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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Delivery Issues We received a quote for all windows and doors for our house in July 2022 with aproximated instalation date end of september. We started calling and send emails in October with no answers. The few emails that were answered we were giving a no firm date for installation. They dragged this until December and finally came. The front door was not what we ordered and the window by the pool were not in spec with the city which needed to be tempered. The ordered was place correctly but they F..up. They said it would ... read more
Problems with Product/Service We have water splashing down when it rains and chipping our paint on the garage door. When we had this done I asked if we would need gutters and we were told that we would not need them because there is a piece of metal going across to prevent that from happening. They lied to me and I reached out to the warranty GAF and they said it is not covered. I called Dabella back and they said to call the manufacturer. They e-mailed back a list of phone numbers which is for Dabella and GAF which I have a... read more
Problems with Product/Service I have contacted Da Bella numerous times to get a resolution with no success. According to the contract we signed for siding dated 6 August 2022, we are supposed to get reimbursed up to $350 for post job completion outside electrical hook up. Nobody will help me with the process. Also, according to the company, representative, *********************, we are supposed to get some compensation for the shoddy workmanship on the siding. Such as cracked stone, dented flashing, wrong flashing, etc. We h... read more
Problems with Product/Service Bad install of the windows and they do not work properly. They do not lock and open the way that we were told they could open. Also damage was done to our siding when the windows were installed. And one of our windows was damaged on the install. The reason we got these windows was to help with keeping heat in during our long *******, because of the bad install that did not occur. We contacted the business the next day on the issue after the install and still no resolution.
Billing/Collection Issues Dabella had me sign a contract for windows agreeing to a deposit that would be taken after they confirmed measurements. I received a call that they would be out to get measurements, but they didn't show up. A few days later they took the $1500.00 deposit from my account on a Friday evening. When I saw this I called to cancel as they did not fulfill their promise. They now refuse to return my money because it has been more than 3 days since I signed. They strung me along with phonecalls and faults ap... read more
Problems with Product/Service The company, DaBella, replaced my tile roof in ********** The roof in the front of the house which is mainly seen from the street is all mismatched, has some bleached staining from some sort of spill and also a few tiles with cracked edges. I have contacted them and asked them to replace it and they said no. I also sent an email containing pictures and have had no response.I have been working with their ********** office. I signed a contract for the work Nov 9, 2022 and for 5 months I had no com... read more
Problems with Product/Service August of 2022, Dabella was hired to replace all the windows in my home. One of the windows was improperly measured. One of Dabella's managers handwrote a note on the "letter of acceptance" stating that the bathroom window would be replaced. As the buyer, I signed the document in good faith after this note was added, clearly indicating my agreement with the replacement.Since then, I have been in regular communication with **** *****, receiving assurances that the window was on order and that the... read more
Problems with Product/Service DaBella took advantage of my 84 year-old father by over charging him and did not pass final inspection. They charged my trusting father $20,000 for a 730 sq ft home. They did a sloppy job and did not pass the city's inspection. I have been trying to resolve it for months. For months, they responded to my email and calls and kept promising they will send someone out. Now they stopped responding altogether. The roof inspection had been passed due, and I had requested for an extension, which will b... read more
Problems with Product/Service Set up an appointment for an estimate on roof repairs due to a leak in our living room after the heavy March rains. Two reps showed up to give us an estimate for the repairs. During the course of them inspecting our attic the sales reps caused damages to our drywall ceiling in the hallway and in our kitchen/dining room. Now, I know accidents happen and I wasn't really upset especially since they both confirmed it was their fault and that DaBella would take care of the damages at no cost to us. T... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.