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David's Bridal

4.6

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Location details

5125 Jonestown Rd., Ste 165, Harrisburg, PA, 17112, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.63,207 reviews
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Julie Santana Diaz's profile image
Julie Santana Diaz 
9 years ago

So I had an appointment there before to get my wedding dress and I had a fantastic experience. However, this time I went with my sister and my niece to look at bridesmaids dresses. The consultant they paired us with (I believe her name is Jenna?) did not do a very good job picking out dresses and seemed very inexperienced. She had her attention divided because she was working with another person, which I understand. However, she was not helpful in finding a good fitting dress for my sister and did not come often to check on ... read more

Business response:

Hi Julie, congratulations on your upcoming wedding! While I apologize for the service you initially received, I am thrilled that our team was about to turn it around for you. We appreciate you taking the time to share your feedback with us! Best wishes, Ellice J. 

Lindsey Marie Radle's profile image
Lindsey Marie Radle 
9 years ago

I have been to David's so many time and have always had a great experience but on 1/16/17 I took my bridesmaid in for dress shopping and our experience was horrible. First the girl acted like we were a bother. She did not even try to help us one bit. Second my bridesmaid found the dress she wanted and went to place the order to find out they "could not order the dress" which we both loved. Third I asked her to pull the other dresses for my other bridesmaids so we could compare dress, and she acted like that was a hard task. ... read more

Emily Gigeous's profile image
Emily Gigeous 
9 years ago

Business response:

Hi Emily, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J. 

Mel M. Lghmn's profile image
Mel M. Lghmn 
9 years ago

People are generally nice. The bridal dresses were limited in what we were looking for. Low backs didn't really exist. Bridesmaid dresses were also limited, almost all had waists starting just below the bust. Yes we looked online first, but we're hoping they had more in stock. 

Maggie Ann Wagner's profile image
Maggie Ann Wagner 
9 years ago

We felt anything but welcome here. The experience i had today was appalling. We were early for our appointment and were told we would have to wait. As the bride came in she was told we would be able to be waited on soon and to take a look at dresses. So we started pulling dresses that we liked and would like to try on. After we were standing there with dresses, we were told we would have to wait the hour until our actual appointment time AFTER we already pulled dresses we wanted to try on, WITHOUT a consultant. Mind you, the... read more

Melissa Oukey's profile image
Melissa Oukey 
9 years ago

We picked up my daughters wedding dress tonight. The night was suppose to be special for her father would get to see her in her dress for rhe first time. My daughter was taken to the dressing room, given the dress and the attendant walked away. My daughter asked if anyone was going to help her and was told to just call if she needs help. She put on the wedding dress only to find it wrinkled beyond recognition from the waste down. The dress literally looked like it was rolled in a ball. Imagine paying this much money for... read more

Krystal Galarza's profile image
Krystal Galarza 
10 years ago

Wrote my bust measurements as 26 when my bust is 33 wrote my waist 25 when its 26. Totally messed up my dress have to pay for a complete new one cause the davids bridal representatives dont even know how to measure correctly. Will never be back at davids bridal here or any other location. 

Katelyn Makm's profile image
Katelyn Makm 
10 years ago
Amanda Smee's profile image
Amanda Smee 
10 years ago

Awful! DO NOT GOT THERE! If I could give this place a zero star I would! I had nothing but issues with these people and they don't care or do anything to fix it! First off, I made the mistake of ordering my wedding dress and corset bra here. The dress is absolutely gorgeous but that's the only good thing about my experience. The corset I got was a FEW sizes too small. I know they're not supposed to go on easy but there was 6 inches between the sides. Then when I went into exchange it, they gave me an attitude that I didn't m... read more

Frequently asked questions about David's Bridal

How is David's Bridal rated?

David's Bridal has a 4.6 star rating with 3,207 reviews. 

When is David's Bridal open?

David's Bridal is open now. It will close at 7:30 p.m.