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154 E. Orangethorpe Ave, #3020, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Fresh food, love that you can customize the spice levels! They have something for everyone. Great customer service, friendly staff.
Business response:
Thank you for the fantastic 5-star review! We're pumped to hear we hit the mark. Looking forward to more amazing experiences with you!
i love me some chicken from dave and its hoooooooot. service good and ambiance is hooooottttt. i love you dave!!!!
Business response:
Appreciate the love and the awesome 5-star review! Your support means a lot to us. Let's continue making great memories together!
I don't think they make the food in the order they were placed. I came in before a bunch of people and was the last to leave. I believe they were trying to get the simple, one-item orders out and hold the order with multiple items to the last. It was not a good experience.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
BEGINNING of the END: I received paper thin chicken and asked politely if Dave's is changing their chicken and how they do things. The person said this is always how their chicken has been. I asked if I can get a thicker piece of chicken because I have NEVER gotten chicken like this from Dave's ever. They said they would and then came back with a receipt for a refund and said the manager told them on the phone not to make my order. I am Muslim and have eaten at Dave's for years because it is halal but I can happily choose an... read more
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
My first impression was really great-- the place was clean, staff was helpful, and the food was delicious. It was the aftermath that killed my boyfriend and I. We both got sick. I'm not talking a little tummy-ache. I'll let you imagine the rest. I would not come here again.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
should not take 45-60 minutes to get my order. unacceptable service. a full kitchen of women
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Basic math was lost upon them. I told them I ordered 2 Dave's bites 10 piece that had a sauce dipper in each. The supervisor told me that I only paid for it once, but I know I selected it twice and paid extra for it because it's on my receipt. I tried to show her my order, and she said "can you let me explain this to you so that you can understand" in a very snippy tone and eye rolls. She continued to explain multiple times on and on while I stood there that I didn't order it so again I "could understand" when it's clearly o... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
First, I will say, the employees are always super nice. However, the wait is always long to get your food. Even if you order ahead, you get there and you still have to wait additional time. Then, today I go to pick up the order I placed online. I asked for the bathroom code to use the facilities. I'm told - new rule, bathrooms are only for people who are eating inside the restaurant. What the heck? You will take my money but not give me the decency to use the restroom. So ridiculous.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
My first visit here was unacceptable due to severe hygiene issues and poor service. I observed staff handling trash and cleaning tables before prepping food all without washing hands or wearing gloves. To make matters worse, our order was given to other customers who handled the food before it was retrieved and handed to us. When I asked for a fresh replacement, I received cold food in the original greasy boxes, including a piece of chicken that had been torn. When I requested a refund, I was told no manager was on-site and ... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Dave's Hot Chicken has a 4.1 star rating with 862 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.