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David's Bridal
- Bridal
- Harrisburg, PA
About this business
Location details
5125 Jonestown Rd., Ste 165, Harrisburg, PA, 17112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
They have a great selection of dresses and you have a 50/50 chance of getting a staff member that’s helpful with selection. As far as getting your alterations done there RUN and find someone else!!!!
Business response:
We regret to learn about your experience, Rose. We sincerely apologize that our alterations service did not meet your expectations. Consistency in staff helpfulness is something we take seriously, and we understand how important every aspect of your experience is, especially during such a meaningful occasion. We are pleased, however, that our dress selection impressed you. Your feedback is incredibly valuable to us, and we will address the issues you've raised. If you have any further concerns, please feel free to reach out ... read more
They will assigned you a consultant who is barely with you! Ended up me and my future mother in-law are doing clipping for the girls! To make it worst when all the girls picked the dress they like (mind you that’s the first dress they tried on) Sage on blank face said to my one bridesmaid that they do not have their size!!! We were there for more than 2 hours and she knew that the girls are eyeing on that dress and then at check-out telling us they can’t get her size!!! Sage never apologized to us!!! The manager promise to c... read more
Very poor experience for my future SIL wedding. (Whom May I mention is the easiest to please, kind hearted & understanding individual). 3 bridesmaids, we had an appointment this past Saturday at noon and our consultant knew we were considering between only 2 options, all the same style which we found within the first 10 mins of appointment in navy or each in different styles in navy. Our consultant knew our sizes, and each girl had tried it on. Girls had decided on all the same style dress in navy as this was the first dres... read more
Relation of mine was to pick her prom dress up today and you people can’t find it. Not a good thing. How is she be able to go to the prom without a gown?
If you want to get a dress on time, this isn’t the place for you! Disrespect and lies are all they give you here
Business response:
Hello Nicole. We are so sorry to see that your experience with us was not more enjoyable. We would like to hear more about your visit. Please email us at DBcares@dbi.com (Attn. Harrisburg) with more details. Your feedback helps us improve. Thank you, Ellice J.
My best friends dress was ordered in the wrong color. When this was noticed, she called and had it fixed. They didn’t fix it. 3 weeks later they finally fix it and the due date went from a month and a half before the wedding to 4 days before! The store manager has been horrible and rude. I could go on and on. This experience has been awful for the bride.
Business response:
Hello Savannah. We are deeply sorry to hear that the bride is having these frustrations. If she needs further assistance in this matter, please have her reach out to us at DBcares@dbi.com (Attn. Harrisburg) with more information. Thank you, Ellice J.
a friend of mine paid for bridesmaid dress that came in wrinkled. shebasked if they could steam it considering she bought it from them as well as the other bridesmaids and the bride and she was told she had to pay 25 additional dollars to have it steamed. she then called to speak with someone about the fact that she was being asked to pay for it to be steam and at some point she was hung up on! This is very unacceptable considering how much money they just spent there! absolutely unprofessional!
Business response:
Hello Sara. We are disappointed to hear that our team did not provide your bridesmaid with a more professional experience. There is a fee for an full pressing, however we do offer a complimentary top layer steaming. We apologize if they were not offered that service. If she needs further assistance in this matter, please have her reach out to us at DBcares@dbi.com (Attn. Harrisburg). Thank you, Ellice J.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.6 star rating with 3,207 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.