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Dave's Hot Chicken
- Chicken Shop
- San Bernardino, CA
About this business
Location details
1060 E. Harriman Place, STE C8, San Bernardino, CA, 92408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 1:00 a.m. | |
| Tue | 10:30 a.m. to 1:00 a.m. | |
| Wed | 10:30 a.m. to 1:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 1:00 a.m. |
Yikes over an hour wait for food at what seems like any hour? Store is perpetually understaffed, another strike for San Bernardino
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Came for the mozzarella sticks. We ordered online then we came in, waiting two hours, for them to tell us they don't have any. We check our app and the mozzarella sticks have been completely wiped from our already placed order. still charged us for it though. i understand it was busy, but two hours after pickup time is ridiculous.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
The wait at this place is ridiculous waited over 2 hours. I don't see what the point of ordering online if I arrive at the time it says to and my food is still not ready yet.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Bad....placed an order 40 mins prior online. came inside to wait for 30 mins when i told them my order and told me to wait since it wasn't ready....it was ready in the side getting cold and soft...unbelievable
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
This was honestly the worst Dave's hot chicken Ive been to, Chicken bites, no flavor, plain chicken, plain breading, absolutely no seasoning, Tender, no flavor, plain chicken, plain breading, Slider, no flavor, plain chicken, plain breading. Give the flour some love. Not sure wth that was... I paid for ranch, didn't get it. I paid for cheese, all I got was a squiggle of cheese on the slider. Customers service was 10/10 The food 0/10. Take your own salt and pepper to this place. You're going to need it.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Waited over 20 minutes for my food only got Dave's bites and fries my fries had no seasoning when requested seasoning I was told they couldn't give out the seasoning which wasn't a problem but they couldn't have at least put the seasoning on the fries. In addition my fries look over well done, like if they left them there for too long or just refried them so disappointing. I even requested poultry kit and extra napkins I got none. Most of the people waiting said they waited over 30 already. Most of the time the staff was jus... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Hello I came and got food from here and the manager Anna was not being professional at all she seemed like she had an attitude and didn't smile at all ..... It seems like she makes it a hostile environment to work in
Sooo I went in today as usual to get my lunch and there was a very very rude lady named ana I believe she was yelling at customers and at her staff... She was making it a very hostile environment I don't think I'll be dining here as long as that lady is here even when she called numbers she was rude to customers as well idk what her problem is but I love this place but her being her may have this place empty in no time. My advice... I'd fire her before your crew leaves or worse gets sued Ana something she wasn't a normal cre... read more
Business response:
People like you are what keep us going. We appreciate the love and support. Hope to have you back soon!
I had the worst experience at Dave's last night at this specific location. I ordered food at 10:02 pm and didn't receive my food until 11:30pm. I had only ordered 2 things while people who ordered after me received their orders with a lot more food than I did. After an hour of waiting for my order, I checked with the person in front and he told me the people in the back had to remake the order. Once I got my food, it was lukewarm as if it had been sitting out for a while. Upon all of this, the person up front, Isaiah, was re... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 2,614 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.