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24440 Alicia Pkwy Ste A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Disappointed today that my sandwich didn't have coleslaw so sad. It's the best coleslaw
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
I did not offer any stars since I ended up walking out. After ordering my meal I was told that they don't accept cash. I will never support any business that does not accept cash.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
They just got $18 of my money for a slider+a tender and fries (and soda). But when I asked for their bbq sauce I was told it was $1.50 for a side. I asked for that spun flavor and it "wasn't available unless I bought bites". Full parking lot but only 2 people eating here. Def not worth the money.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Chicken and sandwich were ok after a really long wait with limited customers. Service was ok. Won't be a place that I would make an effort if eating. Unless it's another site to give them another try
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
First and last visit. I ordered the two chicken tenders with fries and a side of slaw - medium spicy. While the spice level was nice and the fries were decent, the chicken was overcooked/dry. I guess this is one way to not make the meal greasy. The slaw also did not have a conventional flavor and I actually wondered if the slaw had gone bad. I'm sad about not liking this place because I had such high hopes.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
This is my 1st time trying their food. I must say that I was really disappointed. My son asked me to try their cauli tender bites, but with other order when I ordered it they said they ran out. Then what was very disappointing was that when I was handed my to-go bag the person asked me if I wanted any sauce. And when I asked for Dave's sauce he said that we ran out of it. I was very surprised that how could they ran out of the most important thing which is their sauce. This is like you go to a pizza place to order a pizza an... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Genuinely so disappointed in Dave's, the shrinkflation is unbelievable. One cauliflower dave's hot chicken slider used to be bigger than the bun. Me and my friend were served the smallest pieces of cauliflower tenders imaginable here is what ours looked like today versus the advertisements and other days we have ordered dave's. Charging the same price for less food is deceptive. We felt absolutely taken advantage of by the alteration of the slider size and i hope the management at Dave's will realize people will not pay thes... read more
The Mac and cheese was sold out and they said it would be ready in 5-10 minutes and so we waited. They gave us burnt Mac and cheese that was really soupy and the shakes were also very soupy/watery. We were very disappointed. Sandwich was pretty good though with the honey.
Business response:
That’s disappointing to hear, especially after waiting. If you’re open to it, please reach out at dhcfeedback.com so we can make this right.
I honestly don't see the hype. Yes, the chicken is hot, but the rub has so much sugar in it that they should call it Dave's Sweet and Hot Chicken. It's not really authentic southern hot chicken. For example, Crimson Coward's hot chicken, is really hot, and does not have any of the sweet undertones that this rub has. This is similar of what you would expect at Wing Stop. Definitely will not be coming here again.
Business response:
Thanks for sharing your thoughts, Kevin. We're sorry to hear that our seasoning didn't meet your expectations. We strive to provide a unique flavor, and we understand that taste is subjective. We appreciate your feedback, and we'll take it into consideration as we continue to improve. If you'd like to share more, feel free to reach out at dhcfeedback.com.
Dave's Hot Chicken has a 4.7 star rating with 1,249 reviews.
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.