This profile has been claimed by the business owner or representative.
556 E FIRST STREET, TUSTIN, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
First time here last time there over priced food that dried and over seasoned NEVER AGAIN
I regret ordering these for $15.49. It would have been better to buy two hamburgers, and the fried chicken is a bit tough.
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started.
Cashier insisted on selecting the amount of tips before finishing the transaction when there's no such screen on display. Besides, if I am ordering my food standing and getting my food when my number is called, why am I going to tip? Worse part was I spent the next 25 minutes in bathroom after eating there. Ps. Music is too loud if customer and cashier can't hear each other.
Business response:
Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://tellusdirect.com/dhc when you can
Miguel at the front is rude. Borderline racial profiling. Went to pickup my order and he made it more complicated than it needed to be. Good food. Bad front employee. Was staring me down thru the window when I left like I didn't actually order and pay for the food. Was rude and unprofessional.
Business response:
Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around
I've ordered over the phone always from this location, and others. When I called tonight, the first time no one answered. I understand the answering machine says go to the website to order for quicker service because it is busy.. But says if you wish to continue to reach the store press 5. Which I always do at the Tustin store and the Anaheim location. I will never go back to the Tustin location after tonight. I went and ordered online because I was getting food for someone that had never had it and for myself and I rav... read more
Yeah it's gonna a hard no for me.. unless I'm desperate? The chicken is so average. My husband and I ordered 2 slider sandwiches, one mild and one medium. Nothing was hot or spectacular about these birds. The slider is basically a chicken tender that is so puny and lacking in flavor. The slaw and pickles definitely helped a little. The fries were also average. Again nothing standing out to me. We also ordered a side of the mac and cheese. And honestly the mac and cheese saved this meal. It was creamy and cheesy and every... read more
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Dave's, you've changed...why??! If you consider it to be one of the pioneers in the spicy chicken sandwich game before all the mom-and-pops got in on it, their current product doesn't even stand a chance. The chicken pieces are diminutive, the spice level below Reaper is medium-spicy at best, and, most of all...what happened to the slider buns??? Untoasted, un-buttered, absolutely zero memorability factor. Like the bland version of Hawaiian buns...not good. There's just so much competition now that if Dave's doesn't revise... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Chicken tasted like rubber and fries were overcooked. And price is outrageous for a chicken sandwich meal. After eating I had a stomach ache for two hours.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Meh. We had to send our first order back because we got cold fries and precooked tenders. While the second order was hot , it was not tasty. We got mild and mild light. The mild light had so much dry rub on it that it made a paste i your mouth. Gross. The mild was less spicy than the mild light so did they mess up? I don't know. It's not like they were so busy that it would have taken much effort to get it right. Can we talk about the prices ? Basically $5 a tender! It would need to be fried in champagne to justify that pr... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Dave's Hot Chicken has a 4.4 star rating with 539 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.