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Dave's Hot Chicken

4.2

About this business

Location details

557 N Alafaya Trail, Suite 110, Orlando, FL, 32828, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.21,027 reviews
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Victoria S.'s profile image
Victoria S. 
rating
3 months ago

Ordered on the app to-go for a 3pm pickup and I did arrive a little late, but it looks like my sticker on the bag was printed at 2:47pm so I'm worried my chicken was sitting out since then despite me indicating a designated pickup time of 3pm. The chicken was tasty, but pretty cold by the time I ate it. I like that the meal comes with pickles, it's a nice touch to cut the spice of the chicken. 

Business response:

Thanks for the awesome review! We're thrilled to know you had a great experience with us. Let's work together to make it even better! Share your thoughts at http://dhcfeedback.com, and let's aim for that fifth star! 

Samantha S.'s profile image
Samantha S. 
rating
4 months ago

Im not the type of person to leave a bad review but after what happened i must share my experience. I left this store feeling hurt, embarrassed and disrespected. The guy behind the counter Dave, treated me very poorly and spoke to me with attitude just because I had my service dog with me. I noticed while I was in line he was already giving me certain looks. My dog is certified and trained to perform specific tasks that help me every day. At one point, he simply propped his paws on the counter for two seconds while I was , s... read more

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Purvesh P.'s profile image
Purvesh P. 
rating
5 months ago

Terrible service had a very big issue with my meal being uncooked and having some type of object in one of the sandwiches management did not try to help at all a guy named Lucas with management blamed me for this issue and took no accountability and no type of help was given this isn't good business and my family's meal was inedible due to undercooked chicken and safety hazard of one of the meals 

Business response:

Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support! 

Teresa B.'s profile image
Teresa B. 
rating
8 months ago

Hi Guys, Don't waste your time going to Dave's Hot Chicken In Jacksonville Fl, There is a lot of drug dealer and drug users walking around there if you come from the back side of the building you will see them hanging in the back of the building along with selling to others in the building. I don't understand how a manager can let this slide now I understand why I stand in line for a good 45 minutes waiting on my food they to high probably DRUNK. Sad part about it some days I go back is the same ones fixing my food who is ve... read more

Amanda M.'s profile image
Amanda M. 
rating
9 months ago

I sadly have to make a second review because things have clearly gone downhill. As I said before, the food is overpriced in my opinion. The service has made me really change my entire opinion. Multiple times now, my order has been wrong. The last time I went in, I asked for no pickles and of course got pickles. No problem. Went up and asked for a new order. Instead of giving me fresh food, they took my food back and shuffled everything around and told me my new food was made fresh. It feels super deceitful to do that. Whil... read more

Business response:

Thank you for the fantastic review! We're so glad you had a positive experience. Let's keep the momentum going! Head to http://dhcfeedback.com, and let's brainstorm how we can elevate it to a five-star experience! 

Jami S.'s profile image
Jami S. 
rating
10 months ago

We placed our online order and had to wait nearly an hour before our food was ready. We visited the new kissimmee location off of irlobronson and the management was very rude. Customers were very aggressive and the manager did nothing to help or offer anything in return for the long wait. This food isn't worth the wait. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Katherine P.'s profile image
Katherine P. 
rating
a year ago

Tried this place and was not impressed. It's just chicken with sauce nothing great about it. Is a small place , service was ok. I don't get the hype. 

Business response:

Sorry to hear you weren’t impressed, Katherine. We appreciate your feedback, and we’ll work on making things better. If you’d like to share more, please reach out to dhcfeedback.com. We hope you’ll give us another chance to impress you. 

Kynlie H.'s profile image
Kynlie H. 
rating
a year ago

The bathroom was really nasty, the food was undercooked and the food is way too overpriced. 

Iyonnia S.'s profile image
Iyonnia S. 
rating
a year ago

Horrible experience I made a mistake and got the wrong order then went back in to get the right order and the service was horrible the lady tried to say I walked out with the food when I was standing waiting for my correct order the whole time then the food was burnt and cold also I'm very sensitive and ended up crying because I was being accused of stealing I will never ever go back to this Dave's not chicken again also thx to the one worker who said he saw me standing there waiting for my food she never gave me anything 

Business response:

Sorry to hear about your horrible experience, Iyonnia. That’s definitely not the service we want to provide. Please reach out to dhcfeedback.com so we can address this directly and make things right. We appreciate you sharing your feedback, and we’ll look into this situation to prevent it from happening again. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 1,027 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open tomorrow at 11:00 a.m.