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Dave's Hot Chicken
- Chicken Shop
- West Covina, CA
About this business
Location details
222 S. Citrus St., West Covina, CA, 91791, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Food was good but overpriced and the cashier and manager were giant assholes both times I came here.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Cool looking restaurant, relatively clean, and for late night eats, the service was decent... but the food was not good. The chicken was not seasoned, the meat was thick and seasoning sprinkled on the outside but the inside had no flavor at all. The texture was mushy in some places as well. The fries were also underwhelming. I'd rate it 5/10 at best.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
if you order from the kiosk, they might disregard your instructions! i also asked for more napkins for 2 orders, they only gave me 2.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Foods great , came here for a reason. But what's the deal with 21 questions while ordering my own food by myself. Not to mention , where's the customer service ?????? Why is it that Americans , because we're in America . Why is it that we have to do your job for you now. Yes it's very frustrating. It's not our responsibility to make sure we get the best service. ITS YOU.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
I really wanted to like. The service was really good and the people are really nice. But my chicken wasn't crispy. And all i could taste was a mouthful of chile spice. The heat didnt bother me. I eat really spicy food. The coating was just too heavy and overpowered the food. I will try it again. I want them to make it. But the spice tasted uncooked.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
that was the most ducking ...............................................................................,.,.,,,.,.,.,.,.,.,.,.,. nigga nigga igga
They messed up my order up so I had to drive back and the service was terrible, the girls in the back have an attitude problem. All that just for the food to be super mid. Habibis is better
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Came in today for the first time and had a really uncomfortable experience. As soon as I walked in, I wasn't greeted instead, The workers were all laughing at me and continuously staring at me all the way until I had left and still were looking through the window at where I was parked in my car. Little immature girls and an off putting guy... came off very unprofessional and management should definitely consider who they're hiring... it makes the place feel unwelcoming! On top of that my food wasn't prepared well and am over... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I purchased the Dave's #3 (1 chicken tender, 1 slider, and fries). It cost $13.99, and I waited 8 minutes and 48 seconds. The cashier (Nelly) is cordial and professional. Dave's Hot Chicken (West Covina) is a huge disappointment. The chicken tastes watery and mushy. The fries have the flavor and texture of a powdery potato chip. The entire meal tasted defrosted and reheated. This meal screams shortcuts. Dave's Hot Chicken (West Covina) serves wet, spongey chicken. The spice became an afterthought. Dave's Hot Chicken (West ... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 601 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.