This profile has been claimed by the business owner or representative.
DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Problems with Product/Service Date of complaint: July 29, 2022 to the present time Our complaint with the DaBella company is on the issue of a front door which we ordered and for which we paid a down payment of $1430.75 on 7/29/22. We have since declined the installation of the door based upon unmet expectations from our original agreement with the company. The door was requested and intended to fit alongside our current screened security door. However, it was inaccurately measured and thus manufactured in such a way as to n... read more
Problems with Product/Service Date 4/12/2023 Paid $29,552.00 for roof and it was installed. Damage was done on the solar tubes/sky lights, they broke the outer shell, the inner solar shield was broken off on both and fell to the bottom of the tube breaking both solar tube light bulbs. reported to ***** and apparently to the ** of the branch in *****, ****. Once they started getting phone calls from me they kept telling me people quit there job and I got pushed to another agent of their company each of which said they wanted ... read more
Problems with Product/Service Last year they did a full replacement of our roof. At first we were happy. Upon closer look we found that the soffit had not been properly secured to the roof and was pulling away. We also found buckling in the soffit which had a nail driven through the front of it to secure it. This made for a very bad look. A DaBella salesperson noted and took pictures in September 2022 and told us some one would get back to us. They didn't. We called corporate and they said someone would get back to us. This ... read more
Problems with Product/Service We had a rep come to our house and inspect the attic and said our ******************** on the inside was rotten and that we needed an entire new roof. Cost was $38,000. It was shocking but since we run a daycare out of our home we went ahead and agreed. The only thing they did was re-shingle the roof. No boards or trusses were replaced. We had called the owners and they said that they only re-shingle. To re-shingle a roof in this area only costs between $8,000 - $12,000. If they only re-shingle ... read more
Problems with Product/Service Cancelled a contract for Window replacement, paid deposit and can't get the deposit refunded.On 5/23/2023 I signed a contract to replace 3 windows and paid a deposit of $1465.00. On 5/25/2023 I sent an email with the attached signed cancellation form, and sent the original signed CANCELLATION form via ** MAIL to cancel the contract dated 5/23/2023. On 5/30/2023 DaBella charged my credit card for the $1465.00 deposit on the Cancelled Contract. On 6/2/2023 I called **************** center and they... read more
Problems with Product/Service March 23, 2023 A salesman from DaBella (****** office) came to give us a cost of roof replacement. He asked to go into the attic to check the roof for leaks, etc. While up there his very long leg came through the celing.The repair to the ceiling was $1, ****** DaBella has never refused to pay, they just haven't. I call them weekly and they give excuses and then say they will check it out and get back to us. The first call on March 24, 2023 was the only time that ***** has returned our call.
Problems with Product/Service Transaction 14Nov2022 Window install 9-10Feb2023 3 of the replaced windows had arches They said they don't do arches buy would square out opening. They installed windows and just put plywood over arch openings. Even one of the installers said that it would probably be him that would be back to finish the job. They said they would replace trim and drywall and I would be responsible for the painting.I've been calling frequently since the install to have them finish the job. They would keep saying ... read more
Problems with Product/Service We are waiting for a canceled contract.. THEY DO NOT RETURN PHONE CALLS when THEY say they will..They are not reliable.
Problems with Product/Service This is related to a complaint related to Dabella done through BBB in May 2023, Complaint ID #********. ********************** response was: "we have tasked the local branch with reaching out immediately for a resolution."After one month we don't have any resolution.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.