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557 N Alafaya Trail, Suite 110, Orlando, FL, 32828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Terrible service had a very big issue with my meal being uncooked and having some type of object in one of the sandwiches management did not try to help at all a guy named Lucas with management blamed me for this issue and took no accountability and no type of help was given this isn't good business and my family's meal was inedible due to undercooked chicken and safety hazard of one of the meals
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Hi Guys, Don't waste your time going to Dave's Hot Chicken In Jacksonville Fl, There is a lot of drug dealer and drug users walking around there if you come from the back side of the building you will see them hanging in the back of the building along with selling to others in the building. I don't understand how a manager can let this slide now I understand why I stand in line for a good 45 minutes waiting on my food they to high probably DRUNK. Sad part about it some days I go back is the same ones fixing my food who is ve... read more
I sadly have to make a second review because things have clearly gone downhill. As I said before, the food is overpriced in my opinion. The service has made me really change my entire opinion. Multiple times now, my order has been wrong. The last time I went in, I asked for no pickles and of course got pickles. No problem. Went up and asked for a new order. Instead of giving me fresh food, they took my food back and shuffled everything around and told me my new food was made fresh. It feels super deceitful to do that. Whil... read more
Business response:
Thank you for the fantastic review! We're so glad you had a positive experience. Let's keep the momentum going! Head to http://dhcfeedback.com, and let's brainstorm how we can elevate it to a five-star experience!
We placed our online order and had to wait nearly an hour before our food was ready. We visited the new kissimmee location off of irlobronson and the management was very rude. Customers were very aggressive and the manager did nothing to help or offer anything in return for the long wait. This food isn't worth the wait.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Tried this place and was not impressed. It's just chicken with sauce nothing great about it. Is a small place , service was ok. I don't get the hype.
Business response:
Sorry to hear you weren’t impressed, Katherine. We appreciate your feedback, and we’ll work on making things better. If you’d like to share more, please reach out to dhcfeedback.com. We hope you’ll give us another chance to impress you.
Horrible experience I made a mistake and got the wrong order then went back in to get the right order and the service was horrible the lady tried to say I walked out with the food when I was standing waiting for my correct order the whole time then the food was burnt and cold also I'm very sensitive and ended up crying because I was being accused of stealing I will never ever go back to this Dave's not chicken again also thx to the one worker who said he saw me standing there waiting for my food she never gave me anything
Business response:
Sorry to hear about your horrible experience, Iyonnia. That’s definitely not the service we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. We appreciate you sharing your feedback, and we’ll look into this situation to prevent it from happening again.
Decided to come here because I saw TikTok videos about Dave's in general (not this specific location) and finally convinced after I saw a twitch streamer talk about how great it was. Unfortunately I was disappointed with the hype. As a fried chicken connoisseur I have to give this place a 2. Staff were friendly. We were able to order very quickly and the chicken was hot (temperature) and fries were like room temp. The 'hot' had alright flavor but good heat at least. The lite mild my wife got was nasty though, tasted like t... read more
Business response:
Thank you for giving us a try, and we’re truly sorry to hear the experience didn’t live up to the hype. While we’re glad the chicken was tender and hot, the issues with the seasoning, room-temperature fries, and soda machine aren’t the experience we want for our guests. Your feedback about the flavor and drink quality is especially helpful, and we’ll share it with the team to ensure we’re doing better. Please visit dhcfeedback.com so we can make this right—your experience matters to us.
So the food is amazing. I've had them mess up my order once but I do hope that this was a one time thing. The biggest issue is that the food is overpriced for what it is. You can find other restaurants in the area with equally good chicken for a more affordable price. So if you're willing to pay 13 bucks for 2 chicken tenders, then go for it. Just know it's terribly overpriced
Business response:
Thank you for the fantastic review! We're so glad you had a positive experience. Let's keep the momentum going! Head to http://dhcfeedback.com, and let's brainstorm how we can elevate it to a five-star experience!
Kinda smelled funny in there, like BO and they no longer have vegetarian bites! So, be sure to not go expecting that. It was just for a limited time. I won't be going back since there's no options outside of Mac and cheese, fries and milkshakes. Not my ideal of a nourishing meal lol so I'm out! Good luck out there guys! I hope the meat eaters love it. As the name would indicate, it's chicken so I get it. But just sharing my experience and I'm def not their target market so I get it.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Dave's Hot Chicken has a 4.3 star rating with 989 reviews.
Dave's Hot Chicken is open now. It will close at 10:00 p.m.