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154 E. Orangethorpe Ave, #3020, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 a.m. | |
| Tue | 10:00 a.m. to 2:00 a.m. | |
| Wed | 10:00 a.m. to 2:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Jesse the manager at this location has no sense of manager skills to tell a customer they cannot process a refund that to trust him he will do it later at night never heard a refund be denied and have to be done at night. Was waiting for my food I ordered there at the llocation never was my name called for my order they have a verry poor system, I waited and waited for my order asked if it had been done as I waited so long as they pull it from the bottom of the rack where they have food for grub hub and door dash sitting the... read more
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://dhcfeedback.com. We would like to make things right if you give us another chance.
The service was horrible, waited more than 40 minutes for my food and that's because we spoke up demanding for a refund. When all of a sudden they had our food ready, the people that were before us and after us got there food way before us. But other then the service at this location the food was good.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
I am so beyond furious. i ordered the cali chicken bites online and what do i bite into when i get home real chicken. i haven't eaten meat in 12 years. i tried to call but of course they won't answer. will NEVER be going here again after i could've ended up in the hospital. inconsiderate employees that apparently can't read
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
I so wish i was joking but we just watched an employee take a fry from our pick up order, crouch down behind the counter, eat it, and then give us our order a few minutes later. i mean at least the hand he used had a glove but i'm still appalled
Business response:
We're truly sorry to hear about your experience. It's clear we've missed the mark, and we want to fix it. Could you please give us a chance to turn things around? Contact us at http://tellusdirect.com/dhc and let us make amends
The food is always good here, but the workers seemed like they just wanted to mess around in the back. They also have forgotten my drink multiple times while going to the drive-through.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
horrible service when they get your order wrong like who tf charges 4$ extra for a meal they fucked up don't come to this place it's complete shit now and their tenders look like shit
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
The food is good but I think this location needs to work on a few things. First, if your employees are going to wear a mask they need to speak up when calling out order numbers or a microphone needs to be used. The music is super loud in the restaurant so people can't hear soft speakers especially when wearing a mask. Either tell the counter person to ditch the mask, speak up, lower the music volume or use a microphone. Second, there should be 2 counter employees every shift, or at least on busy days/nights. If one is takin... read more
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
today was the first time trying dave's and honestly it's so mid and kinda nasty. the chicken tasted like it was lab grown. the chicken tasted undercooked and grossed me out, i can almost promise you i'm sure it's lab grown. the chicken, which is the main star of the plate was not it for me at all. i liked the fries and that's it. also the sliders were dry and they put almost no coleslaw.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
After not getting my order correct , the manager Katherine tries to take my order back and make a slider out of the chicken they had served meanwhile my party was enjoying their meal , told her that is a health code violation and all I would like is one slider , she said smugly that they will throw my order away and make another sandwich , I asked to keep it as not to waste it and she said "we don't give food away " I then said rather than waste it I will purchase a slider and take the other breast home, she said you have t... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Dave's Hot Chicken has a 4.2 star rating with 710 reviews.
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.