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Dave's Hot Chicken
- Chicken Shop
- Plano, TX
About this business
Location details
8315 Preston Road, Suite 400, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
terrible service,my kids were cleaning the chairs in the outdoor area seating because it rained that morning,it had alot of water on them. this lady came out yelled ,don't put the water down. I asked her why she yelled she completely ignored me and didn't even acknowledge.If i could give a zero i would, Zero to customer service, you guys have terrible staff. this Lady was working on Wednesday August 12th 2025 7.14 pm.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Food was great. Atmosphere is borderline obnoxious. Music pegged to 10 so everyone in the restaurant is yelling to hear each other. Highly recommend to go orders
First time coming here and last. The chicken was bland , had the mild sauce with Cajun fries and ranch. Only reason I came here was because of the hype. Should have saved my money and spent it else where. The service was great, just the food needed help.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
horrible service. they got my boyfriends order wrong three times, and i found hair in the food aswell. super rude staff, and i didnt even get a refund on this order. do better.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Selling to Subway Owners no freaking thanks. Now I have to be concerned about the ingredients when that was an initial big marketing pull. You lost a customer.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
Almost $30 dollars for 4 pieces of chicken and fries. Not including the 3.00 drinks. What a robbery that was.
Business response:
Hey Roger, we know pricing can be a concern, and we always aim to match value with quality. If you’d like to share more about your experience, reach out at dhcfeedback.com. We’d love to hear your thoughts!
Absolute garbage , churches chicken is better than this overpriced and well below average chicken.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
I have had daves hot chicken many times and its usually a fairly decent experience however: this most recent time we received raw chicken tenders and my nieces and nephews had already eaten several pieces. The most unfortunate part is that when you call in to the restaurant, you aren't able to speak to a person and the automated system says the kitchen can be busy and to go online to reach a rep. Then from there you have to fill out a contact form in order to relay the info. My guess is that the tenders were not fried lo... read more
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at http://dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again.
Not up to what I expected. Food was on par with KFC. Service was acceptable and attentive. Portions were small.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 2,581 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.