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Dave's Hot Chicken

4.4

About this business

Location details

556 E FIRST STREET, TUSTIN, CA, 92780, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to 1:00 a.m.
Sat10:30 a.m. to 1:00 a.m.
Sun10:30 a.m. to Midnight
4.4565 reviews
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Meredith R.'s profile image
Meredith R. 
rating
2 months ago

The music is so loud it hurts your ear dumbs. In addition when the announcer makes an announcement it's even louder. I told the management and they did not care nor do ANYTHING to fix it. Then it took forever to get the sandwich. Overall my large family will not return. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Kirolous A.'s profile image
Kirolous A. 
rating
2 months ago

I don't want to put this review to hurt efforts of the people working the store, but I have to because the service was slow and this unfriendly person walked in the store with a horrible demeanor and decided to hurt my feelings. Someone who makes up a reason for someone who hurts his feelings in a counter or line, is honestly unworthy of being in that store. This review is up because of the restaurant's willingness to serve rude, mentally incompetent and mean people such as the person who hurt my feelings due to a trifle. I ... read more

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Laura H.'s profile image
Laura H. 
rating
3 months ago

During my visit for a quick weeknight dinner, only the service and the mac and cheese were good. I think the gentleman's name was Mason, but he was knowledgeable and patient during my order. The fried chicken left much to be desired...I got the lowest level of spice (mild), but it shouldn't be bland or sweet, right? Has the seasoning and breading always tasted like it has more sugary than savory ingredients in it? Also, my fried chicken didn't taste fresh and did look a little off-putting, with scattered dark patterns and s... read more

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Roger H.'s profile image
Roger H. 
rating
4 months ago

Combo doesn't even come with a drink and they ask you what drink you want like it's included. Small portions too. What a joke. What can you say when they're bought out by private equity. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Karam A.'s profile image
Karam A. 
rating
9 months ago

Tuesday night around 9pm came here ordered 2 slides to go and when I was picking up my order she asked if you needed anything I just told her give me some Dave sauce she said oh we give you 2 free after 2 we charge the customer and they charged me for an extra 2 sauce I told her I'll take the extra sauce. Another branch near angel stadium Anaheim . Every time I go there, no one charges me extra. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Veronica O.'s profile image
Veronica O. 
rating
10 months ago

I was waiting for my to go order for over 20 minutes terrible I asked for my money back they didn't even apologized I was in my 30 minutes lunch I had to go back to work hungry 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Carlos G.'s profile image
Carlos G. 
rating
10 months ago

When I first had Dave's I thought it was delicious well seasoned and sloppy but quality. It's been about a year and a half since the last time I had it. I decided to order it for my family through the Dave's Hot Chicken app. - Food pickup 2:24 - arrived at 2:30 ( 2) 2slider combo - (L) M&M chocolate Shake - (L) Oreo vanilla Shake - (2) Orange creamsicle drink - (L) drink - $70 including Tax. Picking up my food was a breeze and left home. I was splitting the two shakes into four cups so my kids can share. Both shakes were c... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Lauren C.'s profile image
Lauren C. 
rating
11 months ago

Had a craving for a spicy chicken sandwich and this one was quite disappointing. It's definitely not the chicken sandwich for me. If you like it, great, but it wasn't for me. Service was ok. Plenty of parking and easy to find. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

J S.'s profile image
J S. 
rating
a year ago

Loser, loser chicken dinner. Man... so disappointed. Big fan of Dave's but it was disappointing to see a bunch of precooked tenders sitting in the back when we walked in. Get home and these things are wafer-thin flimsy and dry. This is how the Irvine one used to be until they improved. Last time here after this experience. Zero juice or plump in those. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.4 star rating with 565 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 1:00 a.m.