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31845 CA-79 (Temecula Parkway), Temecula, CA, 92592, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I ordered a number 3# on the menu I ordered online on uber eats right my food arrives and I open it mind u there is 2 tenders I ordered a slider and a tender the tenders already look sus as well as the pickles because why would y'all do this to a pregnant girl oh and also I ordered a hot not a mild
Business response:
That’s not what we want for you, especially while you're expecting. Please reach out at dhcfeedback.com so we can make this right.
Tonight was our first time trying Dave's Hot Chicken. We placed a to-go order, but when my husband got home with our food, we realized our order was wrong. On 2 of our meals we paid the extra charge to upgrade to cheese fries, but neither order had cheese fries. We also ordered a 2 piece tender meal, and they gave us chicken bites instead. Yes, perhaps my husband should have checked the order before leaving the restaurant to make sure everything in the order was correct, but he was trying to get home after work with dinner f... read more
Business response:
That’s frustrating, and it should’ve been handled better. We’d like to make it up to you—please reach out at dhcfeedback.com when you have a moment.
Tonight was the WORST meal our family has ever had from this place. We have had food here several times and it's always decent... However tonight (Wednesday 1/08/25) who ever was making the food really needs some training. We ordered sliders and there was no sauce, dry bun, no slaw except a few stands of cabbage. The chicken had no seasoning. We ordered Medium and it tasted like they just fried it with no flavor at all. For the price it was really a rip off. I'm willing to pay if it's good but it was not. Won't be coming ba... read more
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you. -Julie
White bread and an unseasoned chicken strip with thousand island dressing as a sauce. Very subpar and disappointing.
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
We have eaten here many times, and love the chicken, but today I ordered 6 sandwiches for my family, and after getting our order wrong and disputing what we ordered, they re-made the order. On the re-made order, all of the spice levels were higher than they have ever been. Even though we've always been fine with the spice levels, all of my kids couldn't eat more than a bite of their sandwiches. Even though it was spicier than I've ever had, I powered through my sandwich. The lady with a nose ring that re-made the sandwich... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
Worst first time experience at this fast food place. Had horrible customer service. My chicken looked sad and gross. Will not be returning and i would not recommend at all.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
I order food. They gave me the wrong one when I asked them to correct it. They took my order put coleslaw and bread on it and gave me back the same cold food.
Business response:
We’re sorry to hear about your negative experience. This is not reflective of our usual standards, and we want to make it right. Please contact us at tellusdirect.com/dhc so we can resolve this matter promptly.
When we arrived the restaurant was clean and no wait. We were able to order quickly. Cashier wasn't the friendliest as she tried to rush our order. Upon completing our order she rudely tapped on the tip screen telling me to look there before payment. They are asking for a 15% or more tip on my order. As far as price, the #1 will set you back around $13 and a drink is an additional cost. In my opinion the drink should be included for this type of restaurant combo. Food came out after 15 minutes of waiting. It was hot and loo... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Dude idk what the hype is but I found this place to be flavorless and not good at all won't go again!
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Dave's Hot Chicken has a 4.1 star rating with 493 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.