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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Problems with Product/Service 1. On November 15, 2022 we contracted with a roofing company, DaBella, to have our roofing replaced. When the work was done, unbeknownst to us, at the end of the job the workers knocked the cover off the furnace exhaust. Instead of replacing the cover, the workers glued the cover to the exhaust chimney filling our house with deadly gas. 2. On November 15, 2022, the representative made a contract with specials and discounts only available while he was at our table on that evening. We only had tha... read more
Problems with Product/Service dabella offered free estimate for 2 windows and patio door. the sales people spent 3 hours in my house, i was constantly telling them i have cancer, i am on medication and i am very tired. they pressured me to sign the contract the same day otherwise i want get the price. i know i signed being dizzy and didn't get everything they were saying. i have emailed to brenden, one of the sales man, several times since april 7 and did't get any response. so i called the other persom **** and he was going... read more
Advertising/Sales Issues September/October 2021 we had a new roof installed by Dabella as well as several windows. June 2022 our brand new roof had a huge leak. Dabella was not at all helpful. The installer hired by Dabella had changed insurances from time of installation to time of the leak and after months or fighting the insurances denying and having no kitchen to cook in due to extensive damage and being a family of 8 we had no choice, but to have our insurance pay for the damage so we could have our kitchen back. Our in... read more
Problems with Product/Service On March 1st I signed a contract with DaBella to have gutters installed on my home. The two salesman that visited my home with the offer informed me that I would receive copies of the signed papers by email in the next couple days and that the installation would take place in 2-4 weeks. I still have not received an email of the paperwork or had any work done.I payed the deposit of $3000 around March *************************************************************I have yet to have any more contact ... read more
Problems with Product/Service Contract signed: 1/27/2023 Payment made at signing: $7,827 Complaint date: 4/8/2023 Contract for: New Roof Install Complaint: Still no roof, company has been uncommunicative and has lied to me on several occasions of when they will install. Was not even contacted for first time after paying deposit until a month after Initial deposit and I had to reach out to them. No updates, Information, or communication currently for when install will happen. Contract states they will install as soon as possi... read more
Problems with Product/Service Door to door salesman sold me full size window replacements. We talked about my goal of eliminating window trim. Rotting and costly for upkeep. I had 6 windows already done by someone else. I asked the windows be just like those ones. No window trim. When team came to measure windows. They said I had purchased window inserts. That would leave the trim I want eliminated. Just like the other 6. This team said theyd measure the windows both ways and someone will get back to me. They never did. So I... read more
Problems with Product/Service We contacted Dabella to get an estimate for a new roof. They visited my home on Feb 11, 2023, and provided an estimate of about $38,000 which we agreed to and I put a deposit of $10,000 down via check. On Monday, Feb 13, I called *** at DaBella and asked him to hold on the project. I told him I would call him around Thursday, Feb 16. I called *** on Thursday to notify him I wanted to cancel the project at which point he said I can no longer cancel the project. I then called my bank to cancel the... read more
Problems with Product/Service March 2022 ******* had a crew put siding on our house then a few months later a crew came and put windows in. We were told the siding and double pane windows would make our house quieter and warmer in winter and cooler in summer. Well we here the noise outside more now than before and our house is a lot colder. I have sent many test and emails and have not got a resolution. When I complained about the job done on the windows and damage to finish on my picture window. A different crew came and re... read more
Problems with Product/Service We purchased a roof through Da Bella a few years ago. The roof has since started leaking. We continually reach out to Da Bella to have them fix it, but they give us the run around and never come out to fix the leaky roof they installed. We have trouble even speaking to anyone in a customer support role, all we can reach is sales people. When we explain the problem to them they hang up on us or transfer us to a line that no one answers or tell us to go to their website on line.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.