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Dave's Hot Chicken

4.6

About this business

Location details

1060 E. Harriman Place, STE C8, San Bernardino, CA, 92408, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 1:00 a.m.
Tue10:30 a.m. to 1:00 a.m.
Wed10:30 a.m. to 1:00 a.m.
Thu10:30 a.m. to 2:00 a.m.
Fri10:30 a.m. to 2:00 a.m.
Sat10:30 a.m. to 2:00 a.m.
Sun10:30 a.m. to 1:00 a.m.
4.62,354 reviews
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Jeffrey B.'s profile image
Jeffrey B. 
rating
a month ago

Good food but I've been watching my food sit on the counter for over 10 minutes and they are taking forever . I will never come back to this location based on them not having enough workers or servers there is over 10 trays of food and they are just talking and having fun confused how to do there job the place is dirty messy trash all over the floors there computers are malfunctioning and won't give you a receipt . Bad location 

Brad D.'s profile image
Brad D. 
rating
2 months ago

It was cool but for a 9 dollar top loaded shake with no loadings not worth it thumbs down. Maybe just the location had it a week or two ago in LA and was actually loaded and good. Rest of the food was alright. 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Gabriel O.'s profile image
Gabriel O. 
rating
3 months ago

What I thought would be a great lunch for me before work ended up giving me food poisoning. I ordered the two chicken sliders the service was great but something seemed off about the food because not even half hour later I'm throwing it up constantly and I'm never coming back here I missed two days of work 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Walter L.'s profile image
Walter L. 
rating
4 months ago

While the food was okay, it's absolutely horrible to wait 35 minutes for two meal. We came into a store that had a few customers and it still took forever. Why am I paying $35 for four small chicken. Hell, some of the other customers chicken was almost 2x our sizes. Bad experiences. Also, smells like sewer at this location. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Gabriel V.'s profile image
Gabriel V. 
rating
4 months ago

If you love to get food poisoning from undercooked chicken, then I HIGHLY recommend this place. Never again will come to this restaurant chain. Horrible service, place is always dirty and the food will definitely get you sick for a couple days. 

Business response:

Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support! 

Jay M.'s profile image
Jay M. 
rating
4 months ago

The chicken wasnt all that I'm not sure if it was because I got the medium spice level chicken the pickles looked weird and had a weird taste and the price for what I saw was not justifiable. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Emily T.'s profile image
Emily T. 
rating
4 months ago

I used to tell everyone I know about Dave's from when they first opened their location on Harriman in San Bernardino but as the years have gone by, this place has gone absolutely downhill. I placed an online order and it said would be ready by 6:45. Order was not given to us until 7:20. We asked multiple times about our order and each time, they did not give us a time estimate but instead they just told us to keep waiting. Customer service was awful, employees were so unfriendly and impatient. They are like this every time... read more

Business response:

Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us dhcfeedback.com and we will make it worthwhile 

Tina S.'s profile image
Tina S. 
rating
4 months ago

There were two people ahead of me. It took over 20 minutes to get my food. They definitely care more about phone orders than a person walking in. My first and last time going to this location! 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Evelyn O.'s profile image
Evelyn O. 
rating
5 months ago

Took over an hour to get an online order they prioritize delivery orders at least that's what it seemed like I ordered 2 tenders and fries with 10 piece bites I didn't get any honey napkins or utensils in bag when I included it on my order to have all those things in the bag and the spice was ridiculous I got medium and it was terrible way hotter than it should of been not even enjoyable it was not worth the wait definitely won't be going back to this location again but I mean their chicken was cooked through and coated pret... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 2,354 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 2:00 a.m.