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Dave's Hot Chicken

4.6

About this business

Location details

1060 E. Harriman Place, STE C8, San Bernardino, CA, 92408, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 1:00 a.m.
Tue10:30 a.m. to 1:00 a.m.
Wed10:30 a.m. to 1:00 a.m.
Thu10:30 a.m. to 2:00 a.m.
Fri10:30 a.m. to 2:00 a.m.
Sat10:30 a.m. to 2:00 a.m.
Sun10:30 a.m. to 1:00 a.m.
4.61,941 reviews
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Osaed K.'s profile image
Osaed K. 
rating
2 months ago

fast service a a a a a a. A a a a a. A a a a a a a. A a a a a a a a ajdjdndjdjdndndndnndndndndndnnsnznxnnznznznnxjxjjxnxjnxnxnxnxnnxnxnxnjxjxnnxnxnxnnxnxnnxnxbxbbxnxnnxnxnxkxkxmxmx 

Business response:

We truly appreciate your positive feedback. Your satisfaction is our top priority, and we're glad to have hit the mark with you! 

Jaseca M.'s profile image
Jaseca M. 
rating
2 months ago

this establishment needs better leadership it seems to be poorly managed with low productivity everyone has to wait over 35-45 mins before their order is ready, and the general manager is half ass on company policy 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Albert N.'s profile image
Albert N. 
rating
3 months ago

Well where should i start. First of all they mostly focused on online pick ups such as doordash etc. i waited for 25 minutes for my food to arrive. Music is loud and cashier whispering order number that u def gonna miss it if u dont pay attention. Anyway food came cold expect for fries they were warm n they be skimping on the meat. The problem is when u do that and fry chicken it becomes like a jerky with bunch of breading. Not juicy at all. I remember when meat was bigger as well juicy and tender inside with a kick. Now ... read more

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Adam G.'s profile image
Adam G. 
rating
3 months ago

I enjoy the meals at Dave's Hot Chicken but it's so difficult to keep coming to these places that are always under staffed and only want customers to place orders on their digital kiosk or through their phones. Employee are aimlessly walking around and not paying attention to customer needs. Meanwhile the lines are through the door, the store is excessively dirty and the employees are simply disconnected with customers. I wish these chains would just don't better. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Shane J.'s profile image
Shane J. 
rating
3 months ago

bribing people for reviews tables are gross and sticky with a bunch of red sauce all over them 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Melina T.'s profile image
Melina T. 
rating
3 months ago

Horrible customer service. Cashier and the person who was giving the food out were both rude. Waited an hour for two sliders. 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Melissa A.'s profile image
Melissa A. 
rating
3 months ago

Placed an order though the app on a Friday night My order wasn't ready or even started at the time expected. I waited about 10 minutes and asked the cashier. She was rude, pointed out how busy they were and said to wait. However she did offer me a drink while I wait. We waited 30 additional minutes for my order. The chicken was dry and overcooked, had no flavor. The hot box wasn't labeled and the mild/ medium tasted the same- with no flavor. I absolutely understand that it was busy, but there was no customer service and t... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Anna A.'s profile image
Anna A. 
rating
4 months ago

I typically don't leave many reviews but I deem this one necessary. I came in last night for some late night food with someone and we ate the slider combo and as I was eating it I noticed my chicken wasn't thoroughly cooked. It almost seemed raw passing the middle of the tender. I am now having to deal with a mild fever, throw up and night sweats. Service was fine and the tables were honestly disgusting. Couldn't even eat inside. Super sticky. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Michelle H.'s profile image
Michelle H. 
rating
4 months ago

Great business great customer service also the store staff are very great I enjoy the food and business I highly recommend others to eat there you will enjoy also Irene and Gisselle has great customer service 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 1,941 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.