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Dave's Hot Chicken
- Chicken Shop
- Holly Springs, NC
About this business
Location details
114 Grand Hill Place, Holly Springs, NC, 27540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
This location is pretty mid Dry chicken, too much seasoning, not-so-ideal location. The location in Charlotte is much better
Business response:
Hey, thanks for giving us a shot even though we didn’t quite make the cut. Two stars means we've got room to grow, and we're keen on doing just that. Could you help us out and let us know what we can improve at http://tellusdirect.com/dhc? We're all about getting better!
This place is pricey and what you get isn't worth it. While the chicken is tasty, my sandwich looked like it had been stepped on. My husband's tenders came with what I think was supposed to be texas toast, but it was not thick nor toasted nor buttered, so it was more like stale Wonderbread. The crinkle fries and sauce I am sure came from the Zaxbys 2 doors down. But the worst part was the $4 milkshakes. My vanilla was just a cup of soft serve-no milk, no shake. The chocolate and strawberry were runny from the fake flavor syr... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Went today for the first time with a group of friends. General feeling was way overpriced, my chicken (ordered hot) was dried out and others ordered mild and said it was "ok." Not sure why they give you two pieces of white bread when you order just the tenders (not sliders). French fries were kind of odd tasting. The acoustics are bad - It's extremely loud in there with loud music playing. Next to impossible to talk. We all agreed we would not be back. Bojangles is much better!
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit www.tellusdirect.com/DHC so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Do you like bland chicken? Do you like to pay for that bland chicken? If you answered yes to both these questions then this is your place! Gave it two stars because the fries were the best, would recommend them! UPDATE: reduced to one star, the crunchy air chicken was just so unflavored that I can't sleep just thinking bout what a tasteless experience I had today. Please bear your tongue the disappointment.
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
Chicken was good and hot. Pickles were soggy. Clearly out of a jar. For the price, they could slice pickles for freshness. Fries were room temp. Asked for new fries and didn't check them before returning to table. To our surprise, they were again room temp. Didn't send them back again. Lunch for 2 was $32. Chicken, bread, fries and a few pickle slices and two drinks. Place is new, so as expected, clean. Hope when the new wears off they have to work a little harder on standards to keep customers coming back.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
Not ready for prime time!!! Online order food was done 45 minutes AFTER suggested pickup the food WAS good. But I won't be rushing back
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Not close to worth the time or money. I was excited about new options in HS but this isn't a good addition.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Went through 5 dashers for over 2 hours for the last dasher to tell me that she went there and they told her they dont have my order at all. That's apparently why the last 4 people left. Why don't you remove yourself from DoorDash if you're going to be this awful? Maybe it taste good. I'll never know.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Food was okay but expensive for what I consider fast food. Not planning on returning at these prices.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 1,476 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.