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Dave's Hot Chicken
- Chicken Shop
- West Covina, CA
About this business
Location details
222 S. Citrus St., West Covina, CA, 91791, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
The service is on the slower end of fast food. There are 2 kiosks for self ordering and it still prompts for tip. The food is not delivery to our table and we throw out our own trash. There was nothing above and beyond that is provided to warrant a tip. I watched a customer wait to have their order taken but instead, he was ignored because the staff was in the middle of bagging and tagging to-go orders. So the customer ended up self ordering. The disconnect of the food service industry of customer service. Future ref... read more
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you?
The link that was given doesn't not work at all. I appreciate the reach out, but the how can you see what is going on if you don't have an active link.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Ordered 5 sliders. 2 Hot, 3 medium. All 5 had zero heat. Absolutely none. They added no spices at all. I was looking forward to a bomb meal all day only to be devastated with disappointment. I get you're busy, but what the hell is with cutting corners to put food out faster. Well, looks like I'll be driving further away and waiting in longer lines to get a better quality product at Howlin Rays. F you Dave's for ruining my night!!!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I won't come here again, I ordered our food we waited 1/2 hours for a small order. Other People were getting their food and we just sat and waited. As I went up to tie counter seems they didn't place the order in the system, and they said we will get an extra chicken tender. This wasn't good with me. I had to leave and didn't expect a piece of chicken to take 30 minutes to get and the place did not have a lot do customers at all. Plenty of kitchen help just a really bad experience with this place.
I won't come here again, I ordered our food we waited 1/2 hours for a small order. Other People were getting their food and we just sat and waited. As I went up to tie counter seems they didn't place the order in the system, and they said we will get an extra chicken tender. This wasn't good with me. I had to leave and didn't expect a piece of chicken to take 30 minutes to get and the place did not have a lot do customers at all. Plenty of kitchen help just a really bad experience with this place.
If i could give it ZERO stars i would Daves hot chicken really fell off, the costumer service is trash, the employees look like they dont know what there doing and have the wost attitude, and this is how stingy they are wit their sauce, aside the malnourished chicken. All that to cost almost $40. Ive never met an establishment so stingy with there sauce you're better off at IN IN OUT or wingstop this place is definitely a pass dont waste your money!
Business response:
Sorry to hear this visit wasn’t it for you. We never want our guests feeling shortchanged, and we’ll make sure the team is aware of your feedback. If you'd like to share more, reach out at dhcfeedback.com.
If i could give it ZERO stars i would Daves hot chicken really fell off, the costumer service is trash, the employees look like they dont know what there doing and have the wost attitude, and this is how stingy they are wit their sauce, aside the malnourished chicken. All that to cost almost $40. Ive never met an establishment so stingy with there sauce you're better off at IN IN OUT or wingstop this place is definitely a pass dont waste your money!
Business response:
Sorry to hear this visit wasn’t it for you. We never want our guests feeling shortchanged, and we’ll make sure the team is aware of your feedback. If you'd like to share more, reach out at dhcfeedback.com.
16 minutes wait to get my food, and the loaded chicken was purely oil. Really disappointed.
Business response:
A long wait and an oily bite aren’t what we aim for. We appreciate your honesty and will make sure your feedback gets passed along. Please reach out to us at dhcfeedback.com so that we can make this right.
16 minutes wait to get my food, and the loaded chicken was purely oil. Really disappointed.
Business response:
A long wait and an oily bite aren’t what we aim for. We appreciate your honesty and will make sure your feedback gets passed along. Please reach out to us at dhcfeedback.com so that we can make this right.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 601 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.