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Dave's Hot Chicken

4.2

About this business

Location details

2615 S. 180th St., Omaha, NE, 68130, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
4.2725 reviews
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Bryce A.'s profile image
Bryce A. 
rating
10 months ago

There's a sign by the barroom that says started in a lot with $900 and a fryer, it shouldn't have ever left that lot. It was the most over hyped fast food place I have ever heard about I was ecstatic to try it out, my food was anything but special. I will start with the shake I was under the impression that it was a shake and not a topper I saw the sign in the window and was excited to try it. I paid 6.99 for the shake, it had the worst ice cream I've ever had topped with stale fruity pebbles. The ice cream was foamy It was ... read more

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

John K.'s profile image
John K. 
rating
10 months ago

Chicken was overcooked and dry. Buns were soggy. We have ate at many different locations in the Midwest and have had great food but not this locations. Very disappointed 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Kara D.'s profile image
Kara D. 
rating
10 months ago

Asked for extra pickles and sauce while ordering and up at the window and didn't receive either, how hard is it to toss a packet of sauce in a bag when im paying $17 for my meal 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Laurie M.'s profile image
Laurie M. 
rating
11 months ago

Ugh. I was really hoping that Dave's Hot Chicken would become our new go to. Today's experience was everything but that! We paid $32 for (2) of the 2-piece chicken tender meals with fries and a drink. When we got our meals the chicken was very dry and the fries were cold. We voiced our concerns with the counter person and he offered to bring us a new batch of fries only. We accepted the offer. A few minutes later he comes over with the "new" fries which are the exact same fries, cold and all! At this point we chucked it ... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Nick B.'s profile image
Nick B. 
rating
a year ago

slowest and most unapologetic fast food experience I've ever had. took 1 hour to get fast food with only three people in front of me. could not leave due to drive thru configuration. no apologies, no acknowledgment of how shit their experience was. just what do you want, pay me , and sit and wait till I get it. Should start over top to bottom 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

London R.'s profile image
London R. 
rating
a year ago

Waiting for over 30 minuetes, we're the only ones in the restaurante. There is more then 4 staff just standing in the back not doing anything . The food was good once it came. The restaurante it self was dirty, and none of the tables we're cleaned. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Aggie C.'s profile image
Aggie C. 
rating
a year ago

Food is good, but the wait is 100% unreasonable. it is at least a 30 minute wait EVERY TIME, even with 1 or 2 cars in the drive thru. Not worth the time. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Brianna H.'s profile image
Brianna H. 
rating
a year ago

Had lunch at this location today. I have been to the original location once before, it was very good. However, today we waited 10 minutes for food, which is fine, but why did my fries come out cold? The chicken literally didn't taste like anything. I don't even know if they put sauce on the sandwich, but all I could taste was the bread. Honestly, I probably won't be back. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Gery W.'s profile image
Gery W. 
rating
a year ago

I tried Dave's for the first time. I was the third car in line and it took 20 minutes. The sandwich was OK and the fries weren't hot. Doubt I'll go back. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 725 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open tomorrow at 10:30 a.m.