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Dave's Hot Chicken
- Chicken Shop
- West Covina, CA
About this business
Location details
222 S. Citrus St., West Covina, CA, 91791, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
that was the most ducking ...............................................................................,.,.,,,.,.,.,.,.,.,.,.,. nigga nigga igga
They messed up my order up so I had to drive back and the service was terrible, the girls in the back have an attitude problem. All that just for the food to be super mid. Habibis is better
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Came in today for the first time and had a really uncomfortable experience. As soon as I walked in, I wasn't greeted instead, The workers were all laughing at me and continuously staring at me all the way until I had left and still were looking through the window at where I was parked in my car. Little immature girls and an off putting guy... came off very unprofessional and management should definitely consider who they're hiring... it makes the place feel unwelcoming! On top of that my food wasn't prepared well and am over... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I purchased the Dave's #3 (1 chicken tender, 1 slider, and fries). It cost $13.99, and I waited 8 minutes and 48 seconds. The cashier (Nelly) is cordial and professional. Dave's Hot Chicken (West Covina) is a huge disappointment. The chicken tastes watery and mushy. The fries have the flavor and texture of a powdery potato chip. The entire meal tasted defrosted and reheated. This meal screams shortcuts. Dave's Hot Chicken (West Covina) serves wet, spongey chicken. The spice became an afterthought. Dave's Hot Chicken (West ... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
The service is on the slower end of fast food. There are 2 kiosks for self ordering and it still prompts for tip. The food is not delivery to our table and we throw out our own trash. There was nothing above and beyond that is provided to warrant a tip. I watched a customer wait to have their order taken but instead, he was ignored because the staff was in the middle of bagging and tagging to-go orders. So the customer ended up self ordering. The disconnect of the food service industry of customer service. Future ref... read more
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you?
The link that was given doesn't not work at all. I appreciate the reach out, but the how can you see what is going on if you don't have an active link.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Ordered 5 sliders. 2 Hot, 3 medium. All 5 had zero heat. Absolutely none. They added no spices at all. I was looking forward to a bomb meal all day only to be devastated with disappointment. I get you're busy, but what the hell is with cutting corners to put food out faster. Well, looks like I'll be driving further away and waiting in longer lines to get a better quality product at Howlin Rays. F you Dave's for ruining my night!!!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I won't come here again, I ordered our food we waited 1/2 hours for a small order. Other People were getting their food and we just sat and waited. As I went up to tie counter seems they didn't place the order in the system, and they said we will get an extra chicken tender. This wasn't good with me. I had to leave and didn't expect a piece of chicken to take 30 minutes to get and the place did not have a lot do customers at all. Plenty of kitchen help just a really bad experience with this place.
I won't come here again, I ordered our food we waited 1/2 hours for a small order. Other People were getting their food and we just sat and waited. As I went up to tie counter seems they didn't place the order in the system, and they said we will get an extra chicken tender. This wasn't good with me. I had to leave and didn't expect a piece of chicken to take 30 minutes to get and the place did not have a lot do customers at all. Plenty of kitchen help just a really bad experience with this place.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 503 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.