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Dave's Hot Chicken

4.3

About this business

Location details

3462 Wilshire Blvd, Los Angeles, CA, 90010, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to Midnight
4.31,210 reviews
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Daneesha E.'s profile image
Daneesha E. 
rating
a year ago

I should've turned around after walking in and seeing how filthy the place was but my wife was hangry so we ended up ordering ... I ordered the two slider combo with fries spice level extra hot and my wife ordered the one slider combo with fries with a spice level of mild ... upon receiving our order my wife's meal was incorrect ... she received a tender combo .. luckily the manager was a great help and had the crew in the back prepare the correct order which was really nice of her ... the food was made to order and came out... read more

Business response:

We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

A S.'s profile image
A S. 
rating
2 years ago

Good chicken, fast service, clean place, easy free lot parking. Cashiers could be a bit more friendly or maybe get a job elsewhere. Not happy they wouldn't honor the free sliders a few minutes after nine. Told us along w all the others behind us that we should of watched their Instagram... huh? Not everyone has IG. WE thought that was a bad move on their part. We will find another place....haha... not hard they are on every corner now to give our service to. Others that will treat customers w a bit more regard. 

Business response:

Thank you for the four stars! We're glad you enjoyed your time with us. We're always looking to improve and would love to hear more from you at http://tellusdirect.com/dhc. Your feedback is vital in helping us provide the best experience possible!" 

Eric M.'s profile image
Eric M. 
rating
2 years ago

Food is really good here. Really busy and successful business. I think it's time to hire more staff or give them a raise because every time I come in at least one employee has an attitude and is unfriendly. I would eat more here if they remembered I've been there 20x. I refuse to eat here currently due to poor customer service. Give your employees more $$$ 

Business response:

Hi Eric, We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie 

Marko L.'s profile image
Marko L. 
rating
2 years ago

Ordered a tender and slider box and extra slider and only got one slider and the food was absolutely tossed around when I got it... completely terrible food 

Business response:

Hi Marko, We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Gloria M.'s profile image
Gloria M. 
rating
2 years ago

It was extremely hard to get satisfaction on daveshotchicken's website. It would not take my "replacement code. I had this same problem when I went to the store last week to use the code I had been given. My phone would not download the email with the code on it. I left the place feeling "hangry" because I was hungry going in. They had zero you know what about my plight. They did not try to fix it. This time I'm printing the email with the code so hopefully I'll have something better to report next time. The food is usually ... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Kat L.'s profile image
Kat L. 
rating
2 years ago

I ordered a delivery of a #2 2 sliders w cheese fries and medium spice and when it got here it had no spice and chicken were small dry pieces. They just tossed the the coleslaw. Very disappointed/: The fries were good tho at least. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Emer B.'s profile image
Emer B. 
rating
2 years ago

Got food poisoning, after eating my stomach hurt it got swollen , I got bubble guts and then diarrhea , I feel Hot and Nauseous. They do not handle food products properly because if they did , I wouldn't be sick . Stay away look up all the info they have on Dave's making people sick I just read about it and reported it to I got poisoned! 

Business response:

I am so sorry that you didn't enjoy your meal! We certainly take food safety very seriously and strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Carly S.'s profile image
Carly S. 
rating
2 years ago

I'd like to start this off by saying that I love their food and eat here like 3 times a week so it really sucks that I have to write this review but unless this situation gets resolved I won't be eating here again on principle. I placed an order through the app and then after the Apple Pay went through realized I chose the wrong location (Fairfax). I tried to cancel the order but there was no option to do that on the app or online. I then tried to contact customer service through the app which was also not available as even ... read more

Business response:

We are so sorry about your situation. We aim to please our guests with our food and hospitality. Please connect with us at https://tellusdirect.com/dhc so that we can make this right and hopefully earn those last four stars. Thank you. 

Jorge V.'s profile image
Jorge V. 
rating
2 years ago

Food is great , it's getting 2 stars bc of costumer service everyone was great until I got called for my order I told the employee with glasses "thank you" and she ignored me. I did see she had air pods on and on her phone as well surely looked like she didn't want to be there. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 1,210 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.