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David's Bridal
- Bridal
- Evansville, IN
About this business
Location details
Eastland Convenience Center, 300 North Green River Road, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The ladies was awesome buttt i put my $200 dress on and im not a big girl and my zipper ripped open n had to use safety pins to hold it together. And they not doing anything about it.
Business response:
Hello Tara, We are terribly sorry for the confusion on our part, and would love the chance to improve this special time for you. We would be honored to ensure you dress is perfect. Please email us at dbcares@dbi.com, (Subject- Attn: Jill K.- Store 202) so we can assist you further regarding this matter. Humbly Yours, Jill K.
Stuck up snobby and tried to cheat us out of a refund. Thank goodness I had the lay away agreement with us! Alerations dept. Not too good. 158.00 veil is cheap and raveling. Never stepping foot in there again...and my name is not hun! And the male associate called me hun. I asked him to stop and he said "I call everyone hun." " Ok hun our policy is..."
Business response:
Hello Susan, We are so sorry to fall short in providing you with a full five star experience with our location. We would love to improve this special time for you. Please email us at dbcares@dbi.com (Subject- Attn: Jill K- 202) if we can assist you further. Humbly Yours, Jill K.
Hello, my name is Valerie Price. I was recently sent a survey to rate my “appointment” from Saturday, May 27, 2017 at your location here in Evansville, IN. I was very dissatisfied as a customer to say the least, but even more so as a Bride. It’s stressful enough planning a wedding, and David’s Bridal, through their representatives and location made it even harder. I made an appointment at the Evansville location in mid April; I had let all ten of my bridesmaids aware of this appointment. Half of them were able to make the ap... read more
Business response:
Hello Valerie, We are so sorry for the experience you encounter and would love the chance to improve this special time in your life. We are looking into your styles for you further. We will be in touch with the two styles you love. Thank you for sharing your valuable feedback with us. You can email us at dbcares@dbi.com, Attn: Jill K - 202, if you may have any further questions. Warmest Regards, Jill K.
Hello, my name is Valerie Price. I was recently sent a survey to rate my “appointment” from Saturday, May 27, 2017 at your location here in Evansville, IN. I was very dissatisfied as a customer to say the least, but even more so as a Bride. It’s stressful enough planning a wedding, and David’s Bridal, through their representatives and location made it even harder. I made an appointment at the Evansville location in mid April; I had let all ten of my bridesmaids aware of this appointment. Half of them were able to make the ap... read more
Business response:
Hello Valerie, We are so sorry for the experience you encounter and would love the chance to improve this special time in your life. We are looking into your styles for you further. We will be in touch with the two styles you love. Thank you for sharing your valuable feedback with us. You can email us at dbcares@dbi.com, Attn: Jill K - 202, if you may have any further questions. Warmest Regards, Jill K.
I found my dress. However when I first got there they were crazy busy and wasn't getting very good service. If it wasn't for the family and friends I would have walked out without a dress though. The consultant seemed a little hungover or something. She didn't seem interested in helping us too much.
Business response:
Hello Jana, We are so sorry to fall short in providing you with a full five star experience during your visit with us. We would love the chance to assist you further, and ensure your future visits are more enjoyable. Congratulations on finding your perfect dress! We are so happy you were able to find your dream dress! Thank you so much for sharing your feedback with us! Best Wishes, Jill K (dbcares@dbi.com)
I couldn't find a wedding dress there at all. And Don who had a fantastic attitude when he helped my friend pick out her wedding dress just had major attitude with me because I didn't like any of the dresses and they had nothing close to my vision to even try on. Very very small selection. However, what really turned me away is that we decided to go back there for bridesmaid dresses. We had an appointment but our lady was way too busy to even help us. We had to run her down several times to just get all the girls sizes... read more
Business response:
Hello Brittany, We are so sorry for the experiences you encountered during your visits to our Evansville store. It's upsetting to hear that our team fell short in providing exceptional service we value. It would be our pleasure to help assist you further. (dbcares@dbi.com) Best Wishes, Jill K
Business response:
Laynie, Thank you for providing us with feedback relating to your most recent visit with our Evansville store. If you would like to provide us with additional information on how we can improve your experience, it would be an honor to hear from you. (dbcares@dbi.com Attn: Jill K) Thank you, Jill K.
So me and a few friends went to David's bridal in evansville this evening to look for my wedding dress. Just a fore warning, we received the worst service ever. Mind you we didn't make an appointment, but we were not being disrespectful. We understand being busy in retail. As I was looking at some more choices (I had three to four dresses on my arm) one of the workers, possibly the manager, came up to me and said "excuse me but we don't really like for customers to carry around our dresses. Who is your stylist and I will g... read more
Business response:
Geena, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Brittiany D City/Store Location). Best wishes. Brittiany D.
They're pretty Rude if you're trying on Several dresses and aren't exactly sure what kind of dress you want and she chased us down to tell me over and over again that since we didn't buy today we better not wait too long and even though I said OK thanks she repeated it Several times again I will NOT be buying a dress from there
Business response:
Hi Angela, We are so sorry to hear that our service was less than exceptional during your visit with us at the Evansville store. We deeply regret that your experience during this special time was not as we expected and would love the chance to improve your overall experience with David's Bridal. Our email is dbcares@dbi.com, Attn: Jill K. We would love to speak with you further regarding this matter. Thank you, Jill K.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 2,819 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.