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Dave's Hot Chicken
- Chicken Shop
- Chesapeake, VA
About this business
Location details
2401 Taylor Road, Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
food is good but costumer service is literally the worst I've seen since moving to Virginia. Whether you do a pickup order, order inside, or go through the drive through, the costumer service is gonna be horrible, sadly. (i tried all 3 ways ) Also I'm a very patient person so yes their is a VERY long wait time but I don't mind it, what I do mind is the costumer service :(
Business response:
We're very sorry about your expereince. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started.
This has to be the slowest drive through I've ever been in. There were 3 cars in front of me. Why did it take 25 minutes to get my food after I ordered. You have like 4 things on your menu. How hard can it be to make 4 different things? This shit better be good I don't even have my food yet. Update: got the food finally after 35 minutes. Chicken is mid. Prolly won't come back. Not worth the time and $$. Also, there combos don't include a drink?
Business response:
That kind of wait is frustrating, and we’re sorry about the slow drive-thru experience. If you’re open to it, we’d like to make this right—please reach out at dhcfeedback.com.
This has to be the slowest drive through I've ever been in. There were 3 cars in front of me. Why did it take 25 minutes to get my food after I ordered. You have like 4 things on your menu. How hard can it be to make 4 different things? This shit better be good I don't even have my food yet. Update: got the food finally after 35 minutes. Chicken is mid. Prolly won't come back. Not worth the time and $$. Also, there combos don't include a drink?
Business response:
That kind of wait is frustrating, and we’re sorry about the slow drive-thru experience. If you’re open to it, we’d like to make this right—please reach out at dhcfeedback.com.
I remember going to this place when I was stationed in San Diego in 2019- so I was excited to see it here. Unfortunately, the experience was not the same. The chicken was not at all seasoned, more importantly, not at all hot. Although I waited in line for a very long time the customer service was top-notch! The staff was friendly!
Business response:
Appreciate you giving us another shot! Sorry this visit didn’t live up to your past experience—we always want our chicken to be hot and flavorful. If you’d like to share more, we’d love to hear your feedback at dhcfeedback.com.
I remember going to this place when I was stationed in San Diego in 2019- so I was excited to see it here. Unfortunately, the experience was not the same. The chicken was not at all seasoned, more importantly, not at all hot. Although I waited in line for a very long time the customer service was top-notch! The staff was friendly!
Business response:
Appreciate you giving us another shot! Sorry this visit didn’t live up to your past experience—we always want our chicken to be hot and flavorful. If you’d like to share more, we’d love to hear your feedback at dhcfeedback.com.
I personally love their food but when I came today I had to wait over 30 minutes for my food to come out and the shakes were awful. The strawberry one looked like Pepto Bismol and the vanilla one tastes like ice with no flavor. The people in the back were on their phones and the others were just talking. I thought coming inside would be faster since the line outside never moves but clearly I was wrong.
Business response:
That’s not the experience we want for our guests. Long waits and disappointing shakes aren’t what we’re about, and we’d like to make this right. Please reach out at dhcfeedback.com so we can follow up on this.
I personally love their food but when I came today I had to wait over 30 minutes for my food to come out and the shakes were awful. The strawberry one looked like Pepto Bismol and the vanilla one tastes like ice with no flavor. The people in the back were on their phones and the others were just talking. I thought coming inside would be faster since the line outside never moves but clearly I was wrong.
Business response:
That’s not the experience we want for our guests. Long waits and disappointing shakes aren’t what we’re about, and we’d like to make this right. Please reach out at dhcfeedback.com so we can follow up on this.
First time here. There were only 2 people working in the restaurant. The cook came out to take our order. We waited 45 minutes for our food along with other customers waiting. The slider was fantastic but the chicken tenders were not my speed. I didn't care for the seasoning and they were over cooked. Not on my return list.
Business response:
Thanks for your feedback, Craig. We’re glad you enjoyed the slider, but sorry to hear the tenders and wait time didn’t meet your expectations. Your experience matters, and we appreciate you sharing it with us.
First time here. There were only 2 people working in the restaurant. The cook came out to take our order. We waited 45 minutes for our food along with other customers waiting. The slider was fantastic but the chicken tenders were not my speed. I didn't care for the seasoning and they were over cooked. Not on my return list.
Business response:
Thanks for your feedback, Craig. We’re glad you enjoyed the slider, but sorry to hear the tenders and wait time didn’t meet your expectations. Your experience matters, and we appreciate you sharing it with us.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 1,099 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.