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Dave's Hot Chicken
- Chicken Shop
- Santa Fe Springs, CA
About this business
Location details
13321 Florence Ave., Santa Fe Springs, CA, 90670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
Wait time is terrible!!! It should not take 35 min to get food. It wasn't even busy inside.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Waited 45 minutes. The staff was overwhelmed trying to catch up on orders because they messed up 2 different peoples orders. My mac n cheese wasn't even half ways full. I was given all spicy while i ordered mild / lite mild , medium & hot. The worker said " a few more minutes" every time i asked if my order was ready. The restaurant was full of people waiting for food, mostly togo orders everyone looked annoyed& hungry. This location is understaffed, the workers are super nice & tried to get orders out. I ORDERED ONLINE & ... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
FOODS BOMB.... But make sure to bring your sleeping bag. I placed an order in advance and by the time I got there, they still made me wait 20 minutes to get my food. They really need to get it together.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
My order was supposed to be ready at 7:47, it was not ready until 8:15 once I finally received my order. I headed out home because clearly we were waiting to have dinner. With the rush and the frustration, I forgot that we had order a drink which they also did not give us . I called the restaurant and the manager answer. I asked him for his name which he refused to give me. He said he would give me at the end of the conversation.. Nathan, who was the manager that I spoke to said that to get a refund I would have to drive bac... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Placed an online order and took an hour longer than the ready time. Not going to get this place anytime soon. This place really sucks!
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you?
Waited more than 20 mins in the drive through. Once I got my food it was cold. Definitely will not be coming back
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Wait time, wait time, wait time is way to long, other customers inside are knowingly very upset. As per other reviews indicate it's a pattern that this place is consistent with long wait times in the drive thru and dining in, personally waited 45 mins for 4 chicken tenders, that is beyond absurd, worst Dave's location. Lady calling out orders was also very rude and annoyed at customers. Not very professional.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
We placed our online order for pickup at 6:45p. And still had to wait an hour to get our food :(
If you want to eat at a certain time come an hour prior the wait is ridiculous. I got here and placed my order at 5:57pm and had to wait over 50 mins to get my order and a lady that left before me confirmed she waited an hour. The drive through barely moved too. There seemed to be enough workers in the kitchen so its truly questionable
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.1 star rating with 394 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.