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Dave's Hot Chicken
- Chicken Shop
- TUSTIN, CA
About this business
Location details
556 E FIRST STREET, TUSTIN, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Tuesday night around 9pm came here ordered 2 slides to go and when I was picking up my order she asked if you needed anything I just told her give me some Dave sauce she said oh we give you 2 free after 2 we charge the customer and they charged me for an extra 2 sauce I told her I'll take the extra sauce. Another branch near angel stadium Anaheim . Every time I go there, no one charges me extra.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
I was waiting for my to go order for over 20 minutes terrible I asked for my money back they didn't even apologized I was in my 30 minutes lunch I had to go back to work hungry
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
When I first had Dave's I thought it was delicious well seasoned and sloppy but quality. It's been about a year and a half since the last time I had it. I decided to order it for my family through the Dave's Hot Chicken app. - Food pickup 2:24 - arrived at 2:30 ( 2) 2slider combo - (L) M&M chocolate Shake - (L) Oreo vanilla Shake - (2) Orange creamsicle drink - (L) drink - $70 including Tax. Picking up my food was a breeze and left home. I was splitting the two shakes into four cups so my kids can share. Both shakes were c... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Had a craving for a spicy chicken sandwich and this one was quite disappointing. It's definitely not the chicken sandwich for me. If you like it, great, but it wasn't for me. Service was ok. Plenty of parking and easy to find.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Loser, loser chicken dinner. Man... so disappointed. Big fan of Dave's but it was disappointing to see a bunch of precooked tenders sitting in the back when we walked in. Get home and these things are wafer-thin flimsy and dry. This is how the Irvine one used to be until they improved. Last time here after this experience. Zero juice or plump in those.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
Came here to enjoy a meal with friends 1 hour and 30 minutes before closing and asked for a milkshake but the rude cashier said they turned off the machines already. I understand half an hour before closing but one hour plus is unacceptable.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I ordered loaded fries thinking they're going to stuff it like last time and gave out the right of condiments but today what on earth is this this isn't "LARGE LOADED"fries what am I going to do with ONE ketchup and ONE Honey packet
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
This is such a bummer, have eaten here several times before and I was so disappointed tonight. I always get the tenders no spice, before that ment the same seasoning with no spic, now they don't even put the seasoning. No spice equals no flavor. Not even salted and it was hard on the outside. I am very sad to know that this is now how they making the chicken with no spice.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Wowww!!! First time ordering chicken fingers here. I noticed it didn't come with the dipping sauce. I asked the girl for some sauce and she said it's $.49 What the hell?
Business response:
Appreciate you giving us a try, John! We know sauce is a big deal, and we’ll take your feedback into account. If there’s anything else you’d like to share, feel free to reach out at dhcfeedback.com.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 539 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.