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Dave's Hot Chicken

4.1

About this business

Location details

154 E. Orangethorpe Ave, #3020, Fullerton, CA, 92832, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to 2:00 a.m.
Sat10:00 a.m. to 2:00 a.m.
Sun10:00 a.m. to Midnight
4.1872 reviews
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R H.'s profile image
R H. 
rating
a week ago

Don't know how the food is but the service is terrible. Before I ordered, I saw a few people already waiting for their food and it wasn't busy. Felt like I waited five minutes just to get my food ordered. I was told it would be 10 minutes for my order (1 slider). More than 10 minutes later, after people have been inquiring about their orders after waiting more than 20 minutes, I asked for a refund. Begrudgingly they gave it for me. And there were four people working at the time. 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Niaz K.'s profile image
Niaz K. 
rating
2 weeks ago

ABSOLUTE SCAM AND COMPLETE WASTE OF TIME! We arrived at Dave's Hot Chicken in Fullerton on October 13 at 8:30 PM and reached the front of the line at 8:45 PM, only to be told they were NO LONGER honoring the free slider promotion BEFORE 9 PM! There were still several customers behind us with their QR codes ready, all of whom were turned away! To make matters worse, the so-called "manager" or "lead" was INCREDIBLY RUDE AND DISMISSIVE and refused to honor the promotion for customers who were ALREADY IN LINE before 9 PM! Fu... read more

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Mani K.'s profile image
Mani K. 
rating
a month ago

Right when I went to pick up my order a customer before me wanted to change her drink which she had not gotten yet but the cashier girl wanted to charge extra. Lol. Lack of training Then it was my turn, I told her my name she asked me for a receipt show her the order number then she wanted to see my name on id . Not sure why they hired people that are incompetent to do a simple job. On top of that, the guy in the back named ivan , called himself "manager" didn't even have the number for the store for the corporate when a... read more

Business response:

Mani, sorry to hear that your experience wasn't what you expected at our Fullerton location. We appreciate your input and would like to turn this around. Please share more at dhcfeedback.com so we can assist in making it right. 

Tran N.'s profile image
Tran N. 
rating
2 months ago

I don't think they make the food in the order they were placed. I came in before a bunch of people and was the last to leave. I believe they were trying to get the simple, one-item orders out and hold the order with multiple items to the last. It was not a good experience. 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Javier S.'s profile image
Javier S. 
rating
3 months ago

BEGINNING of the END: I received paper thin chicken and asked politely if Dave's is changing their chicken and how they do things. The person said this is always how their chicken has been. I asked if I can get a thicker piece of chicken because I have NEVER gotten chicken like this from Dave's ever. They said they would and then came back with a receipt for a refund and said the manager told them on the phone not to make my order. I am Muslim and have eaten at Dave's for years because it is halal but I can happily choose an... read more

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Cheyenne O.'s profile image
Cheyenne O. 
rating
4 months ago

My first impression was really great-- the place was clean, staff was helpful, and the food was delicious. It was the aftermath that killed my boyfriend and I. We both got sick. I'm not talking a little tummy-ache. I'll let you imagine the rest. I would not come here again. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Isaiah E.'s profile image
Isaiah E. 
rating
4 months ago

should not take 45-60 minutes to get my order. unacceptable service. a full kitchen of women 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Ashlyn M.'s profile image
Ashlyn M. 
rating
4 months ago

Basic math was lost upon them. I told them I ordered 2 Dave's bites 10 piece that had a sauce dipper in each. The supervisor told me that I only paid for it once, but I know I selected it twice and paid extra for it because it's on my receipt. I tried to show her my order, and she said "can you let me explain this to you so that you can understand" in a very snippy tone and eye rolls. She continued to explain multiple times on and on while I stood there that I didn't order it so again I "could understand" when it's clearly o... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Chris B.'s profile image
Chris B. 
rating
5 months ago

First, I will say, the employees are always super nice. However, the wait is always long to get your food. Even if you order ahead, you get there and you still have to wait additional time. Then, today I go to pick up the order I placed online. I asked for the bathroom code to use the facilities. I'm told - new rule, bathrooms are only for people who are eating inside the restaurant. What the heck? You will take my money but not give me the decency to use the restroom. So ridiculous. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.1 star rating with 872 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.