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Dave's Hot Chicken

4.1

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Location details

13321 Florence Ave., Santa Fe Springs, CA, 90670, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 1:00 a.m.
Tue10:00 a.m. to 1:00 a.m.
Wed10:00 a.m. to 1:00 a.m.
Thu10:00 a.m. to 2:00 a.m.
Fri10:00 a.m. to 2:00 a.m.
Sat10:00 a.m. to 2:00 a.m.
Sun10:00 a.m. to 1:00 a.m.
4.1394 reviews
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Juan V.'s profile image
Juan V. 
rating
a month ago

Food was disappointing. The tenders had a lot of fat was not cooked evenly. Also, they did not have the bites prepared so I had to go for the tenders. Service I would say very lax like they didn't want to be there took over 20 minutes to get my food and I was the first one in line amazingly when I got home my food felt cold and I only live about a four minute drive home a very disappointing outing for the second time trying Dave. The first time was no good experience either. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Joe G.'s profile image
Joe G. 
rating
a month ago

This location is horrible, the first time I went there I had to wait almost an hour for my food, and they couldn't give me my slushy because nobody knew how to use the slushy machine, I wanted to go back there myself and make it...no leadership around no supervisors to help, just a bunch of untrained teenage workers with no clue what they were doing. I decided to give them another chance, ordered their six months later... Went to pick up my order and they told me it was stolen... This place is the worst... I don't know how ... read more

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Lisa T.'s profile image
Lisa T. 
rating
a month ago

Last night we placed a late-night DoorDash order from Dave's Hot Chicken in Santa Fe Springs. We ordered two sliders with NO slaw and NO pickles. When the food arrived, it looked like everything had just been thrown into the box, and both sliders were covered in slaw and pickles--exactly what we asked to be removed. This morning I went in person to request a refund or at least some kind of solution. Instead of apologizing or trying to make things right, they simply told me to "contact DoorDash." Not even a simple "sorry." N... read more

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

please let this work's profile image
please let this work 
rating
2 months ago

Terrible, I have been to Dave's before and I went to this location because I was near. Had someone named Josh or Joshua take my order, first of all, he was not hygienic, he spit when he was speaking then had the audacity to be rude after asking about different spice levels of the chicken. I mean they will hire anyone these days. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Jerry S.'s profile image
Jerry S. 
rating
2 months ago

1) Soooo slooowww! 2) And tell me why in the year of our lord 2025, you don't have a mobile card reader?? Do you actually think it's acceptable to take my phone out of my hand and out of my sight to tap your machine for a *contactless* payment?? You've been operating long enough to have fixed this problem by now - If you actually gave a damn. 3) I ordered two no-heat tenders today and got three very hot tenders instead. How do you think that made me feel?? Waste of time and money! 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Breanna S.'s profile image
Breanna S. 
rating
2 months ago

Not worth the wait... last time i went i pulled up to the window and was waiting for just anyone to come up to the window when i first pulled up and nobody came til like 5 mins later and it was like 11pm there was no one else behind me til a little after and i waited next to the window for about 40 mins for my food i kid u not... And then once we got our food mind u i got the loaded fries w the chicken on top so i needed a fork and im like greatt so i wait foreverr again just to ask for a freakin fork so i had seen a guy wal... read more

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Manny A.'s profile image
Manny A. 
rating
3 months ago

Ordered at 10pm. It is 10:25pm and we're still waiting. We ordered for two people. This is insane. If this is done at every Dave's Hot Chicken, then I'll stick to Raising Canes. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Judith A.'s profile image
Judith A. 
rating
4 months ago

OH MY GOD. PLEASE DO NOT WASTE YOUR PRECIOUS GOD GIVEN TIME AT THIS DAVE HOT SHICKEN. EVERY. SINGLE. TIME. WE COME. THEY TAKE SOOOOOOOOO LONG TO GET TO YOU. Regardless of how busy they are. The first time we came to this location they literally took over an HR!!! to get our order. so over this location. i've been here when there's almost no one and even then, they won't take less than 40 mins to get to you your order. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Eduardo O.'s profile image
Eduardo O. 
rating
4 months ago

Every time I come here, the food is excellent and the scenery is just as great. However, one thing that consistently stands out in a negative way is the manager, Rod. While the staff works hard to provide a great experience, Rod seems disengaged and unconcerned with how his employees are doing. It gives off the impression that he doesn't care about the team or the customer experience. A place this good deserves leadership that matches the effort of the staff. I hope that higher would do something about his attitude because e... read more

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.1 star rating with 394 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.