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24440 Alicia Pkwy Ste A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
The commercials are great, so had to try it. My husband picked up, so no comment on service or ambiance. Food was dry and unappealing looking. Sorry.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at www.tellusdirect.com/DHC. Thank you.
Not good.. you may as well just go to canes. Not thay canes is any better but at leas5 they have a decent bread. DRY chicken NO FLAVOR. The bread is so plain. The fries suck. The slider is just as bad. Save your money and time.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Never been there so ordered #1 Hot. Too salty both the chicken and the fries. Nice to have the pickles though.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Worst manager ever. I didn't get her name but when I got to my car I realized she didn't put napkins in the bag. When I went back the door was locked and they wouldn't let me in. The last customer came out so I went in and grabbed my napkins. I asked for a honey packet and she refused to give me one because they just closed a minute ago. Worst customer service ever. Good thing it didn't happen to Michael Douglas.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
The young girl at the counter has poor customer service, the tenders are big but there's nothing special about them, they give you more pickles than anything, not impressed
Business response:
Hi Tony, We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Great foods, mild spicy is not hot and medium is too spicy but taste good. They need a better service. Tables were not clean.
Business response:
Hi Negar, Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
I decided to try this place. I was disappointed. I got the mild strips and fries. It's was hot and fresh but doused in too much flavorless spices. Disappointed.... I only ate a small piece of the chicken wasted my money.
Business response:
Hi Juanetta, Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Great flavor, juicy chicken, and enough salt to kill a man. The chicken was SO salty when I went a few weeks ago I wasn't able to finish it. It is the most ridiculously over salted food I'd ever had in a restaurant. Cashier was disinterested and unfriendly. Definitely my one and only visit to this location.
Business response:
Hi Josh, We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
I like Canes Chicken better. The prices are better with options for a kids meal for kids and adults who want a smaller portion. Also has a Drive-Through
Business response:
We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Dave's Hot Chicken has a 4.6 star rating with 959 reviews.
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.