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Dave's Hot Chicken

4.3

About this business

Location details

2401 Taylor Road, Chesapeake, VA, 23321, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
4.31,315 reviews
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Candice D.'s profile image
Candice D. 
rating
a year ago

Opening Day has arrived at Daves! I know the team has been working hard and diligently to get out some good chicken. Waited in line for 3 1/2 hours to get some very mediocre food. I want to also give them some grace, and not necessarily leave a bad review because I can understand how overwhelming an opening of a new restaurant can be. If I was served this food, six months from now, I would simply never go back. It was bland, tasteless, and not worth the hype at all. I simply ordered regular chicken tenders. They were... read more

Business response:

Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started. 

M B.'s profile image
M B. 
rating
2 weeks ago

We tried Dave's because we were going to see my parents. As we walked up one employee handed a guy his order and apologized for the wait as they had been swamped by a large order. When we stepped inside we were going to order at the counter, ask a few questions, but the only employee we could see at that time was busy with drive through. Eventually we gave up and used one of the self order screens. I will say all the food was freshly fried. The fries are crinkle cut and were nicely crispy. However one thing stuck out, for ... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Christian O.'s profile image
Christian O. 
rating
3 weeks ago

Service was slooooow. I remember pulling up and being excited because it didn't look too busy. Maybe 3 or 4 orders ahead of mine on the screen. Not bad. I STILL ended up waiting about 30 minutes for my simple chicken sandwich meal. I even tipped on the screen when ordering. I had to hurry out because my lunch break was almost finished. When I got back to my office, I realized they messed up my order. Food was good but I'll never go back. I wish I could have taken back my tip too. Tips should be for good service. I'll never ... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Wolfie E.'s profile image
Wolfie E. 
rating
3 weeks ago

I first discovered this chain when I saw this location open up in a nearby lot across the street from where I was one night. The wind from an incoming rainstorm knocked over the giant inflatable chicken outside. I made up my mind right then and there to stop by for a visit one day. When I finally got around to giving it a try, I dined in and was only semi-pleased. The staff were very nice, as the district manager was there at the time. The chicken itself can get quite chewy and hard to bite. The sauce is OK at best. The fr... read more

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Malia M.'s profile image
Malia M. 
rating
a month ago

went through drive-through, the female, taking our order was very inattentive she started talking about her DoorDash order to another coworker, while taking our order left us hanging in for about 10 minutes. when we get over to the window, they had to verify our order three times then had us pull around in a parking spot to wait for our order (no problem) but when we got the order this is how I got it, dirty bag! I don't know what that green stuff is sauce everywhere. I haven't even opened it yet hopefully everything's in th... read more

Business response:

We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com? 

James W.'s profile image
James W. 
rating
a month ago

too expensive and too much dry rub terrible customer service is terrible and I will not return and I will tel all my friends 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Kyle J.'s profile image
Kyle J. 
rating
4 months ago

I was excited to try the new mozzarella sticks. I ordered a 3 count of them and a 10 piece tender. Upon arriving to the store, there was nobody at the register. I patiently waited about 5 minutes and still nothing. I saw that my order was on the pickup shelf so i grabbed it and went to my car. Upon entering my car, I opened my container and saw there was only 2 mozzarella sticks - good thing I checked. So i went back inside, waited a little more hoping someone would come to help. After nobody came, I begrudgingly called out ... read more

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Rebecca D.'s profile image
Rebecca D. 
rating
4 months ago

I ordered 3 mozzarella sticks and there was only two in the box so i went back and waited 10 minutes then someone finally came out and gave me another one. When I got home and started eating them. I realized the one I had to ask for was empty. I also ordered a 10 piece chicken tenders they tasted good but thrown in the box with the bread.. The girl huffed and puffed when I asked for one more mozzarella stick. I would write zero stars if I could. 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Trent L.'s profile image
Trent L. 
rating
7 months ago

Before I begin let me start off by saying that this review is based solely upon my personal experiences and my personal experiences alone, so with that being said let's begin!!!... I decided to stop in and check things out, I walked in and was NOT greeted when I walked in, there was only one employee working the register and there was at least 7 or 8 customers in front of me!. I studied the menu and I didn't see anything that I was interested in eating, the menu was limited in my opinion. There WASN'T even a kids menu opti... read more

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 1,315 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.