Dave's Hot Chicken

4.0

Chicken Shop
Lake Mary, FL

About this business

Restaurants Chicken Shop Halal

Location details

4405 W. Lake Mary Blvd, Lake Mary, FL, 32746, United States

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Weekday	Schedule	Status
Mon	11:00 a.m. to 10:00 p.m.
Tue	11:00 a.m. to 10:00 p.m.
Wed	11:00 a.m. to 10:00 p.m.
Thu	11:00 a.m. to 10:00 p.m.
Fri	11:00 a.m. to 11:00 p.m.
Sat	11:00 a.m. to 11:00 p.m.
Sun	11:00 a.m. to 10:00 p.m.

4.0682 reviews

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Bill T.

2 years ago

First day in operation and there were issues understandably about time. It took 19 minutes for our "fast food" order to come up. Fries were good but cold. Chicken was well cooked but the crust was not to our liking. We had a mild and medium spice. And it's not inexpensive! $30 for two 2-piece chicken + fries (no drinks). Manager stopped by to see how things were and we told him, and he comped our meal (not the reason we came, but thanks.) It's not taking any business from the Chick Fillet across the street!!

Business response:

We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie

Bill T.

2 years ago

Business response:

We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie

Chantal S.

3 days ago

First time trying Dave's hot chicken and I wasn't a fan. The staff was very nice but it took a very long time to get my food and they forgot 2 of my sauces so I had to loop around the drive thru. The main reason I wasn't a fan was the amount of oil used , especially in the mozz sticks. I took one bite and there was oil all over my shirt and car. I also did not like the flavor of the chicken bites. Many of my coworkers recommended Dave's and really like their food but it it's just wasn't for me.

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.

Michael G.

2 months ago

There has not been a time I've gone to this locations drive thru and had my order correctly provided. The young man at the window has messed up my fairly simple order (one meal) every time. The food is good, the personnel are sub par with no attention to detail.

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.

Natalie H.

3 months ago

Extremely disappointed in our food. No one was in the restaurant when we arrived and our food still came out cold. We sent it back and instead of giving us fresh fries they refried our cold ones.

Business response:

Alexandria R.

3 months ago

Gross. Horrible experience. I will never eat here again. Put a Raising Canes instead. Garbage.

Elisabluh ..

5 months ago

Drive through is quick and polite, but the food started tasting very weird a couple months ago and hasn't changed. I don't think I'm going back. Shame; I loved this place. The chicken tastes artificially moist/watery and kind of like chemicals. The spice isn't as flavorful as it used to be, either.

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.

Sarah S.

6 months ago

Unfortunately Dave's has decided to remove the cauliflower option from the menu again and I simply can't keep checking to see if they decide to bring it back. I'll remember Dave's Not Chicken fondly. Meat-eaters, you will probably enjoy this, but there's nothing left for me here.

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.

Bebo R.

a year ago

Stop by here for lunch today. Total 25.78. One sandwich combo with one tender & fries added drink with Mac & cheese. I was disappointed with food. After seeing all the videos online hyping this place up I decided to stop here. After eating the tender which was alright to say the least I tried the sandwich and couldn't finish it. The dry rub they use not a fan of. Chicken just tasted weird in general. The Mac & cheese was good I give them that. Fries also very good. But for almost 26$ you'd expect better chicken. I could've... read more

Business response:

Bummed to hear we didn’t hit the mark for you. We get that taste preferences vary, and we appreciate you giving us a shot. If you ever decide to give us another try, we’d love to change your mind.