This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Plano, TX
About this business
Location details
8315 Preston Road, Suite 400, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
I didn't have such a great experience with this place. Under cooked chicken is not what I ordered. My stomach was not happy. Plus the taste bleh.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Maybe it being a Friday evening, the dine in area was dirty, and tables were not cleaned by staff between visitors. Soda fountain had no carbonation, and the napkins were not right for eating tenders with your fingers. Most of all, the style of hot chicken being a dry rub (unlike Nashville-style) made it salty and unpleasantly dry for what most hot chicken is. Had expected better given the high ratings, but many likely have not had Nashville-style hot chicken to compare it to.
Business response:
We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Unfortunately, this Dave's is barely like the original. My biggest issue is that the heat levels are not what they should be. Either they are not seasoning like they should or seasonings have been changed but the Reaper in Plano,TX is the Hot in LA/Hollywood. Doesn't make much sense becoming a chain if you don't uphold the standards that DHC started with.
Business response:
Hey Jami, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
The family and I got food poisoning. Uber refunded us but it'll be a while before I give this place another shot.
Business response:
Hey Jaymi, We're very sorry for your experience. We will be sure to share this feedback with the restaurant management team. We take food safety very seriously. That being said, would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance and redeem ourselves for your very unpleasant visit? -Julie
I am a regular customer but usually I eat in the restaurant and my order is perfect. Toddy I could not take the heat so I ordered my food for carry out and had my husband pick it up and all f my cheese fry orders had no cheese and all the woman wanted to do is refund the cheese I had to tell her I'm not eating these fries so she refunded $8 for the fries after he burned gas and came out in this heat . So unacceptable she could've given a gift card or something look at this picture where is the cheese ?
Not impressed - offered different levels of spicy hot . We ordered mild - tasted hot and that's ALL YOU COULD TASYE -won't waste my && here - tried and failed miserably
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
not a fan at all. the batter threw me off. its not light, not soggy, nor crispy. its like it was painted on or something. so hard to describe. i think the high ratings are due to the seasonings? fries were fine and so was the cole slaw but $15 for 2 tenders, sides and a drink is a bit much. JEANS: OK by far ORDER: at counter
Business response:
We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
It seemed like a new place and who does'nt like chicken sammy every now and then (besides vegetarians)? Well the menu was simple and easy so that was good. The chicken? My life training eating pickled cabbage aka kimchee did not prepare me for the heavy salt ingrained in the cayenne/paparika dry rub on a crunchy chicken tender. Someone told me this was nashville style but I think I will stick with chickfila. The powdered spice was alright but the saltiness was just too much to go furthur and enjoy the flavor. The br... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
No offense but nothing special. The Reaper should be called the sleeper. Zero heat and food was dry.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 2,581 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.