This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Holly Springs, NC
About this business
Location details
114 Grand Hill Place, Holly Springs, NC, 27540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Chicken was good and hot. Pickles were soggy. Clearly out of a jar. For the price, they could slice pickles for freshness. Fries were room temp. Asked for new fries and didn't check them before returning to table. To our surprise, they were again room temp. Didn't send them back again. Lunch for 2 was $32. Chicken, bread, fries and a few pickle slices and two drinks. Place is new, so as expected, clean. Hope when the new wears off they have to work a little harder on standards to keep customers coming back.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
Not ready for prime time!!! Online order food was done 45 minutes AFTER suggested pickup the food WAS good. But I won't be rushing back
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Not close to worth the time or money. I was excited about new options in HS but this isn't a good addition.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Went through 5 dashers for over 2 hours for the last dasher to tell me that she went there and they told her they dont have my order at all. That's apparently why the last 4 people left. Why don't you remove yourself from DoorDash if you're going to be this awful? Maybe it taste good. I'll never know.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Food was okay but expensive for what I consider fast food. Not planning on returning at these prices.
Over rated and didn't digest well. Over priced. Seems like it's cooked in low quality oil. Will not be going back.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Somewhat of a let down when considering the hype, wait, and pricing. The wait to order was around 30min but then only about 5min to get food. There was a noticeable imbalance with only one cashier and the other register not being utilized. The only troubling observation from the kitchen was seeing a cook eating on the line. The chicken was relatively decent quality with some tougher bites and dry overall. The seasoning on the tender was really good and the hot level added some great heat. I definitely recommend the tender... read more
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4 star rating with 985 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.