to be put on "******************** and should take 4-6 weeks they said. We have heard nothing and have called them repe... read more

Business response:

Thank you for alerting us to this issue, *****. We have tasked the ******** office with reaching out to you on this. Expect a call or a text very shortly. 

Pam S's profile image
Pam S 
2 years ago

DaBella salespeople have come to my ********** times in the past seven months, twice to hawk new windows, today asking about the age of my roof. They are always very pushy and obnoxious. We live in an older house that we have recently paid off, proud to do so. Seeing these people canvassing the neighborhood for work when contractors of every stripe are so very busy makes me suspicious. Their pushy ways at my porch was extremely distasteful. Yes, we have plans to replace our aging aluminum windows. Yes, Im aware that my roof ... read more

Angela S's profile image
Angela S 
2 years ago

Installers were good, however we did not appreciate smoking on our property and finding cigarette butts in our parking area and the front yard. We were supposed to be locked in on an affordable payment and after all was said and done the payment is significantly higher... We've had contact with Dabella several times, communication is very poor, they came out made a sign papers anyways, promised us a $1,500 check to help supplement this higher payment still have not received that. Also there was leftover material that we paid... read more

Frequently asked questions about DaBella

How is DaBella rated?

DaBella has a 4.3 star rating with 5,952 reviews. 

When is DaBella open?

DaBella is open now. It will close at 5:00 p.m.