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Dave's Hot Chicken
- Chicken Shop
- Mission Viejo, CA
About this business
Location details
24440 Alicia Pkwy Ste A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
This is my 1st time trying their food. I must say that I was really disappointed. My son asked me to try their cauli tender bites, but with other order when I ordered it they said they ran out. Then what was very disappointing was that when I was handed my to-go bag the person asked me if I wanted any sauce. And when I asked for Dave's sauce he said that we ran out of it. I was very surprised that how could they ran out of the most important thing which is their sauce. This is like you go to a pizza place to order a pizza an... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Genuinely so disappointed in Dave's, the shrinkflation is unbelievable. One cauliflower dave's hot chicken slider used to be bigger than the bun. Me and my friend were served the smallest pieces of cauliflower tenders imaginable here is what ours looked like today versus the advertisements and other days we have ordered dave's. Charging the same price for less food is deceptive. We felt absolutely taken advantage of by the alteration of the slider size and i hope the management at Dave's will realize people will not pay thes... read more
The Mac and cheese was sold out and they said it would be ready in 5-10 minutes and so we waited. They gave us burnt Mac and cheese that was really soupy and the shakes were also very soupy/watery. We were very disappointed. Sandwich was pretty good though with the honey.
Business response:
That’s disappointing to hear, especially after waiting. If you’re open to it, please reach out at dhcfeedback.com so we can make this right.
I honestly don't see the hype. Yes, the chicken is hot, but the rub has so much sugar in it that they should call it Dave's Sweet and Hot Chicken. It's not really authentic southern hot chicken. For example, Crimson Coward's hot chicken, is really hot, and does not have any of the sweet undertones that this rub has. This is similar of what you would expect at Wing Stop. Definitely will not be coming here again.
Business response:
Thanks for sharing your thoughts, Kevin. We're sorry to hear that our seasoning didn't meet your expectations. We strive to provide a unique flavor, and we understand that taste is subjective. We appreciate your feedback, and we'll take it into consideration as we continue to improve. If you'd like to share more, feel free to reach out at dhcfeedback.com.
If the staff can see whether or not customers leave a tip, that's a problem! I didn't leave a tip, and when I got my food, the chicken in the sandwich looked like tenders instead of a full breast. If you truly want a dave's sandwich that can fill you up, I suggest tip these insolent fools!!
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
Got a Daves Hot Chicken combo. Mild. Unfortunately didnt really care for it. Fries were too salty. I felt Chicken was over-battered and oily, and even with all the color managed to be bland. Buns were falling apart. Would have preferred a Chicken patty instead of a long strip that oddly fits in burger bun. On the plus side the service was friendly and got a free strawberry shake thanks to yelp check in which I felt tasted better than In-n-Outs. Overall Daves IMO is not as good as Canes.
Business response:
Thank you for sharing such a thoughtful review. I’m sorry the chicken didn’t quite meet your expectations, from the seasoning to the bun and the overall texture. We’re glad to hear the service was friendly, and it’s great that the strawberry shake was a hit. If you’d like to share more about your experience, please reach out at dhcfeedback.com so we can look into it and make it up to you. We appreciate the feedback and the chance to improve.
I was very disappointed that I got cold n hard fried chicken n bread. Luckily , the fries were hot n crispy. But overall, the food was tooooo salty to me.
Business response:
We're sorry to hear your visit wasn't what you hoped for. We want to make things right. Could you contact us at http://dhcfeedback.com We're committed to making it up to you
10:46pm on Friday and the doors are already closed while it says closes at 11.we drove just about 30 minutes to make it and the workers don't even look to open the door. Embarrassing
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again.
Love Dave's but this location is the worst. Food is never fresh & staff is hit or miss. I ordered on my computer & came to pick it up. They wanted order confirmation #? Like I gave you my whole name (and always have the last 4 years I've came here) isn't that enough? The girl rudely claimed "well this isn't a new thing". Obviously it is because I to Dave's every other week since they only had 3 LA locations in 2020. She was rude & wouldn't give me my food without the confirmation #? Like wth it's food not CIA docs. I was eve... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 1,142 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.