This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Holly Springs, NC
About this business
Location details
114 Grand Hill Place, Holly Springs, NC, 27540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Cold overpriced nasty food. The manager Stephen as well as his daycare need to learn customer service and cleaning in the place. I will never go back in there . I believe they in their last leg of being in business. No one can afford those prices in North Carolina need to shut down and go back to California
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Absolutely overpriced for fast food. Dining area was filthy. Had to clean our own table. Save money and go to Zaxby's in the same parking lot.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Only thing good here is the music. Dirty, food is terrible and service is by a bunch of kids who seemingly have to be here.
Business response:
Hey there, sorry to hear things didn’t go as expected. We’d love a chance to fix that. Mind giving us a shout at http://tellusdirect.com/dhc? We’re here to help!
My daughter wanted to go here so we stopped in to give it a try. They had chicken tenders sandwiches of all heat category, french fries, milkshake, and just chicken fingers by themselves everything was fried and then dipped in batter way overpriced and more like fast food buyer beware.
Business response:
We saw those two stars and it hit us—we’ve got to step up our game. Your experience matters and we want to hear more about it. Drop us a line at http://tellusdirect.com/dhc so we can make your next visit a five-star one.
1st time at Dave's, ordered #3 (2 Sliders w/ Fries), no spice, no kale slaw, add cheese ($16). After waiting for 15min, got mild with kale slaw, no cheese. Chicken portion was small, fries tasted like they'd been sitting for a while. Pickles were the high point. Maybe some day I'll forget how bad it was and try again...but I suspect the franchise location will be shuttered by then.
Business response:
Really sorry to hear we missed the mark with you. It's not what we're about, so let's sort this out. Share what went down at http://tellusdirect.com/dhc, and we'll get on it. Your voice matters to us.
This location is pretty mid Dry chicken, too much seasoning, not-so-ideal location. The location in Charlotte is much better
Business response:
Hey, thanks for giving us a shot even though we didn’t quite make the cut. Two stars means we've got room to grow, and we're keen on doing just that. Could you help us out and let us know what we can improve at http://tellusdirect.com/dhc? We're all about getting better!
This place is pricey and what you get isn't worth it. While the chicken is tasty, my sandwich looked like it had been stepped on. My husband's tenders came with what I think was supposed to be texas toast, but it was not thick nor toasted nor buttered, so it was more like stale Wonderbread. The crinkle fries and sauce I am sure came from the Zaxbys 2 doors down. But the worst part was the $4 milkshakes. My vanilla was just a cup of soft serve-no milk, no shake. The chocolate and strawberry were runny from the fake flavor syr... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Went today for the first time with a group of friends. General feeling was way overpriced, my chicken (ordered hot) was dried out and others ordered mild and said it was "ok." Not sure why they give you two pieces of white bread when you order just the tenders (not sliders). French fries were kind of odd tasting. The acoustics are bad - It's extremely loud in there with loud music playing. Next to impossible to talk. We all agreed we would not be back. Bojangles is much better!
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit www.tellusdirect.com/DHC so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Do you like bland chicken? Do you like to pay for that bland chicken? If you answered yes to both these questions then this is your place! Gave it two stars because the fries were the best, would recommend them! UPDATE: reduced to one star, the crunchy air chicken was just so unflavored that I can't sleep just thinking bout what a tasteless experience I had today. Please bear your tongue the disappointment.
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4 star rating with 985 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.