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Dave's Hot Chicken
- Chicken Shop
- Omaha, NE
About this business
Location details
2615 S. 180th St., Omaha, NE, 68130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Asked for extra pickles and sauce while ordering and up at the window and didn't receive either, how hard is it to toss a packet of sauce in a bag when im paying $17 for my meal
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Ugh. I was really hoping that Dave's Hot Chicken would become our new go to. Today's experience was everything but that! We paid $32 for (2) of the 2-piece chicken tender meals with fries and a drink. When we got our meals the chicken was very dry and the fries were cold. We voiced our concerns with the counter person and he offered to bring us a new batch of fries only. We accepted the offer. A few minutes later he comes over with the "new" fries which are the exact same fries, cold and all! At this point we chucked it ... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
slowest and most unapologetic fast food experience I've ever had. took 1 hour to get fast food with only three people in front of me. could not leave due to drive thru configuration. no apologies, no acknowledgment of how shit their experience was. just what do you want, pay me , and sit and wait till I get it. Should start over top to bottom
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Waiting for over 30 minuetes, we're the only ones in the restaurante. There is more then 4 staff just standing in the back not doing anything . The food was good once it came. The restaurante it self was dirty, and none of the tables we're cleaned.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Food is good, but the wait is 100% unreasonable. it is at least a 30 minute wait EVERY TIME, even with 1 or 2 cars in the drive thru. Not worth the time.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Had lunch at this location today. I have been to the original location once before, it was very good. However, today we waited 10 minutes for food, which is fine, but why did my fries come out cold? The chicken literally didn't taste like anything. I don't even know if they put sauce on the sandwich, but all I could taste was the bread. Honestly, I probably won't be back.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I tried Dave's for the first time. I was the third car in line and it took 20 minutes. The sandwich was OK and the fries weren't hot. Doubt I'll go back.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Friday Night 9:00 Drive-thru: there were only 2 cars in front of us and we literally sat for 25 minutes waiting to get to the window for our food.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Emplyees are rude and disrespectful and kept laughing in my face. Nobody attended to me for an excessive amount of time even though they were fully staffed. Food is phenominal though.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 530 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.