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Dave's Hot Chicken
- Chicken Shop
- Holly Springs, NC
About this business
Location details
114 Grand Hill Place, Holly Springs, NC, 27540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
This was our 2nd (and final) visit to this location. The Charlotte location is great, so there seems to be a management/ownership issue here. The first visit was shortly after they opened the location and while the food was good, the restaurant was dirty and my partner dealt with mild food poisoning symptoms afterwards. Last night, the dining room was once again dirty but this time, the portions were noticeably smaller and the food was dry/overcooked. We ended up getting more food from the Greek restaurant next door. But hey... read more
Business response:
Thank you for letting us know about your experience. We apologize for falling short and would love to learn more about how we can improve. When you have a moment, could you share further feedback at dhcfeedback.com? We want to ensure we can address this properly.
17 days ago, a review was left in regards to how dirty the restaurant was. Apparently 17 days is not enough to change anything at the restaurant. There was french fries laying in seats. There was food crumbs all over the doorway rug on the inside. Slip hazards in front of the soda machine and just very unkempt everywhere there was water in that area. Looking around the floor everything was just utterly disgusting and filthy. That was my first time going into that restaurant and is definitely my last time going into that rest... read more
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
This place is garbage! Dirty, slow and expensive! 14 bucks for a chicken sandwich and waited over 25 minutes to get my food. They had food in the seats, crumbs on the tables and dirt on the floors.
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://dhcfeedback.com. We would like to make things right if you give us another chance.
This restaurant is filthy, looks like it has never been cleaned, unacceptable cleanliness, food was okay, service was a bit slow, but the dirty floors and tables were offensive to me.
Business response:
I’m truly sorry to hear about the cleanliness issues during your visit. A clean and welcoming environment is fundamental, and it’s concerning that we didn’t meet those standards. Please reach out to us at dhcfeedback.com so we can address this directly and ensure a better experience next time. Thank you for sharing your feedback—it helps us improve our standards and service.
I went for my second visit. The first visit was okay. Expensive thought. I came again for lunch. Got here at noon with only a few people in the store. I waited for 30 minutes for my 2 tenders. Entirely too long a wait. Once I got my food and the chicken tasted gritty with the fried coating. Barely edible. How do you mess up chicken tenders? Not sure I'll be back. I question if this location will make it.
Business response:
I’m sorry to hear that your second visit was disappointing, especially with the long wait and the texture of the tenders. We aim for quick service and quality, and it sounds like we missed the mark here. If you’d like to share more about your experience, please reach out at dhcfeedback.com so we can address this directly and work to make it right. Thank you for your honest feedback; it’s important to us as we strive to improve.
Treating myself to lunch today, Monday, September 23, 2024, at Dave's Hot Chicken, 114 Grand Hill Place, Holly Springs, NC, and found disappointment with Daves tenders and fries. The first bite was tasteless even though I was seeing a ton of spices on the chicken. Interesting to say the least with the saving grace being the cups of sauce-delicious. French fries were over cooked and lacking flavor. Again, I was looking at seasoning, but tasting no flavor. Two orders of tenders, one order of fries, and a medium drink were $30.... read more
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
my meal was cold. i ordered it in store and expected it to be fresh. not only did it take almost 20-25 minutes but it was all cold. and the lady at the register was being snappy with me. i was very unsatisfied.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Went to Dave's and the food was good, but the restaurant was not clean. Tables had not been wiped and the floor was not only sticky and dirty, there was debris all over. The soda machine area was dirty and some of the drinks were only seltzer water, no coke syrup. The floor nearby was very slippery. Not a place I would be anxious to return to!
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Bitch ass chicken employees lowkey L CHICKEN TOO The chicken was ass and the sauce cup was like 1/8 full, toast wasn't toasted either
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 1,280 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 10:00 p.m.