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31845 Temecula Parkway, Suite 1, Temecula, CA, 92592, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Came to eat with my kids and I ordered mild sliders and they were too spicy asked the manager to get them replaced so she asked for the food back and since the sliders were bitten she couldn't give me sliders that's weren't that spicy and she said regretfully she had thrown my 2 sliders away. So now I'm here with no food that I paid for. What type of customer service to they offer? She calls her supervisor and said she was only able to give me 1 free slider. I never asked for Anything free. She threw my food away without my ... read more
Business response:
Hey Elizabeth, We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Honestly this place is over hyped. And kinda pricey for a basic chicken sandwich. I tried the extra hot chicken sandwich and it was pretty mid. It took 45min for the staff to make 1 chicken sandwich, this wasn't even during a rush walking in the environment n staff were not very welcoming at all. Vibes not there
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
I'm sorry to say Dave's chicken has gone down hill quickly after opening. Upon first opening there Chicken portions were big, twice the size of the bun, super juicy and great flavor. The fry's were hot and crispy with a terrific seasoning delicious flavor. The chicken has quickly, each week we've gone since opening, gotten smaller, dryer, stringy with little flavor. The fry's didn't even come with seasoning this time. The kale slaw used to come fully packed in the cup size container they use, now I'm lucky if I get half... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Terrible attitudes. Zero customer service. Can't hear those helping me. Music is too loud. If u don't want to work there then quit.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
This was the first time we've eaten here and it will be the last. We ordered two Dave's #1, one was with fries, the other with mac & cheese. One was medium and the other one was extra hot. The chicken was cold, greasy, and way too salty! The fries were also cold. They give you very few fries. The extra hot chicken was disapointing spice wise, all I could taste was paprika. Aderonke B. took our order then promptly took a break. Our order sat and got cold until the other person at the counter noticed that our order was ready... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Chicken tastes like straight seasoning, not good at all. Also very overpriced for such bad chicken
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Placed an order online was told it would be ready at 10:14 and here i am at 10:33 still waiting such terrible customer service a whole hour before they close then they cant even make the food correctly. I asked for my money back. Such trash service and they're new still ridiculous.
I feel like this comes out as businesses open they get less hype, and then they get less careful as to what they put out from their kitchen. But I ordered a simple one count meal with one slider and fries with instead of regular size cheese fries instead I got the wrong spice level u asked for. And no cheese fries. At least I ordered though DoorDash so I got an instant refund. The ambiance was rushed, I stared at my meal for a solid minute before I was balled by the one employee at the front. While she juggles the line. Sh... read more
The service was great and the food tasted great. But now 7 hours after my husband is sick and my stomach is feeling terrible. Don't know what happened but pretty sure my husband has food poisoning after eating here.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Dave's Hot Chicken has a 4.1 star rating with 463 reviews.
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.