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2401 Taylor Road, Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I placed a mobile order at 7:45pm and waited in the drive through line for 45 minutes to get to the speaker box (mind you there were about 7 cars ahead of me and three ended up simply driving off after waiting for 30 minutes) to say that I'm here for my mobile order just for them to refuse to give it to me at the drive through and to come inside so I came in. I waited about 5 minutes to be helped and then the guy handed me my mobile, I ordered a drink and he didn't give me a cup so I asked for one which was no bother, I went... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
The service was fine but it wasn't busy at the time I went so I cant speak to their service during a rush. I don't think this is a restaurant i would have a desire to go to again it's just disappointing. The "toast" isn't toasted, the chicken was bland, the mac and cheese was bland, they only offer honey, ketchup and Dave's sauce and it's on the pricier side. The chicken i got that was the hot flavor was heavily dusted with very spicy seasonings, so although it's spicy it isnt a great flavor. The ambiance can be compared to ... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Waited in the drive thru just to order 2 sliders and it took an hour. I'm not even exaggerating, I called my friend once I got in the drive thru and we were on the phone for 1 hour and 2 minutes. On top of that, it doesn't taste that good, definitely has an after taste. Took about 35 minutes just to be able to order my food, and the rest spent waiting to pay and receive food. The wait time makes it not worth it to go here. This was most likely my time coming here, because the round trip drive was 30 minutes, plus the time t... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
had the balls to ask for a tip after i sat in like for 45 mins hell nah you got me and my pockets fucked up
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
This review is base solely on my drive thru experience and the quality and taste of the food. Drive thru, you will be better off walking in, the operations efficiency of the drive-thru was horrible. Fast food is no longer fast, especially when you spend 20 minutes at a drive-thru window! I received my soft drink which was mostly gone before receiving my food. Two piece chicken tender combo is just chicken and fries, soft drink is not included. I ordered a third tender to share with my wife, total cost with large soft drink $... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
This review is base solely on my drive thru experience and the quality and taste of the food. Drive thru, you will be better off walking in, the operations efficiency of the drive-thru was horrible. Fast food is no longer fast, especially when you spend 20 minutes at a drive-thru window! I received my soft drink which was mostly gone before receiving my food. Two piece chicken tender combo is just chicken and fries, soft drink is not included. I ordered a third tender to share with my wife, total cost with large soft drink $... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
I sat in the drive thru for over and hour just waiting on a Dave's number 2 idk what the heck they doing to the chicken before they giving it to me but it's should take a hour for a fast food restaurant like don't even have a drive thru if you gonna take a hour! Terrible wait time they got stuff to figure out!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
I sat in the drive thru for over and hour just waiting on a Dave's number 2 idk what the heck they doing to the chicken before they giving it to me but it's should take a hour for a fast food restaurant like don't even have a drive thru if you gonna take a hour! Terrible wait time they got stuff to figure out!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
It was terribleeeee. The food was delicious. The service was sooo long. Took 40 minutes to get it. Only 3 people working. The restaurant is small and only has 5 tables: It looks alright but that doesn't mean it's great. The cleanliness was terrible. Would not recommend.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at www.tellusdirect.com/DHC. Thank you.
Dave's Hot Chicken has a 4.2 star rating with 1,013 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.