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Dave's Hot Chicken
- Chicken Shop
- Sunnyvale, CA
About this business
Location details
118 E El Camino Real, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
My nephew and I each ordered two chicken sliders and fries. The sliders were good. On the negative side, it was pretty expensive for fast food, and the cashier not-so-subtly asked for a tip (showed me the tablet and wanted to show me some "important information", which was basically a screen showing 10%, 15%, 20% options for a tip. I felt compelled to tip and wondered why I was tipping at all when we ordered at the counter and picked up the order ourselves. The total was a little over $46 for two orders of two chicken sl... read more
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started.
My nephew and I each ordered two chicken sliders and fries. The sliders were good. On the negative side, it was pretty expensive for fast food, and the cashier not-so-subtly asked for a tip (showed me the tablet and wanted to show me some "important information", which was basically a screen showing 10%, 15%, 20% options for a tip. I felt compelled to tip and wondered why I was tipping at all when we ordered at the counter and picked up the order ourselves. The total was a little over $46 for two orders of two chicken sl... read more
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started.
Dave's makes a very tasty spicy chicken sandwich. I have eaten here probably a dozen times. The service is good and the quality is good. The one problem I have is their inconsistency. I have ordered all levels of spice on their menu (including Reaper that you have to sign a waiver for, but really isn't that hot or maybe it was just that time), and I have yet to receive consistent levels of spiciness for whatever level I order. I've had mild chicken taste hotter than hot chicken. I've had lite mild be spicier than medium. And... read more
Business response:
Thank you for your loyalty and for taking the time to provide such detailed feedback about your experiences at Dave's. We're glad to hear that you enjoy our spicy chicken sandwich and have found our service to be good overall. We appreciate your honesty regarding the inconsistencies you've encountered with the spice levels and the size of the chicken filets. Consistency is key in providing a great dining experience, and clearly, we have areas to improve. Your feedback is crucial for us as we strive to enhance our food prepa... read more
Dave's makes a very tasty spicy chicken sandwich. I have eaten here probably a dozen times. The service is good and the quality is good. The one problem I have is their inconsistency. I have ordered all levels of spice on their menu (including Reaper that you have to sign a waiver for, but really isn't that hot or maybe it was just that time), and I have yet to receive consistent levels of spiciness for whatever level I order. I've had mild chicken taste hotter than hot chicken. I've had lite mild be spicier than medium. And... read more
Business response:
Thank you for your loyalty and for taking the time to provide such detailed feedback about your experiences at Dave's. We're glad to hear that you enjoy our spicy chicken sandwich and have found our service to be good overall. We appreciate your honesty regarding the inconsistencies you've encountered with the spice levels and the size of the chicken filets. Consistency is key in providing a great dining experience, and clearly, we have areas to improve. Your feedback is crucial for us as we strive to enhance our food prepa... read more
1 star horrible visit wont be coming back they gave me a sorry ass mac & cheese like do you even call it mac & cheese anymore?? or should they call it soup because of how soupy and sorry it was they labeled both of my boxes hot when i only wanted medium & hot so i was confused on which was which and i blame antony fix your mac & cheese so disappointed in daves dont come here angry chickz is better anyways. straight utter disrespect and like a slap to the face
Business response:
Really sorry to hear we missed the mark with you. It's not what we're about, so let's sort this out. Share what went down at http://tellusdirect.com/dhc, and we'll get on it. Your voice matters to us.
1 star horrible visit wont be coming back they gave me a sorry ass mac & cheese like do you even call it mac & cheese anymore?? or should they call it soup because of how soupy and sorry it was they labeled both of my boxes hot when i only wanted medium & hot so i was confused on which was which and i blame antony fix your mac & cheese so disappointed in daves dont come here angry chickz is better anyways. straight utter disrespect and like a slap to the face
Business response:
Really sorry to hear we missed the mark with you. It's not what we're about, so let's sort this out. Share what went down at http://tellusdirect.com/dhc, and we'll get on it. Your voice matters to us.
I opened my takeout to see that part of my bun was gone. Looks like someone took a literal bite out of my sandwich. Also paid extra for extra sauce and asked for honey packs and got neither of them in my order. Very disappointed
Business response:
Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better, for real.
I opened my takeout to see that part of my bun was gone. Looks like someone took a literal bite out of my sandwich. Also paid extra for extra sauce and asked for honey packs and got neither of them in my order. Very disappointed
Business response:
Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better, for real.
Middle at best. I've had local hot chicken that has more umph, more flavor pop. Not the biggest prom Len but the biggest issue is the service and delivery. I've been to two Dave's and they're the same in how the food is delivered so it makes me think they just slap the food together and move you o . The photo is typical delivery for in person Togo and this time I paid for extra side sauce and didn't receive it. They give you a small container of sauce and then charge you for sauce and his is actually the second time I have g... read more
Business response:
Seeing those two stars stings a bit, not gonna lie. We're eager to understand where we fell short. Please, let's have a chat at http://tellusdirect.com/dhc—we're ready to make amends.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 806 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.