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3462 Wilshire Blvd, Los Angeles, CA, 90010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
1 Star - Uncomfortable Tip Request I was asked to look at the screen right after placing my order, before even receiving my food. This felt very uncomfortable and is not acceptable. Not only your food is bad and quality went a lot down in couple years, now this? lost another customer.. Btw at least somehow dry your oily chicken its sssoooo much oil inside Wanna taste great spots like this try HOWLINS or knuckin chicken They are simmilar and taste times times better
Business response:
Thank you for sharing this with us. We apologize for the issues you faced and for not delivering the experience we aim to provide. If you’re open to it, please reach out at dhcfeedback.com so we can address this directly and improve for next time.
I worked in the fast food industry as a manger and i have to say i was highly disappointed in the management during the afternoon and night shift. during the night shift i was charged 30$ as i ordered food for me and my son. they told me my card was declined, but when i checked i noticed they took the money. when i showed it to the woman at the cash register she gave me a refunded receipt stating the funds would be in my account within a week. fast forward a week i spoke with the female manager and she stated she would hav... read more
*WARNING: AVOID DAVE'S HOT CHICKEN AT ALL COSTS DURING LATE AFTERNOON AND EVENING HOURS!* I've had the misfortune of visiting Dave's Hot Chicken multiple times during the late afternoon and evening, and it's been a DISASTER every single time. The Night Manager seems utterly INCOMPETENT and REFUSES to prepare the spice levels correctly. I've sent my food back multiple times, only to receive a re-sauced mess with NO spice or an overpowering, bitter taste of cayenne pepper. Despite my repeated complaints and requests for the ... read more
Business response:
We’re sorry to hear about your negative experience. This is not reflective of our usual standards, and we want to make it right. Please contact us at tellusdirect.com/dhc so we can resolve this matter promptly.
I got food poisoning 30 minutes after I finished my meal 3/24/24 at 6:30 pm. I got diarrhea and vomit since 7pm that same day. I couldn't sleep since I had to use the restroom about 9 times and was vomiting until 7:30 am. I missed work for the first time in 6 years . Never eating this again
Business response:
Really sorry to hear we missed the mark with you. It's not what we're about, so let's sort this out. Share what went down at http://tellusdirect.com/dhc, and we'll get on it. Your voice matters to us.
I should've turned around after walking in and seeing how filthy the place was but my wife was hangry so we ended up ordering ... I ordered the two slider combo with fries spice level extra hot and my wife ordered the one slider combo with fries with a spice level of mild ... upon receiving our order my wife's meal was incorrect ... she received a tender combo .. luckily the manager was a great help and had the crew in the back prepare the correct order which was really nice of her ... the food was made to order and came out... read more
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Good chicken, fast service, clean place, easy free lot parking. Cashiers could be a bit more friendly or maybe get a job elsewhere. Not happy they wouldn't honor the free sliders a few minutes after nine. Told us along w all the others behind us that we should of watched their Instagram... huh? Not everyone has IG. WE thought that was a bad move on their part. We will find another place....haha... not hard they are on every corner now to give our service to. Others that will treat customers w a bit more regard.
Business response:
Thank you for the four stars! We're glad you enjoyed your time with us. We're always looking to improve and would love to hear more from you at http://tellusdirect.com/dhc. Your feedback is vital in helping us provide the best experience possible!"
Food is really good here. Really busy and successful business. I think it's time to hire more staff or give them a raise because every time I come in at least one employee has an attitude and is unfriendly. I would eat more here if they remembered I've been there 20x. I refuse to eat here currently due to poor customer service. Give your employees more $$$
Business response:
Hi Eric, We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Ordered a tender and slider box and extra slider and only got one slider and the food was absolutely tossed around when I got it... completely terrible food
Business response:
Hi Marko, We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
It was extremely hard to get satisfaction on daveshotchicken's website. It would not take my "replacement code. I had this same problem when I went to the store last week to use the code I had been given. My phone would not download the email with the code on it. I left the place feeling "hangry" because I was hungry going in. They had zero you know what about my plight. They did not try to fix it. This time I'm printing the email with the code so hopefully I'll have something better to report next time. The food is usually ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Dave's Hot Chicken has a 4.3 star rating with 1,336 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.