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Dave's Hot Chicken
- Chicken Shop
- Vestavia Hills, AL
About this business
Location details
632 Montgomery Hwy, Vestavia Hills, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
The service at this location was unbelievably slow. It took 45 minutes plus to get my food, which is pretty unacceptable for what's essentially fast food. The restaurant wasn't even packed enough to justify that kind of wait. There was very little communication from the staff about the delay, and customers were just standing around waiting with no updates. When the food finally came out it was good, but honestly the experience of waiting that long took away from it.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
For a simple menu, they take WAAAAAY too long to make the orders. Haven't even tried the chicken yet, and I know we won't be back. I could go to a sit down, full-service restaurant and get food quicker
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I ordered a meal with a medium spicy level yet when I got my food all of them were no spicy. When I tried calling the store they did not pick up the phone to explain the confusion. I called multiple times and each time they hung up the phone. I have gone to this location multiple times and the wait is always very long. Overall did not have a good experience yet again.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Sat here and waited for my food for 26 minutes. I just cannot believe it takes that long to cook chicken. Maybe I'm wrong but it made me very upset.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I personally didn't like it but I've never had Dave's Chicken. We got the Medium and Hot now if the chicken suppose to taste like Chili Powder then they hit the mark. The chicken was fresh but all we tasted was hot chili powder. It was so disappointing considering this was my first time trying it. The fries was the best part of the meal sadly. There's no other flavor in the chicken. We spent 60 plus dollars and it wasn't worth it.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Food was absolutely terrible!! No flavor and everything was way to sweet go to hatti b's Instead!! Save your money..we ended up throwing $48 worth if food away
0 stars. I ate here and threw up because it was so bad. the "hot" chicken was literally sweet and cold. i would consider that not hot. the employee was so mean and the sprite was flat. don't go here if you enjoy life. ts pmo
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
0 stars. I ate here and threw up because it was so bad. the "hot" chicken was literally sweet and cold. i would consider that not hot. the employee was so mean and the sprite was flat. don't go here if you enjoy life. ts pmo
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
This is my 3rd visit and it sure has gone downhill. My second visit I got the wrong spice level and this time my wife ordered mild. I ordered medium and turn to be the same spice level. My son wanted a milkshake but they've already broke down the machine. I arrived at 9:00 and it was already tore apart. The card machine prompted a tip option from the get go when I don't even get table service. Upon exiting the building the exit door was locked and the patio was blocked by a table. Cashier kept itching through his pocket and ... read more
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 2,937 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.