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Dave's Hot Chicken
- Chicken Shop
- Pembroke Pines, FL
About this business
Location details
15855 Pines Blvd., Pembroke Pines, FL, 33028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
My husband and I were fortunate enough to make it to the soft launch of the new Dave's hot chicken location in Pembroke Pines. The staff did such and amazing job handling the volume of the soft launch im sure they will do an amazing job with their opening! I am a huge Dave's hot chicken fan and the quality of food is always a 10/10 I would like to give a special recognition to one of the workers who was there for the soft launch: Hans! He made everyone feel so welcome and uplifted the energy of the whole room. He was co... read more
We had a very rude cashier, Chloe P. She made me and my fiance's first experience extremely unpleasant and seemed like she was in a rush to continue her conversation with a cook in the back. Asked us twice if we were ready to order as we're looking at the menu and when we replied no, not yet... she threw her hand up with an annoyed demeanor. Never coming back to this location.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Seriously what happened to service? Walk in and stand around everyone talking in the back? Are you not open for business? But up a sign or. Something . I literally stood there and watched for a few minutes and noticed 2 people look at me.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Heard so many good things about this place! They were unfortunately all wrong. I ordered online, called in to confirm it was received and got attitude from the person on the phone. Whoever they were treated me like a child, explained the app was giving issues during my order being placed. When I arrived a sick, coughing, colorful employee welcomed me to the store. They handed me the order after wiping their runny nose. No one sick in the food industry should be touching customer credit cards or food orders. The food wasn't g... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
Nothing. Could be the worst food I ever had. Powdered flavored chicken tenders. Dry. Disgusting. NCAA special one and done
Business response:
I’m sorry to hear that your experience with our food didn’t meet expectations. We’d really like the opportunity to make it up to you and show you the quality we strive for. Please reach out to us at dhcfeedback.com so we can address this directly. Thank you for your feedback—it’s important to us as we work to improve.
Good not great, restaurant smelled bad when you entered but the service was good and the food was somewhat quick. Very overpriced for what it is. Won't be craving it soon.
Business response:
We're sorry to hear your visit wasn't what you hoped for. We want to make things right. Could you contact us at http://dhcfeedback.com We're committed to making it up to you
Was GREAT 2/5 times. The other 3 times youre stuck with rock hard over cooked breading with no chicken. Then when you complain they replace it with guess what?! Another overcooked paper thin piece of chicken. $7 per slider btw. Make sure you tell them its your first time at the register itll enhance your chances of getting a actual piece of chicken. They actually add it to the order "first time customer" hahaha. Absolute joke when comes to consistency. If the were consistent this place would get a 5/5.
Business response:
Thanks a bunch for the glowing review! It's awesome to hear you had a great time. How about we team up to make it even better? Share your suggestions at http://dhcfeedback.com, and let's work towards achieving that fifth star!
Wait times at the restaurant are ridiculous and online ordering hasn't been working all week. Had hopes for this place but not a good look.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
The place was packed, staff was friendly, but the food is a gimmick. Chicken needed salt, and was really expensive. My girlfriend and I ordered 4 tenders, fries, and a drink and it was $28. I would much rather go down the street to PDQ or even walk across the parking lot for Chick-fil-a. The pickles and fries were great, but that is not enough to make me come back.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 838 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.