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Dave's Hot Chicken
- Chicken Shop
- Vestavia Hills, AL
About this business
Location details
632 Montgomery Hwy, Vestavia Hills, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
I had a really disappointing experience at Dave's Hot Chicken and honestly would like a refund. The time of 7:22 PM was when our order was finally taken -- not when we arrived. There were only two people in front of us in line, so I didn't expect such a long wait. Ordering was quick once we got there, but after that everything went downhill. We couldn't even find a clean table to sit at and had to wipe one down ourselves because the dining room was dirty. It also wasn't very busy, which made the wait even more confusing. ... read more
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
The wait to receive food has been over an hour both times I've been here. It's ridiculous that fried chicken and fries takes this long. The food is okay, but not nearly worth the wait.
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com?
Incompetent staff. Waited 45 mins after checking in twice and then they gave my order to the wrong person. Then just refunded my money because they were too close to closing time. Completely incompetent.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
The top loaded fries were good, it was a good cheese sauce and really good pickles, the chicken and mozzarella sticks though are terrible, not saucy, dry flavorless seasoning and way too much on it that feels like youre just eating powder
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Don't go if you don't like a curry flavor or waiting 30-45 min just for 2 fingers and fries. Just go to any other fast food chicken place
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
chicken had no flavor on it and it was mostly just the seasoning and it was still bad... do not recommend eating her unless you want flavorless food, only thing that was good was their frie...
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Don't go here if your not willing to wait 40 minutes for your food. The inside is really cool do is the food but the wait is just something you cant forget about.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Editing to add that the food we received was delicious. Hope they get the kinks worked out. 4:30 on a Sunday afternoon, Reviewing based on speed, unfortunately still sitting here waiting after 30 minutes for an order of tenders and bites and not expecting my food anytime soon based on the people crowded around the pick up area. I've heard the food is good, but don't visit if you want to eat within an hour
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Service is terrible. I came in and gave my name, they said the food wasn't ready yet. I sat right in the front and waited 40 minutes staring at the same food not being picked up and then went back up after seeing multiple people pick up orders with those 2 bags never moving. Then the same woman i asked the first time grabs the same food that was there and hands it to me. $70 order of soggy food now. Worst experience ive had in all of Birmingham.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 2,937 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.