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10325 Fairway Drive Suite 150, Roseville, CA, 95678, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to Midnight | |
Tue | 10:30 a.m. to Midnight | |
Wed | 10:30 a.m. to Midnight | |
Thu | 10:30 a.m. to 1:00 a.m. | |
Fri | 10:30 a.m. to 2:00 a.m. | |
Sat | 10:30 a.m. to 2:00 a.m. | |
Sun | 10:30 a.m. to 1:00 a.m. |
Went in to try this place, was pretty disappointed. Ordered the#2 to go (mistake) specifically asked them to add extra coleslaw on the sliders after my friend recommended to, as he said they were skimpy on his sandwiches when he went, and it's like they intentionally gave me a tablespoon of coleslaw on each one! Then the fries were just a small handful. 17 bucks and no drink for this? Nah, I'm good. I'll go with angry chicks next time. What a jip.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Came here today for lunch while in the area to try something new. It is located near In n Out on Fairway. The place is fairly big with a lot of seating. You order at the counter. Not a lot of choices. Fried chicken strips with bun or no bun and fries but you choose your level of heat from none to reaper. I got light mild and hubs got HOT. Girl asked if he was sure about that as a first timer and he said yes. It was Hot but not unbearable. There was different "combos" with fries that I thought were fairly priced unt... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Chicken was barley crispy and medium is not hot or barely spicy at all. Ordered two platters one with chicken tenders the other with sliders. The size of tbe sliders is absolutely laughable, it's like barely half the size of a hawaiian roll you would expect. I ordered my tenders to go with cheese, so what did they do? Instead of packing me a nice cheese bowl for dipping they spread it over my tenders- it was barely melted and gross by time my guests decided to dig in. I expected a bowl we could warm up for dipping. Anyway, s... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
DoorDash service has been horrible from the start. Our drinks and or shakes never are given to the driver.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
This was my first time at this location, and I know it's newly opened but the hospitality and attention to detail is out the door. I've been to the Dave's in Arden, Sacramento where they aren't skimpy on the amount of coleslaw and way shorter wait time. I saw multiple staff in the back and two in the front but I was still lead to the self check out kiosk, where I asked utensils and napkins but after waiting for at least 15 minutes, all that was handed to me was the food. Had to get up to ask for the condiments and utensils ... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
1. The menu in the store was nothing like the online menu. That was confusing enough. ONLY meals with fries were shown. I don't eat fries. I was told chicken strips were $4.99 each. I can buy a whole chicken for that price. I know, I know, it's the convenience! 2. The Mac and cheese only tasted like it was burnt. There was no evidence of that. There was no cheese taste. 3. The chicken was "okay". It was very messy. The coating was okay, nice "mild" spiciness. The sauce complimented it nicely. I live very close, so I wanted t... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
Terrible experience waiting way too long for food and they forgot my order. Judith was a pain to work with wasn't very welcoming as you would expect from an organization like this.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
waited 30+ minutes for my food after watching people after me get their food way after I already ordered. Customer service wasn't helpful at all after having to ask them what the progress on my order was.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Went here on a Thursday night with very little crowd and the food took over 45 minutes to be ready for a to go order of 2 sliders and an extra side of fries. Multiple orders that were placed after mine came out before my food was ready and when I asked Juliette she was very rude and condescending. Food is good though.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Dave's Hot Chicken has a 4.2 star rating with 268 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.