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David's Bridal
- Bridal
- Evansville, IN
About this business
Location details
Eastland Convenience Center, 300 North Green River Road, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I’ve bought multiple dress from them so far. My first time was really nice, but then I got a reception dress I wanted to exchange out and another dress. It was as if I was halting their whole world! I came in the other day when it was one lady and the manager- who I never like because she always seems so rude and snotty! The manager asked me what I needed, then told me to look around... thirty minutes later she finally gets off the phone long enough to see what “my dilemma is.” When I told her my wedding dress doesn’t fit ri... read more
Business response:
Hello Melanie, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Evansville location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
I am gonna have to say I love the Vera Wang Collection here. The assistance with dresses was great but The lady assisting us didn’t write down the dress choices on the event. When I got there, the event didn’t have two dresses that have been bought. Now I’m scared dresses will be ordered twice. Color wasn’t on there either. Now I’m calling to verify. Hoping everything is correct. My phone number was wrong. I was expecting more.
Business response:
Hello Jo-Anna, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team, to make sure that you order is correct. Thank you for taking the time to share your experience with us, Steven E.
Instead of attempting to be the least bit helpful, the male employee today instead was very snippy about myself and my daughters coming in an ***hour and a half before closing***. Even after being told repeatedly that there would not be any reason for me to try anything on today as I was simply looking, he still kept snipping and snapping that I had to make an appointment and come back tomorrow. We did still browse as we were also looking for a maid of honor dress for my daughter. And he still kept being incredibly snippy ab... read more
My daughter and I and 2 friends went to look at dresses and were told straight up we wouldn't be able to try anything on because of the time! You would think if I was paying $1500-$3000 for a dress they would have been more professional and told us in a better manner that it was almost closing time!! I would not recommend them to anyone!!!!
Business response:
Hello Sharon, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Evansville location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
I went looking for a wedding dress last week without an appointment. I was put with a stylist who was clearly unhappy about having to help me. She never introduced herself, asked my name or what I was looking for or anything. She went to pull a couple of dresses I liked and came back with only one that was close to my size. She was gone for 10-15 minutes before coming back. Between each dress tried on, I stood and waited on her for the next. With the last dress, I stood waiting for 15 minutes and finally ended up just puttin... read more
Business response:
Hello Jaymi, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. We would love to have you back to offer you a much more personal experience. Thank you, Steven E.
TERRIBLE CUSTOMER SERVICE. They lost my dress and waited until a week before the wedding to refund it and I had to pick a dress off of the floor. Majority of the staff members we encountered seemed so inconvenienced by every question that was asked and seemed to hate their jobs. Would absolutely not recommend this place to anyone.
I went in there with my daughter to look for a prom dress. Very organized & professional. The staff was very accommodating & helped us through out the entire process. A lady named Dee helped us & she was great! We will definitely be going back!!
Business response:
Hello April, We're thrilled to hear that Deb was able to provide you and your daughter with an enjoyable experience with our location! Thank you for sharing your valuable time and feedback for our team, and such kind words for Deb! Please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - 202) if we can assist you further. Best Wishes, Jill K.
All you future brides to be, do NOT waste your time at David's Bridal in Evansville. Worst experience ever. Customer service was terrible, they kept bringing me dresses trying to get me to put them on rather then the ones I picked out, my stylist was no where to be found half the time, my bridesmaids had to help with EVERYTHING, stylist was rude and cocky and looked like she hadn't showered in days, and stylist and seamstress bickered at each other the whole time. We were all very uncomfortable. Whether I found a dress I lik... read more
Business response:
Hello Kendra, We are so sorry for the experience you encountered with our Evansville location, and would love to speak with you further regarding your visits with David's Bridal. Please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - 202) if we can personally assist you further. Warmest Regards, Jill K.
I made an appointment and expected to be the focus of my stylist. The first thing she did was to hand me a book of dresses to look thru and point out which ones I liked. I told her what I liked and didn't like but wasn't really allowed to venture around on my own to see if there was anything else besides what was in the book. She wasn't around when I came out of the dressing room to pin the the dress back so that I could see it fitted the right way. I never felt like a priority through my whole appointment. I never got to... read more
Business response:
Hello Courtney, thank you for taking the time to provide us with your feedback. We are very sorry to hear you are having this experience. We would love the chance to talk with your further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Jill K City/Store Location) Thank you. Jill K
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 2,819 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.