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4405 W. Lake Mary Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Very disappointed with the customer service here. We made a large order and scheduled a pick it up. The order was 20 minutes late and then when we got home, we learned that five orders of fries was missing. Long story short I had to chase down the manager to call me back, then go to the store for a refund. A refund was given but no comp from the manager for all the Inconveniences. Poor customer service!
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
Very disappointed with the customer service here. We made a large order and scheduled a pick it up. The order was 20 minutes late and then when we got home, we learned that five orders of fries was missing. Long story short I had to chase down the manager to call me back, then go to the store for a refund. A refund was given but no comp from the manager for all the Inconveniences. Poor customer service!
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
I've been excited to try this place for a while. My experience: eh. It was fine. Food wasn't special. It is WAY overpriced. Like laughably overpriced. The people working seemed like they didn't want to be there. The place itself looks nice but doesn't make up for the food and price. Please drive 30 more minutes to the Raising Canes for good chicken.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
I've been excited to try this place for a while. My experience: eh. It was fine. Food wasn't special. It is WAY overpriced. Like laughably overpriced. The people working seemed like they didn't want to be there. The place itself looks nice but doesn't make up for the food and price. Please drive 30 more minutes to the Raising Canes for good chicken.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
There reaper chicken is hot, hurt more coming out then going in. Personally I think I'll stick to the hot
Business response:
Wow, thanks for the kind words! We're delighted to hear you enjoyed your time with us. How about we collaborate to make it an exceptional experience? Share your ideas at http://tellusdirect.com/dhc, and let's strive for that fifth star together!
There reaper chicken is hot, hurt more coming out then going in. Personally I think I'll stick to the hot
Business response:
Wow, thanks for the kind words! We're delighted to hear you enjoyed your time with us. How about we collaborate to make it an exceptional experience? Share your ideas at http://tellusdirect.com/dhc, and let's strive for that fifth star together!
Pleasant workers. Very neat & clean layout inside compared to the miserable former BK hovel we avoided like the plague.. But expensive. And the food? Not so good. We had no idea how expensive a simple chicken tender could be. The two of us ordered 2 #3's + small shakes. Our total bill was just under $40. Wow. No value here. Frankly, this place is just too dang expensive While we ate our single piece of a too-heavily battered chicken strip & a modest slider w/cold fries & shared an odd-tasting cole slaw made w/ka... read more
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
You know what - I'm kind of disappointed. I was really hoping the hype on TV, social media, and even Drizzy promoting his own partnership was up to expectations... but it's not. We came here on a Wednesday afternoon, and it was dead. No one in the parking lot or inside. That's the reason why we took so long to try this place - because it was never as busy as like Chick Fil A or McDonalds. We ordered 2 #1's (2 tenders w fries), and a side of mac n cheese. The "meals" do not come with drinks, so that was extra. For just our ... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
You know what - I'm kind of disappointed. I was really hoping the hype on TV, social media, and even Drizzy promoting his own partnership was up to expectations... but it's not. We came here on a Wednesday afternoon, and it was dead. No one in the parking lot or inside. That's the reason why we took so long to try this place - because it was never as busy as like Chick Fil A or McDonalds. We ordered 2 #1's (2 tenders w fries), and a side of mac n cheese. The "meals" do not come with drinks, so that was extra. For just our ... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
Dave's Hot Chicken has a 4 star rating with 629 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.