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Dave's Hot Chicken
- Chicken Shop
- Santa Fe Springs, CA
About this business
Location details
13321 Florence Ave., Santa Fe Springs, CA, 90670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
First time customer, such a dissatisfied customer !! Drove 30 min and waited in drive thru for abt 20min. Got my order, drove back home and one plate missing. Drove back and spoke to manager, he fixed my order, so I thought. He denied me a refund but claimed to fix my order. Drove back home and top buns were missing. Do better DAVE's!!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Joe was having a bad day today. He shouldn't be the ones taking orders. Bad service. After I would say what I wanted, he would say "Is that it?" Instead he should learn to say "what else can I get you?" He was rushing and speaks in a condescending tone and as if he's doing you a favor. Seems like he's in a rush and doesn't want to be there. I hope he cheers up! Mac and cheese was terrible. It was as if it was already packaged in the container. Chicken slider with cheese hot was like a medium at other Dave's hot. So pretty... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
This is the second time I've ordered from this location and they've forgotten my Mac& cheese
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
I ordered the 1 piece and 1 slider meal with medium spice on the slider and no spice on the piece. Honestly, the only redeeming part of this meal was the fries--they were hot, crispy, and well-seasoned. Everything else was a letdown. The chicken lacked flavor, even the "medium" spiced slider. It was bland and uninspired, which is surprising for a place that supposedly specializes in bold, spicy chicken. The sauce was honestly gross--it tasted like plain mayonnaise with a strange aftertaste I couldn't quite place. Definitely... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
RACIST!!!! Says he can hear me clearly but then calls me "BLACKIE" and then switches positions once I get to the window, how convenient. PLEASE WATCH THE VIDEO FOR CONTEXT!!!
The food was pretty good, I had the #1 (two chicken tenders and fries). The tenders were huge and the fries were outstanding. It did take a long time to get my food (28 minutes!). Another person in my group received his food 34 minutes after ordering. And this is just for chicken tenders and fries! Don't sit at the tall tables either. The chairs are too small, and I felt like was sliding off the front. The one person working the front counter seemed overwhelmed (taking orders, working the cash register, monitoring the o... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Service was terrible, we waited an hour in the drive-through line. When we got to the window the female worker had an attitude and not to mention the other female was eating the fries as she was packing the orders which is very unprofessional. We called and the manager Jose was very professional, kind, and understanding of our situation that we dealt with. He was nice enough to replace our meals. Not sure I would recommend this location because the drive- through is usually a looong wait, something has to change.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Slowest operation I've ever been to. Don't come here unless you plan on waiting an hour for your food.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Food takes to damm long ! 30 minutes waiting is crazy!! Food takes to damm long I insist!!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.1 star rating with 394 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.