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Dave's Hot Chicken
- Chicken Shop
- Santa Fe Springs, CA
About this business
Location details
13321 Florence Ave., Santa Fe Springs, CA, 90670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
There drive thru take for ever I spent like 35 minutes to get my food this is ridiculous never visiting this location again
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I was at Dave's last week, enjoying a wonderful meal when I noticed a manager named Rod eating on the floor and being very dismissive to some customers until another gentleman who I later asked his name was Jose V came up and was extremely polite and helpful in answering our questions and getting us our food. What an excellent employee Jose is we were extremely disappointed to see Rod in a managerial position acting that way towards his personal appearance, as well as his interaction with customers. Maybe Dave's hot chicken ... read more
Business response:
Reading reviews like yours reminds us why we started this business in the first place. We're so grateful for your support
This is the worst drive thru, takes FOREVER. Especially if you have a toddler, don't even bother getting in line. They work at a snails pace. I got up to the window after waiting forever and STILL had to wait more!
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
The breading on the chicken tasted like they've been using the same oil for weeks! Not to mention the French fries tasted the same. And it was expensive. I will not be returning and I don't recommend!
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
This is the second time it's happened here. I order my food in store and I wait excessively, as in over 20 minutes. This time, I'm the first person to order and at least 6 people got thier food before I asked the counter what happened to my food. I show my receipt and I get accused of having gotten my order at the drive-tru. I told the guy I paid the register and I understand my receipt shows deive-tru but they can look at the camera or ask the guy who charges me who is still there in the back. The manager comes out and tell... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
I ordered the number 2 light mild and got a very spicy chicken sandwich instead, fries were very cold as well. A manager took my order named Rod and had a sour attitude. He was very rushing and didnt even try to put on a pocker face. Not my fault you work at a fast food!!
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Did not get the Mac n cheese when I ordered it but got charged, and order was wrong. Food was good.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
drive thru line was incredibly slow no apologize or anything waited about a hour in the drive thru and there was not many cars in the drive thru
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
We have been in the drive thru for the past 35 minutes and still haven't made it to the window. We have a newborn in the car and we cant even leave the line. I have never waited this long at a drive thru. This is insane. I've been to different Dave's locations and I've never waited this long.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.1 star rating with 512 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.