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13321 Florence Ave., Santa Fe Springs, CA, 90670, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. | 
Terrible, I have been to Dave's before and I went to this location because I was near. Had someone named Josh or Joshua take my order, first of all, he was not hygienic, he spit when he was speaking then had the audacity to be rude after asking about different spice levels of the chicken. I mean they will hire anyone these days.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
1) Soooo slooowww! 2) And tell me why in the year of our lord 2025, you don't have a mobile card reader?? Do you actually think it's acceptable to take my phone out of my hand and out of my sight to tap your machine for a *contactless* payment?? You've been operating long enough to have fixed this problem by now - If you actually gave a damn. 3) I ordered two no-heat tenders today and got three very hot tenders instead. How do you think that made me feel?? Waste of time and money!
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Not worth the wait... last time i went i pulled up to the window and was waiting for just anyone to come up to the window when i first pulled up and nobody came til like 5 mins later and it was like 11pm there was no one else behind me til a little after and i waited next to the window for about 40 mins for my food i kid u not... And then once we got our food mind u i got the loaded fries w the chicken on top so i needed a fork and im like greatt so i wait foreverr again just to ask for a freakin fork so i had seen a guy wal... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Ordered at 10pm. It is 10:25pm and we're still waiting. We ordered for two people. This is insane. If this is done at every Dave's Hot Chicken, then I'll stick to Raising Canes.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
OH MY GOD. PLEASE DO NOT WASTE YOUR PRECIOUS GOD GIVEN TIME AT THIS DAVE HOT SHICKEN. EVERY. SINGLE. TIME. WE COME. THEY TAKE SOOOOOOOOO LONG TO GET TO YOU. Regardless of how busy they are. The first time we came to this location they literally took over an HR!!! to get our order. so over this location. i've been here when there's almost no one and even then, they won't take less than 40 mins to get to you your order.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Every time I come here, the food is excellent and the scenery is just as great. However, one thing that consistently stands out in a negative way is the manager, Rod. While the staff works hard to provide a great experience, Rod seems disengaged and unconcerned with how his employees are doing. It gives off the impression that he doesn't care about the team or the customer experience. A place this good deserves leadership that matches the effort of the staff. I hope that higher would do something about his attitude because e... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
First time customer, such a dissatisfied customer !! Drove 30 min and waited in drive thru for abt 20min. Got my order, drove back home and one plate missing. Drove back and spoke to manager, he fixed my order, so I thought. He denied me a refund but claimed to fix my order. Drove back home and top buns were missing. Do better DAVE's!!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Joe was having a bad day today. He shouldn't be the ones taking orders. Bad service. After I would say what I wanted, he would say "Is that it?" Instead he should learn to say "what else can I get you?" He was rushing and speaks in a condescending tone and as if he's doing you a favor. Seems like he's in a rush and doesn't want to be there. I hope he cheers up! Mac and cheese was terrible. It was as if it was already packaged in the container. Chicken slider with cheese hot was like a medium at other Dave's hot. So pretty... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
This is the second time I've ordered from this location and they've forgotten my Mac& cheese
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Dave's Hot Chicken has a 4.1 star rating with 348 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.