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114 Grand Hill Place, Holly Springs, NC, 27540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Treating myself to lunch today, Monday, September 23, 2024, at Dave's Hot Chicken, 114 Grand Hill Place, Holly Springs, NC, and found disappointment with Daves tenders and fries. The first bite was tasteless even though I was seeing a ton of spices on the chicken. Interesting to say the least with the saving grace being the cups of sauce-delicious. French fries were over cooked and lacking flavor. Again, I was looking at seasoning, but tasting no flavor. Two orders of tenders, one order of fries, and a medium drink were $30.... read more
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
my meal was cold. i ordered it in store and expected it to be fresh. not only did it take almost 20-25 minutes but it was all cold. and the lady at the register was being snappy with me. i was very unsatisfied.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
Went to Dave's and the food was good, but the restaurant was not clean. Tables had not been wiped and the floor was not only sticky and dirty, there was debris all over. The soda machine area was dirty and some of the drinks were only seltzer water, no coke syrup. The floor nearby was very slippery. Not a place I would be anxious to return to!
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Bitch ass chicken employees lowkey L CHICKEN TOO The chicken was ass and the sauce cup was like 1/8 full, toast wasn't toasted either
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Cold overpriced nasty food. The manager Stephen as well as his daycare need to learn customer service and cleaning in the place. I will never go back in there . I believe they in their last leg of being in business. No one can afford those prices in North Carolina need to shut down and go back to California
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Absolutely overpriced for fast food. Dining area was filthy. Had to clean our own table. Save money and go to Zaxby's in the same parking lot.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Only thing good here is the music. Dirty, food is terrible and service is by a bunch of kids who seemingly have to be here.
Business response:
Hey there, sorry to hear things didn’t go as expected. We’d love a chance to fix that. Mind giving us a shout at http://tellusdirect.com/dhc? We’re here to help!
My daughter wanted to go here so we stopped in to give it a try. They had chicken tenders sandwiches of all heat category, french fries, milkshake, and just chicken fingers by themselves everything was fried and then dipped in batter way overpriced and more like fast food buyer beware.
Business response:
We saw those two stars and it hit us—we’ve got to step up our game. Your experience matters and we want to hear more about it. Drop us a line at http://tellusdirect.com/dhc so we can make your next visit a five-star one.
1st time at Dave's, ordered #3 (2 Sliders w/ Fries), no spice, no kale slaw, add cheese ($16). After waiting for 15min, got mild with kale slaw, no cheese. Chicken portion was small, fries tasted like they'd been sitting for a while. Pickles were the high point. Maybe some day I'll forget how bad it was and try again...but I suspect the franchise location will be shuttered by then.
Business response:
Really sorry to hear we missed the mark with you. It's not what we're about, so let's sort this out. Share what went down at http://tellusdirect.com/dhc, and we'll get on it. Your voice matters to us.
Dave's Hot Chicken has a 4.2 star rating with 1,476 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.