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Dave's Hot Chicken
- Chicken Shop
- West Covina, CA
About this business
Location details
222 S. Citrus St., West Covina, CA, 91791, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
I purchased the Dave's #3 (1 chicken tender, 1 slider, and fries). It cost $13.99, and I waited 8 minutes and 48 seconds. The cashier (Nelly) is cordial and professional. Dave's Hot Chicken (West Covina) is a huge disappointment. The chicken tastes watery and mushy. The fries have the flavor and texture of a powdery potato chip. The entire meal tasted defrosted and reheated. This meal screams shortcuts. Dave's Hot Chicken (West Covina) serves wet, spongey chicken. The spice became an afterthought. Dave's Hot Chicke... read more
Business response:
Hi Ian, we’re truly sorry your visit didn’t meet expectations. We strive for fresh, flavorful meals and a welcoming atmosphere, and it sounds like we missed the mark. We appreciate your detailed feedback and will share it with the team to improve. If you’d like to share more about your experience, please reach out at dhcfeedback.com. We’d love the chance to make it right.
Disgusting. This place is NOT it. the Breading is thick and gross. Flavor is whack too. Also how can you serve a side of coleslaw for $4! That literally has 3 bites in it. It's robbery. Staff totally nice tho! Would recommend legend hot chicken in chino hills over this place!
Business response:
We’re really sorry to hear that your experience didn’t meet expectations, Caitlin. We understand your frustration with the breading and portion sizes, and we appreciate you sharing your thoughts. We’re glad to hear that the staff was friendly, and we’ll certainly take your feedback into consideration to improve. If you'd like to discuss this further, please feel free to reach out at dhcfeedback.com. Thank you for your feedback!
Disgusting. This place is NOT it. the Breading is thick and gross. Flavor is whack too. Also how can you serve a side of coleslaw for $4! That literally has 3 bites in it. It's robbery. Staff totally nice tho! Would recommend legend hot chicken in chino hills over this place!
Business response:
We’re really sorry to hear that your experience didn’t meet expectations, Caitlin. We understand your frustration with the breading and portion sizes, and we appreciate you sharing your thoughts. We’re glad to hear that the staff was friendly, and we’ll certainly take your feedback into consideration to improve. If you'd like to discuss this further, please feel free to reach out at dhcfeedback.com. Thank you for your feedback!
If I could give zero stars, I would. Ordered from Dave's Hot Chicken for the first time, and let me tell you, they absolutely ruined my meal with my friends. Not only did they completely forget one of my orders, but after I called to let them know, the customer service was beyond terrible. I ordered 4 combos -- two #1's and TWO #3's -- but when I got the food, one of the orders was completely missing. It's bad enough to mess up an order, but to not even try to make it right? Unbelievable. I called and explained the situatio... read more
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
If I could give zero stars, I would. Ordered from Dave's Hot Chicken for the first time, and let me tell you, they absolutely ruined my meal with my friends. Not only did they completely forget one of my orders, but after I called to let them know, the customer service was beyond terrible. I ordered 4 combos -- two #1's and TWO #3's -- but when I got the food, one of the orders was completely missing. It's bad enough to mess up an order, but to not even try to make it right? Unbelievable. I called and explained the situatio... read more
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
This place is good don't get me wrong but what's up with the Dave sauce packets? The packets of Dave's sauce tastes purely like mayonnaise yet the Dave sauce they give you in a cup tastes way different and better and it doesn't taste like mayonnaise. Make it make sense bruh.
Business response:
We’re disappointed to hear that your experience wasn’t up to par. Our aim is always to provide a memorable visit, and we apologize for not meeting that expectation. If you’d like to share more details with us, please reach out at dhcfeedback.com. We’d love the chance to make things right.
This place is good don't get me wrong but what's up with the Dave sauce packets? The packets of Dave's sauce tastes purely like mayonnaise yet the Dave sauce they give you in a cup tastes way different and better and it doesn't taste like mayonnaise. Make it make sense bruh.
Business response:
We’re disappointed to hear that your experience wasn’t up to par. Our aim is always to provide a memorable visit, and we apologize for not meeting that expectation. If you’d like to share more details with us, please reach out at dhcfeedback.com. We’d love the chance to make things right.
Food has no flavor very little portionof chicken and i adk for blazin and they gave me plain definitely not goingback
Business response:
We’re sorry to hear that things didn’t go as expected. Our goal is to provide an excellent experience, and it sounds like we fell short. Could you connect with us at dhcfeedback.com? We’d appreciate the chance to make it up to you.
Food has no flavor very little portionof chicken and i adk for blazin and they gave me plain definitely not goingback
Business response:
We’re sorry to hear that things didn’t go as expected. Our goal is to provide an excellent experience, and it sounds like we fell short. Could you connect with us at dhcfeedback.com? We’d appreciate the chance to make it up to you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 576 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.