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Dave's Hot Chicken
- Chicken Shop
- Lake Mary, FL
About this business
Location details
4405 W. Lake Mary Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
First day in operation and there were issues understandably about time. It took 19 minutes for our "fast food" order to come up. Fries were good but cold. Chicken was well cooked but the crust was not to our liking. We had a mild and medium spice. And it's not inexpensive! $30 for two 2-piece chicken + fries (no drinks). Manager stopped by to see how things were and we told him, and he comped our meal (not the reason we came, but thanks.) It's not taking any business from the Chick Fillet across the street!!
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Drive through is quick and polite, but the food started tasting very weird a couple months ago and hasn't changed. I don't think I'm going back. Shame; I loved this place. The chicken tastes artificially moist/watery and kind of like chemicals. The spice isn't as flavorful as it used to be, either.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Unfortunately Dave's has decided to remove the cauliflower option from the menu again and I simply can't keep checking to see if they decide to bring it back. I'll remember Dave's Not Chicken fondly. Meat-eaters, you will probably enjoy this, but there's nothing left for me here.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Stop by here for lunch today. Total 25.78. One sandwich combo with one tender & fries added drink with Mac & cheese. I was disappointed with food. After seeing all the videos online hyping this place up I decided to stop here. After eating the tender which was alright to say the least I tried the sandwich and couldn't finish it. The dry rub they use not a fan of. Chicken just tasted weird in general. The Mac & cheese was good I give them that. Fries also very good. But for almost 26$ you'd expect better chicken. I could've... read more
Business response:
Bummed to hear we didn’t hit the mark for you. We get that taste preferences vary, and we appreciate you giving us a shot. If you ever decide to give us another try, we’d love to change your mind.
Stop by here for lunch today. Total 25.78. One sandwich combo with one tender & fries added drink with Mac & cheese. I was disappointed with food. After seeing all the videos online hyping this place up I decided to stop here. After eating the tender which was alright to say the least I tried the sandwich and couldn't finish it. The dry rub they use not a fan of. Chicken just tasted weird in general. The Mac & cheese was good I give them that. Fries also very good. But for almost 26$ you'd expect better chicken. I could've... read more
Business response:
Bummed to hear we didn’t hit the mark for you. We get that taste preferences vary, and we appreciate you giving us a shot. If you ever decide to give us another try, we’d love to change your mind.
Horrible customer service. No respect for customers waiting for a long time. Attitude and arrogant. Been here so many times before. Will never come back again and would not recommend.
Business response:
We’re sorry to hear about your experience with our service. This is not the standard we aim for, and we’ll address it with the team. Please visit dhcfeedback.com so we can follow up and work to make this right.
Horrible customer service. No respect for customers waiting for a long time. Attitude and arrogant. Been here so many times before. Will never come back again and would not recommend.
Business response:
We’re sorry to hear about your experience with our service. This is not the standard we aim for, and we’ll address it with the team. Please visit dhcfeedback.com so we can follow up and work to make this right.
Last 2 times ordered food. Had hair in food in lake mary store. 1st was in coleslaw... 2nd... half way through sandwich pulled hair out of my mouth.. They say they wear hairnets.. however when arriving not a single person had a hairnet on.. Unacceptable and dirty. Never eating again.
Business response:
I’m truly sorry to hear about your recent experiences—finding hair in your food is unacceptable, and I apologize that this happened not once but twice. We take food safety and cleanliness very seriously, and it’s concerning to hear that our team wasn’t following proper protocols. Please reach out to us at dhcfeedback.com so we can address this issue with our staff and make it up to you. Thank you for sharing this feedback—it’s important in helping us ensure higher standards.
Last 2 times ordered food. Had hair in food in lake mary store. 1st was in coleslaw... 2nd... half way through sandwich pulled hair out of my mouth.. They say they wear hairnets.. however when arriving not a single person had a hairnet on.. Unacceptable and dirty. Never eating again.
Business response:
I’m truly sorry to hear about your recent experiences—finding hair in your food is unacceptable, and I apologize that this happened not once but twice. We take food safety and cleanliness very seriously, and it’s concerning to hear that our team wasn’t following proper protocols. Please reach out to us at dhcfeedback.com so we can address this issue with our staff and make it up to you. Thank you for sharing this feedback—it’s important in helping us ensure higher standards.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4 star rating with 629 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.