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530 Massachusetts Ave, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
I enjoyed the chicken and the building. The let down here was the service. They did tell us it would be 15-20 minutes since they drop everything fresh. It was about 35 minutes after ordering when my husband went to check on the food and it took 10 more minutes for it to come out. He noticed the staff in the kitchen eating and laughing. I believe they forgot our ticket since we saw people who ordered after us get their food before us. Once we received our food some of it was cold. We had our son and it was getting late so we ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Anytime I see consistent customer service replies, I feel confident that at minimum they are listening, a very good quality. Let's be honest. Good help is hard to find. People have bad days. Poo happens. Kudos to Yelp reviewers and to customer service who listen.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
The hot level is hot. It will taste great but make you perspire profusely. The mild is a smart choice. Large chicken breasts, nice. Well battered. Pretty pricey IMO.
First time at Dave's Hot Chicken! My wife and I were touring downtown Indianapolis and stopped in their Massachusetts Avenue location. This is a somewhat trendy area and had several options for lunch, but I really wanted to give Dave's a shot. It was after noon and the restaurant was not very busy. Service was great. The interior of the restaurant was cleaned and well stocked. My wife ordered the combo #1, tenders and fried, and I ordered the combo #2, sliders and fries. We went to get drinks and I opted for tea. The tea dis... read more
this was one of the best sliders ive had in my life good customer service all around great place to eat from.
good food yum yum make my tum yum feel good, hot chicken taste so yummy make my tummy twerk good customer servers tip them 1.11
This was a Quick and delicious service !! No complaints on this mild chicken sandwich and cheesy fries :) they were great
Business response:
Thanks for taking the time to share your experience with us! If you have an extra minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would love a chance to hopefully impress you and earn that last star.
Dylan took good care of me and I got my food hot and fresh. The dining room was clean and it's right in the heart of downtown. So looking outside the page picture windows while waiting on my food was nice. I got the bites with the fries medium heat. I'd say go.
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you?
This is over hyped. The food over all is mid, the chicken quality is there but the seasoning really had no flavor and there wasn't any spicy, we ordered medium not knowing where the spicy would lie on it, and that was a mistake. Seasoning looks more like red 40 mix! Good portion sizes just wouldn't return due to the overall taste. Dave's sauce tastes like mayonnaise with pepper. Service was good from the workers, we weren't explained much of the menu but! That's pretty normal. The building was clean and had a good vib... read more
Business response:
Hey Sav, We’re sorry to hear the food didn’t meet your expectations, but we appreciate your feedback. We’re glad to hear you enjoyed the service and atmosphere, and we’ll definitely take your comments into account as we continue to improve. Thanks for giving us a try!
Dave's Hot Chicken has a 4.5 star rating with 1,403 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.